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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The speakers feature dual far-field drivers set at a 45° angle and is accompanied by a down-firing subwoofer for crystal clear clarity and louder, thumping bass.
Harmonic Rhythms, Thumping Bass
The Creative Pebble Plus introduces the anticipated addition of a newly-designed down-firing subwoofer. Get the most out of your PC audio with dynamic highs and thumping bass for an immersive audio experience.
High Gain Mode
Want to get more out of the Creative Pebble Plus? With a simple switch of a button, access the High Gain Mode to increase the power output to 8W RMS* for stronger bass performance and room-filling audio — at no loss to audio quality.
Bring It Up a Notch
Want even more volume? If you're using the Pebble Plus with an older model of computer/laptop that is on USB 2.0, connect the Pebble Plus to a wall socket using a 5V 2A USB adapter (not included)! The 5V 2A USB adapter allows you to achieve the maximum 8W RMS output, so you get louder, more powerful audio from the Pebble Plus for an all-encompassing audio experience.
* A 5V 2A USB Adapter (not included) is required.
Specifications
Dimensions (H x W x D)
Left Satellite: 116 x 122 x 115mm / 4.5 x 4.8 x 4.5 inches, Right Satellite: 116 x 122 x 115mm / 4.5 x 4.8 x 4.5 inches, Subwoofer: 150 x 195 x 202mm / 5.9 x 7.7 x 8 inches
Cable Length
Right to left Satellite: 1.2m molded cable, Line in: 1.2m terminated with 3.5mm stereo jack, DC power: 1.2m cable terminated with USB Type A, Subwoofer: 1.8m cable terminated with standard RCA connector
Weight
Left Satellite: 0.30 kg / 0.66 lbs x 1, Right Satellite: 0.34 kg / 0.76 lbs x 1, Subwoofer: 1.05 kg / 2.32 lbs
Operating Temperature
0oC to 45oC
Power Output
Total System Power: Up to 8W RMS
Frequency Response
50 Hz - 20 kHz
System Configuration
2.1 system
Signal-to-Noise Ratio (SNR)
Greater than or equal 75 dB
Connector Type
AUX-in, USB
Color
Black
Other Features
3.5 mm integrated AUX-in for other audio devices
System Requirements
Windows
3.5mm stereo jack
Macintosh
3.5mm stereo jack
iOS
3.5mm stereo jack
Android
3.5mm stereo jack
USB-powered via desktop / laptop USB ports or USB power adapter up to 5V 2A output. For best experience, connect to higher current USB 5V 2A port, with Gain switch set to High position.
Analog audio devices with a 3.5mm stereo output
Package Contents
Creative Pebble Plus Satellite Speakers
Creative Pebble Plus Subwoofer
Quick Start Guide
Warranty leaflets
Item Dimension (L"xW"xH")
13 x 9 x 14
Weight
12 lbs
Warranty Information
1 year
Related products
New Arrivals
Full product warranty
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