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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• CUSTOMIZABLE AUDIO, SO YOU HEAR THINGS THE WAY YOU WANT THEM | Tweak the Sound BlasterX H6’s audio with the free downloadable Sound Blaster Connect software! The Sound BlasterX H6 also has three professionally tuned hardware EQ profiles that work even without software.
• INDUSTRY-LEADING AUDIO PROCESSING TECHNOLOGY | Enjoy full audio customization and enhanced audio realism with Sound Blaster’s 30 year legacy of processing technology! Experience immersive 7.1 surround virtualization, accurate cues, bass boost and in-game voice communication enhancements. It also has Scout Mode than enhances in-game audio cues, letting you hear your enemies before they hear you!
• CLEAR VOICE COMMS WITH TEAMMATES | The Sound BlasterX H6 features our ClearComms microphone that is optimized to pick up your voice, letting teammates hear you clearly. The headset also features an easy mic mute button, and a red LED that tells you when the mic is muted.
• COMFORTABLE FOR LONG LISTENING | The Sound BlasterX H6 features replaceable earcups made up breathable high density memory foam fabric mesh earpads. It also boasts an optimized clamping force of <600g that’s not too tight yet gives a good enough fit for bass reproduction.
Interface/Power
USB Bus Powered
Headphone
50mm Neodymium Magnet
Impedance: 32 Ohm
Frequency Response: 20Hz - 20kHz
Sensitivity: 114dB /mW at 1kHz
Microphone
Unidirectional Condenser
Impedance: < 2.2k Ohm
Frequency Response: 50Hz - 15kHz
Sensitivity: -42db at 1kHz
Connectivity
1 x 3.5mm 4 Pole Analog Headphone/Headset Jack
1 x Micro USB port for PC/Mac/Supported Consoles
Software (Downloadable from Creative website)
Windows
Sound Blaster Connect
Mac
Default Mac OS In-Box audio driver
Package Content
Sound BlasterX H6
Quick Start Leaflet
Warranty Leaflets
Micro USB Cable 2M
3.5mm 4 pole Analog Cable 2M
Minimum System Requirement
Windows OS
Intel Core i3 or AMD equivalent processor
Intel, AMD or 100% compatible motherboard
Microsoft Windows 10 32/64 bit, Windows 8.1/8.0 32/64 bit, Windows 7 32/64 bit
1GB RAM
>600 MB of free hard disk space
USB 2.0 / USB 3.0 port
Mac OS
Mac OS X 10.9 or higher
1GB RAM
USB 2.0 / USB 3.0 port
PS4
Firmware Ver 5.0 or later
Available USB port
Available 3.5mm Headset port on wireless controller
Xbox One
Xbox OS Ver 10.0 or later
Available 3.5mm Headset port on wireless controller
Nintendo Switch
Switch OS 5.0 or later
Available 3.5mm Headset port
Available USB port on Nintendo Switch Dock
(Voice communications not supported)
Item Dimension (L inchxW inchxH inch)
9 x 4 x 9
Weight
3.00lb
Warranty Information
1 year
Related products
New Arrivals
Full product warranty
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