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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Durable, Reliable, and Efficient
The DIS-100G Series switches are housed in a highly resistant IP30-rated metal casing to protect the switches from harsh environmental conditions. The high electromagnetic compatibility (EMC) protects the DIS-100G Series from unwanted effects when operating in environments with strong electromagnetic interference. The fanless design extends the life of the DIS-100G Series while also being able to operate in a wide temperature range from -40 °C up to 75 °C. For increased flexibility, the DIS-100G Series can also be mounted on a DIN rail or conveniently mounted on a solid surface wall. In addition, the DIS-100G Series supports dual power input which allows for a redundant power supply configuration to make sure the switches continue to operate in the event of a primary power supply failure.
Meanwhile, a powerful IEEE 802.1p Quality of Service (QoS) engine prioritizes network traffic so that time-sensitive data is delivered efficiently, even during bursts of high data traffic. This helps ensure an optimal experience for streaming critical data such as from surveillance and recognition systems.
General
Hardware Version
DIS-100G-5PSW: A1
Number of Ports
DIS-100G-5PSW:
4 x 10/100/1000BASE-T PoE ports
1 x SFP ports
Port Functions
IEEE 802.3 for Ethernet
IEEE 802.3u for Fast Ethernet
IEEE 802.3ab for Gigabit Ethernet
IEEE 802.3z for Gigabit fiber
IEEE 802.3x Flow Control
IEEE 802.3af/at Power over Ethernet
IEEE 802.3az Energy-Efficient Ethernet (EEE)
Media Interface Exchange
Auto-MDI/MDIX adjustment for all twisted pair ports
Performance
Switching Capacity
10 Gbps
Maximum Forwarding Rate
7.44 Mpps
MAC Address Table Size
Up to 2K entries
Transmission Method
Store-and-forward
Jumbo Frame
9 KB
Advanced Features
Broadcast/Multicast/Unicast Storm Control
IEEE 802.1p Quality of Service (QoS) - 4 hardware queues per port
PoE
PoE Standards
IEEE 802.3af/at
PoE Capable Ports
Ports 1 to 4
PoE Power Budget
Max. 120 W1
Physical
Diagnostic LEDs
DIS-100G-5PSW:
ALM
P1/P2
Link/Activity/Speed
PoE status
Power Input
DIS-100G-5PSW:
48 to 58 V DC terminal block dual input
Power Consumption
DIS-100G-5PSW:
Maximum: 120.2 W (PoE on)
Alarm Relay
1 A at 24 V
Heat Dissipation
DIS-100G-5PSW:
410.12 BTU/hr (PoE on)
Ventilation
Fanless, passive cooling
Operating Temperature
-40 to 75 oC (-40 to 167 oF)
Storage Temperature
-40 to 85 oC (-40 to 185 oF)
Operating Humidity
0% to 95% RH, non-condensing
Storage Humidity
0% to 95% RH, non-condensing
Material
IP30-rated metal casing
Installation
DIN rail/wall-mountable
MTBF
>25 years
Certifications
UL/CE/FCC
NEMA-TS2
EN50121-4 compliant
UL C1D2 compliant (DIS-100G-5PSW)
Safety
UL61010-1, UL61010-2-201, UL C1D2
EMI
47 CFR FCC Part 15 Subpart B (Class A)
ICES-003 Issue 6 (Class A)
EMC
EN61000-6-2
EN61000-6-4
EMS
EN 61000-4-2 ESD Level 3
EN 61000-4-3 RS Level 3
EN 61000-4-4 EFT Level 3
EN 61000-4-5 Surge Level 3
EN 61000-4-6 CS Level 3
EN 61000-4-8
Environmental Tests
IEC 60068-2-27 Shock
IEC 60068-2-32 Freefall
IEC 60068-2-6 Vibration
Order Information
DIS-100G-5PSW 4 x 10/100/1000 Mbps PoE ports + 1 x SFP port switch with -40 to 75oC operating range
Optional SFP Transceivers
DIS-S310LX 1000BASE-LX, single-mode, 10 km, -40 to 85 oC operating temperature
DIS-S301SX 1000BASE-SX, multi-mode, 550 m, -40 to 85 oC operating temperature
Optional Accessories
DPE-SP110 Outdoor PoE Ethernet Surge Protector
DPE-SP110I Ethernet Surge Protector
Item Dimension (L"xW"xH")
9 x 8 x 3
Weight
2.00 lb
Warranty Information
Limited Lifetime
Related products
New Arrivals
Full product warranty
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