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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.SIIG’s Easy-Adjust Dual Monitor Desk Stand - 13" to 27" enables you to mount two monitors side-by-side to instantly create an ergonomic working environment. The premium quality aluminum mounting arms are built to last and easily support two monitors from 13" to 27" with weight up to 17.6 lbs each. Unique mounting bracket with detachable VESA plate is smartly designed to simplify the installation procedure and makes mounting the monitor to your desirable position quick and simple to manage. User-friendly adjustment knobs are integrated to allow horizontal and vertical adjustments for maximum viewing comfort. Heavy duty counter-balanced base ensures stability and allows easy re-positioning around the desktop. This high quality easy-to-use dual monitor desk stand is a workspace organizing tool to provide ergonomic comfort, free up desk space and increase productivity.
Features
• Premium aluminum mounting arm with slotted track provides effortless monitor adjustment
• Heavy counter-balanced base for stability and easy positioning on the desktop
• Unique mounting bracket features detachable VESA plate for quick installation
• Integrated adjustment knobs allow quick and easy horizontal and vertical monitor positioning
• Supports VESA plate fine-tune height adjustment up to 20mm to keep monitors aligned
• Supports monitors from 13” to 27” in size with weight load capacity up to 17.6lbs each
• Allows height adjustment up to 15" to accommodate optimal viewing angles
• Supports monitor tilt angle of +/- 15° and 360° rotation for portrait or landscape monitor orientation
• Clip-on cable guides keep cables and wires neat and organized
• Compatible with 75x75mm and 100x100mm VESA mounting patterns
Screen size
13 inch to 27 inch (measured diagonally)
Load capacity
up to 17.6 lbs (each monitor)
VESA mounting pattern
75x75mm, 100x100mm
Monitor fine tune height adjustment
+/- 20mm
Tilt angle adjustment
+/-15o
Rotation
360o (for portrait or landscape orientation)
Height adjustment
up to 15 inch
Certifications/Standards
RoHS
Country of origin
China
Package Contents
Easy-Adjust Dual Monitor Desk Stand 13 inch to 27 inch
Installation kit
Installation instructions
Item Dimension (L inchxW inchxH inch)
6 x 34 x 13
Weight
17.26lb
Warranty Information
2 Years
Related products
New Arrivals
Full product warranty
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