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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Capture all the excitement of Blu-ray with the 12x BD-ROM reader that allows for fluent playback. Plus, burn more discs in less time with 16x DVD-Max writing speed.
Superior data protection with M-DISC™ Support
The M-DISC™uses a patent rock-like recording surface instead of organic dye to etch your data onto a disc. The M-DISC has been tested and proven to outlast standard DVDs currently on the market
Experience 3D Blu-ray
Take entertainment to the next level with 3D using the new Power BD-DVD 3D Software bundle. With 2D to 3D converting feature, you can bring new dimensions to all your videos.
BDXL™ Ultimate Capacity
Three Layer BDXL-R/BDXL RE discs offer 100GB capacity while quad layer BDXL-R discs boast 128GB storage capacity. You can now write up to 128GBs of data on a single quad layer BDXL™ disc which is the equivalent of 27 standard dvds or 5 single layer Blu-ray discs.
OPERATING SYSTEMS
Windows XP, Windows Vista, Windows 7, Windows 8
TYPE
Super Multi Blue Internal:SATA 16x Blu-ray Disc Rewriter
TRANSFER RATESWRITE
BD-R (SL): 2x, 4x CLV, 6x, 8x, 10x PCAV, 12x CAV, 16x CAV
BD-R (DL/ TLQL): 2x, 4x CLV, 6x, 8x PCAV, 12x CAV/ 2x, 4x CLV, 6x ZCLV
BD-R (SL LTH): 2x, 4x CLV, 6x PCAV
BD-RE (SL/DL/TL): 2x CLV
DVD-R: 2x, 4x CLV, 8x ZCLV, 8x, 12x PCAV, 16x CAV
DVD-R DL: 2x, 4x CLV, 8x PCAV
DVD-RW (SL): 1x, 2x, 4x, 6x CLV
M-DISC: 4x
DVD-RAM: 2x, 3x, 5x CLV
DVD+R: 4x CLV, 8x, 12x PCAV, 16x CAV
DVD+R DL: 2.4x, 4x CLV, 8x PCAV
DVD+RW: 2.4x, 4x, 6x CLV, 8x ZCLV
CD-R: 8x, 16x CLV, 24x, 32x, 40x PCAV, 48x CAV
CD-RW: 4x, 10x, 16x CLV, 24x ZCLV
TRANSFER RATES - READ
BD-R (SL L to H): 6x CAV
BD-ROM (SL/DL): 12x / 8x CAV
BD-R (SL/DL): 12x / 8x CAV
BD-R (TL/QL): 6x / 6x CAV
BD-RE (SL/DL): 8x /6x CAV
BDMV (AACS Compliant Disc): 12x
DVD-ROM (SL/DL): 16x / 12x CAV
DVD-R (SL/DL): 16x / 12x CAV
DVD-RW(SL): 12x CAV
DVD+R (SL/DL): 16x / 12x CAV
DVD+RW (SL/DL): 12x CAV
DVD-RAM: 2x, 3x, 5x CLV
M-DISC: 12x
DVD-Video (CSS Compliant Disc): 12x / 8x CAV (SL/DL)
CD-R/RW/ROM: 48x / 40x / 48x CAV
CD-DA (DAE): 40x CAV
80mm CD: 11.5x CAV
ACCESS TIME
BD-ROM:180 ms typ.
DVD-ROM: 180 ms typ.
DVD-RAM: 180 ms typ.
CD-ROM: 180 ms typ.
SUSTAINED RATE
BD-ROM: > 62.93 MB/s (>14x)
DVD-ROM: 22.16 Mbytes/s (16x)max.
CD-ROM: 7,200 kB/s (48x)max.
BURST TRANSFER RATE
8b side:1.2Gbps bits/s
10b side:1.5Gbps bits/s
BUFFER SIZE
BUFFER SIZE:4 MB Buffer Under-run prevention function embedded
HOST INTERFACE
HOST INTERFACE :Serial ATA (Serial ATA 1.1a)
COMPLIANCE
RoHS :Yes
SOFTWARE
CyberLinkPower2Go: Yes
CyberLink PowerDVD: Yes
CyberLink PowerBackup: Yes
CyberLink PowerProducer: Yes
Item Dimension (L"xW"xH"):
10.2 x 6.4 x 2
Weight:
3.2 lb
Warranty Information:
1 Year
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