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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Wireless gaming mouse with dual-mode connectivity (wired / 2.4 GHz) with magnetic charging stand, 12 programmable buttons, specially tuned ROG 19,000 dpi sensor, Exclusive Push-Fit Switch Sockets, ROG Micro Switches, ROG Paracord and Aura Sync RGB lighting
Programmable 12-button design with advanced customization options
Increased flexibility play in wired or wireless RF 2.4 GHz modes
Industry-leading 19,000 dpi optical sensor, plus 1000 Hz polling rate in both 2.4 GHz and wired modes
Up to 67 hours of battery life in wireless mode with RGB off
Exclusive push-fit switch sockets to customize click force and extend the lifespan of the mouse
ROG Micro Switches offer consistent click force and 70-million-click lifespan
Pivoted button mechanism for faster and more responsive mouse clicks
DPI On-The-Scroll enables effortless accuracy adjustments
ROG Paracord ensures a swift and smooth glide
Exclusive Armoury Crate software for intuitive configuration of settings
Complete Command in Battle
Get into the fight with ROG Spatha X. This wireless gaming mouse features dual-mode connectivity, allowing you to play wirelessly via RF 2.4 GHz or traditionally with a wired USB-C connection. A specially tuned 19,000 dpi sensor lets you take down opponents swiftly with extreme accuracy, while 12 programmable buttons ensure all commands are at your fingertips. In addition, ROG Spatha X features exclusive push-fit switch sockets, ROG Micro Switch, Aura Sync RGBs, and a magnetic charging dock.
Dual-Mode Connectivity
Dual-mode connectivity lets you play your way. ROG Spatha X utilizes an RF 2.4 GHz connection with high data throughput to ensure your commands are tracked accurately in-game. And once the battery runs out, just hook it up and continue the fight while charging, all without losing responsiveness and performance.
Connectivity
USB 2.0
RF 2.4GHz
Resolution
19,000 dpi
Max Speed
400 ips
Max Acceleration
50 g
USB Report rate
1000 Hz
RF 2.4G Report rate
1000 Hz
L/R Switch Type
ROG Micro Switches with 70million-click lifespan
AURA Sync
Yes
Battery Type
li-polymer
Shape
Right-handed
Grip style
Palm grip
Game Type
MMO
Cable
2-meter ROG Paracord Type-C to USB cable
OS
Windows 10
Software
Armoury Crate
Color
Black
Contents
1 x ROG Spatha X gaming mouse
1 x Wireless receiver/ Charging dock
2 x 2-meter ROG Paracord Type-C to USB cable
2 x ROG Micro Switches with 70million-click lifespan
1 x Screw driver
1 x Travel pouch
1 x ROG sticker
1 x User Documentation
1 x Warranty card
Related products
New Arrivals
Full product warranty
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