Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Fibre Uplinks
The Fibre Uplinks integrate advanced management as well as security functions that provide performance and scalability making it suitable for business use.
PoE
The DGS-1210 Series includes a range of high power budget PoE-enabled switches for businesses looking to power VoIP phones, wireless access points or network cameras.
Energy Saving
Incorporating D-Link Green technology, the DGS-1210 Series switches are capable of power-saving without sacrificing operational performance or functionality. Taking the approach to green IT one step further this series incorporates a special chipset with advanced silicon technology for efficient use of energy.
Number of 10/100/1000BASE-TX ports
8 ports
Number of SFP ports
2 ports
PoE Supported Models
Standard(s): 802.3af/802.3at
Number of Ports : 8 ports
Maximum Power Budget : 130W
Switch Capacity
20 Gbps
64-Byte Packet Forwarding Rate
14.88 Mpps
MAC Address Table Size
16K (except DGS-1210-26, which support 8K)
Packet Buffer
0.5 MB per device
Jumbo Frame
Up to 9,216 Bytes
Power Consumption (Standby/Maximum)
9.4W / 148.7W (PoE on)
Power Input
10 to 240 VAC, 50/60HZ internal universal power supply
Ventilation
fanless
Heat Dissipation
519.51 BTU per hour
Temperature
Operating: -5o to 50oC (23o to 112oF)
Storage: -20o to 70oC (-4o to 158oF )
Humidity
Operating: 0% to 95% non-condensing
Storage: 0% to 95% non-condensing
Certification
CE Class A, VCCI Class A, FCC Class A, cUL, CE (LVD), BSMI, CCC, C-Tick
Software Feature
L2 Features:
MAC Address Table: 8K entries
IGMP Snooping:
- IGMP v1/v2 Snooping
- Supports 256 IGMP groups
- Supports at least 64 static multicast addresses
- IGMP per VLAN
- Supports IGMP Snooping Querier
Loopback Detection
802.3ad Link Aggregation: Maximum of 8 groups/8 ports per group
LLDP
LLDP-MED
Jumbo Frame: Up to 9,216 bytes
Spanning Tree Protocol:
- 802.1D STP
- 802.1W RSTP
- 802.1s MSTP (for DGS-1210-28MP only)
Flow Control:
- 802.3x Flow Control
- HOL Blocking Prevention
Port Mirroring:
- One-to-One
- Many-to-One
- Supports Mirroring for Tx/Rx/Both
Multicast Filtering:
- Forwards all unregistered groups
- Filters all unregistered groups
Configurable MDI/MDIX: MLD snooping v1/v2 (256 groups)
VLAN
802.1Q
VLAN Group: Max. 256 static VLAN groups
Configurable VID from 1 4094
Asymmetric VLAN
Auto Voice VLAN:
- Max. 10 user-defined OUI
- Max. 8 default OUI
Auto Surveillance VLAN
Quality of Service (QoS)
802.1p Quality of Service
8 queues per port
Queue Handling:
- Strict
- Weighted Round Robin (WRR)
Bandwidth Control: Port-based (Ingress/Egress, min granularity 10/100/1000 is 16 Kbps)
QoS based on:
- 802.1p Priority Queues
- DSCP
- MAC address1
- EtherType1
- IP address1
- Protocol type1
- ToS
- IP preference1
- IPv6 Traffic Class
- TCP/UDP port
L3 Features
IP Interface: Support 4 interfaces
IPv6 Neighbor Discovery (ND)
Static Routing: 124/50 IPv4/6 Static Route Entries
Access Control List (ACL)
Max. 50 access list
Max. 768 rules shared by IPv4, MAC and IPv6
Each rule can only be associated with a single port
ACL based on:
- MAC address
- 802.1p priority mask
- VID mask
- Source/destination MAC address mask
- EtherType mask
IP address:
- Source/destination IP address mask
- DSCP mask
- Protocol type mask
- TCP/UDP port number mask
IPv6 address:
- Source/destination IP address mask
- DSCP mask
- Protocol type mask
- TCP/UDP port number mask
- IPv6 traffic class mask