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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Features
• Combines full HBA functionality with basic hardware RAID
• Offers basic RAID functionality for up to 32 devices supporting RAID levels 0, 1, 10, and 5 in conjunction with full HBA functionality for up to 238 device, in the same solution
• Broad operating system support through highly efficent, low-latency PQIdriver driver (fully open-source for Linux/ FreeBSD)
• Performance of up to 1.7 million random read IOPS with extremely low-latency 4 KB I/Os Highlights
• Up to 24 native SAS/SATA ports; low-profile MD2 form factor
• 12 Gbps SAS data rates using mini-SAS HD connectors
• Significant power savings delivers lowest total cost of ownership versus competing solutions
• The unified maxView management tools and drivers across the Microsemi HBA, RAID, and expander solutions enable easy manageability across the entire product line
• Proven compatibility with existing Microsemi Adaptec solutions, multiple operating systems, servers, enclosures, SSDs, HDDs, and LTO tape drives
• Uses the latest 28 nm SmartIOC 2100 SAS/SATA protocol controller to drive efficiency and performance while also having the industry's lowest power consumption
• Quality and reliability through the unified, hardened Smart Storage stack, which is deployed in over 30 million servers
Ports
24 internal
Connectors
6 x SFF-8643
Package Contents
SmartHBA 2100-24i adapter
Additional low profile vented bracket
RAID Levels
0, 1, 10
Form Factor
MD2-Low Profile
Bus Interface
8-Lane PCIe Gen3
Processor
12 Gbps ROC
Key software features
- Support for up to 256 SAS/SATA target devices (238 SSD/HDDs maximum support and remainder are reserved for expanders and enclosure management)
- Support for up to 32 drives in RAID arrays
- Hardware RAID level 0,1,10,5 support
- Multi-LUN support
- SAS expander support
- TLR
- SATA NCQ
- Hot plug drive support
- S.M.A.R.T.
- MPIO support
- Multi-initiator (host)/clustering for SAS (HBA devices only)
- Enclosure management
- SES-2, SES-3
- SFF-8485, SGPIO
- SFF-8489, IBPI
- BMC support
Management utilities
- maxView Storage Manager:
- Web-based GUI management utility
- OS support: Windows, Linux, Solaris, VMware
- Remote configuration, monitoring, and notification
- Remote firmware updates
- SMI-S
- SMTP ARCCONF
- Command-line interface
- SMI-S support for VMware
BIOS Configuration Utility (CTRL+A):
- Legacy configuration utility
- Flashable BIOS support uEFI BIOS Configuration Utility
- HII-based configuration utility
- Flashable BIOS support:
Event Monitor:
- Lightweight event monitoring and logging tool
- Distributes adapter events and notifies user
Operating Systems
Microsoft Windows, Red Hat, SuSE, CentOS, Ubuntu, VMware ESXi, FreeBSD, Solaris, Citrix Xen Server, and open-source Linux drivers.
Operating Temperature
0oC to 55oC with 200 LFM airflow.
Note: This adapter contains a powerful I/O processor that requires adequate airflow to operate reliably. Please install this card only into server or PC chassis with at least 200 LFM airflow. Temperature measured 1 inch from adapter.
Regulatory Certification
CE, FCC, UL, C-tick, VCCI, KCC, CNS
Environmental Compliance
RoHS
MTBF
2.73 million hours, measured at 40oC
Item Dimension ( L inchxW inchxH inch)
15 x 10 x 2
Weight
2.00 lb
Warranty Information
3 Years
Related products
New Arrivals
Full product warranty
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