Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The most advanced compact case of the market is here.
COUGAR QBX comes here to conquer the world with three big weapons within its compact body:
Its dimensions, its expansion potential and its unrivaled cooling.
COMPACT
QBX's 178 x 291 x 384 mm / 7.01 x 11.46 x 15.12 (inch) make it a highly compact case.
Gamers no longer need enormous desks with lots of space to install high-end gaming components in order to enjoy new generation games.
Expandible : Massive Storage + ODD
Up to 5 Storage Drives (1 x 3.5¨ HDD + 4 x 2.5¨ SSD/HDD) Access to CD, DVD, Blu-ray and other Disk Formats. Nobody likes those situations in which you need to uninstall a game to be able to install another one.
To prevent this, QBX supports enormous amounts of storage so that you can put all your games, music, movies and whatever you want inside it.
The Best Cooling of Its Class
QBX comes with the best cooling of any case of its class. With a maximum of 7 fans (from 80mm to 120mm) and compatibility with up to 240mm radiators for water cooling solutions, QBX's pro-cooling design (including an independent power supply air flow) provides the best defense against overheating.
Case Type
Mini-ITX Case
Motherboard Type
Mini-ITX
Optical Disk Drive (ODD) Type
Supports ONLY Slot Loading Slim ODD
3.5" Internal Drive Bay (HDD)
1
2.5" Drive Bay (HDD/SSD)
4
Expansion Slots
2
I/O Panel
2 x USB3.0 / HD audio
Cooling System
Front 80mm Fan x1 (optional)
Rear 120mm Fan x2 (optional)
Rear: 90mm Fan x 1 (pre-installed)
Bottom: 120mm Fans x 2 (optional)
Left Side 120mm Fans x1 or 240mm radiator with a single 120mm fan or 120mm radiator with a 120mm fan
Cable management system
Cable feedthrough on the motherboard tray for easily routing and hiding cables
Fan Filter (Cleanable)
1 x Bottom Filter (pre-installed and removable)
1 x Front Filter (included, installed by the user)
Water cooling support
Left Side:240mm radiator with a single 120mm fan or 120mm radiator with a 120mm fan
Max. Graphic card Length
350mm (Support for High End Graphics Cards)
Max. CPU cooler height
105mm
PSU
PS2 ATX Type (up to 140mm long)
Item Dimension (L"xW"xH")
14 x 9 x 18
Weight
14 lb
Warranty Information
1 year