Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.TP-LINKs Archer C5 comes with the next generation Wi-Fi standard 802.11ac, 3 times faster than wireless N speeds and delivering a combined wireless data transfer rate of up to 1.2Gbps. With 867Mbps wireless speeds over the crystal clear 5GHz band and 300Mbps over the 2.4GHz band, the Archer C5 is the superior choice for seamless HD streaming, online gaming and other bandwidth-intensive tasks.
1.2Gbps Dual Band Connections for Lag-Free Work and Entertainment
The Archer C5 operates over both the 2.4GHz and 5GHz bands, ensuring amazing wireless performance. Simultaneous Dual Band offers you the flexibility of two dedicated networks with multiple times the bandwidth for your needs. Simple tasks like sending e-mails or web browsing can be handled by the 2.4GHz band while bandwidth intensive tasks like online gaming or HD video streaming can be processed by the 5GHz band all at the same time.
6 Antennas for Fully Expanded Coverage
With 3 external 5dBi antennas serving the 5GHz band and 3 internal antennas serving the 2.4GHz band combined with higher quality antenna technology, you can maintain high speeds across greater distances. This provides you with incredible wireless coverage and reliability from anywhere in your large home or office.
Full Gigabit Wired Connections for Ultrafast Data Transfer Speeds
With one gigabit WAN port and four gigabit LAN ports, speeds can be up to 10 faster than fast Ethernet connections. The Archer C5 is a powerful hub to support a robust and extremely fast wired network.
HARDWARE FEATURES
Button
WPS/Reset Button
Wireless On/Off Switch
Power On/Off Button
External Power Supply
12VDC / 2.5A
Interface
4 10/100/1000Mbps LAN Ports
1 10/100/1000Mbps WAN Port
2 USB 2.0 Ports
Antenna Type
2 dual band detachable antennas (RP-SMA)
WIRELESS FEATURES
Wireless Standards
IEEE 802.11ac/n/a 5GHz
IEEE 802.11n/g/b 2.4GHz
Frequency
5GHz and 2.4GHz
Signal Rate
5GHz: Up to 867Mbps
2.4GHz: Up to 300Mbps
Reception Sensitivity
5GHz:
11a 54Mbps: -74dBm
11ac HT20: -67dBm
11ac HT40: -63dBm
11ac HT80: -59dBm
11n HT20: -71dBm
11n HT40: -69dBm
2.4GHz:
11g 54M: -76dBm
11n HT20: -73dBm
11n HT40: -71dBm
Transmit Power
CE:
<20dBm(2.4GHz)
<23dBm(5GHz)
FCC:
<30dBm
Wireless Functions
Enable/Disable Wireless Radio, WDS Bridge, WMM, Wireless Statistics
Wireless Security
64/128-bit WEP, WPA / WPA2, WPA-PSK/ WPA2-PSK encryption
SOFTWARE FEATURES
WAN Type
Dynamic IP/Static IP/PPPoE/L2TP(Dual Access)/PPTP(Dual Access)
Management
Access Control
Local Management
Remote Management
DHCP
Server, Client, DHCP Client List,
Address Reservation
Quality of Service
WMM, Bandwidth Control
Port Forwarding
Virtual Server, Port Triggering, UPnP, DMZ
Dynamic DNS
DynDns, Comexe, NO-IP
VPN Pass-Through
PPTP, L2TP, IPSec
Access Control
Parental Control, Local Management Control, Host List, Access
Schedule, Rule Management
Firewall Security
DoS, SPI Firewall
IP Address Filter/MAC Address Filter/Domain Filter
IP and MAC Address Binding
Protocols
Supports IPv4 and IPv6
USB Sharing
Support Samba(Storage)/FTP Server/Media Server/Printer Server
Guest Network
2.4GHz guest network 1
5GHz guest network 1
OTHERS
Certification
CE, FCC, RoHS
Package Contents
AC1200 Wireless Dual Band Gigabit Router Archer C5
2 detachable antennas
Power supply unit
Resource CD
Ethernet Cable
Quick Installation Guide
System Requirements
Microsoft Windows 98SE, NT, 2000, XP, Vista or Windows
7, Windows 8, MAC OS, NetWare, UNIX or Linux
Item Dimension (L"xW"xH")
13 x 10 x 3
Weight
2.40 lb
Warranty Information
2 Years