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Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.•Up to 250m data and power transmission under extend mode specially designed for surveillance system
•Priority mode for port1-8 to guarantees the quality of sensitive applications like video monitor
•High PoE power budget with up to 30W for each PoE port and 194W for all PoE ports
•Easy to use, with no configuration and installation needed
Easy to Use PoE Switch with Innovative Design
Up To 250m Data and Power Transmission for Surveillance
High PoE Power Budget
TL-SL1218MP complies with the 802.3af/at PoE+ standard, supporting up to 30W power supply on each PoE port. The total high PoE power budget of up to 192W for the 16 PoE ports, making it ideal for small to medium business surveillance systems.
Up to 250m Transmission for Surveillance
TL-SL1218MP is a special designed PoE switch for IP surveillance applications. PoE switch makes surveillance installation simpler, safer and less expensive. With the extend mode, the PoE transmission distance reaches up to 250m* which makes it perfect for IP Camera deployment in large area coverage.
Video Quality Guaranteed
Priority mode guarantees the important data, such as video surveillance, delivered with the best priority passing the data fabric even when the traffic load is heavy. Hardware switch for easy configuration with no login required.
HARDWARE FEATURES
Interface
16 PoE+ 10/100Mbps RJ45 Ports
2 10/100/1000Mbps RJ45 Ports
2 Combo Gigabit SFP Slots
Network Media
10BASE-T: UTP category 3, 4, 5 cable (maximum 100m)
EIA/TIA-568 100ohm STP (maximum 100m)
100BASE-TX: UTP category 5, 5e cable (maximum 100m)
EIA/TIA-568 100ohm STP (maximum 100m)
1000BASE-T: UTP category 5, 5e, 6 or above cable (maximum 100m)
EIA/TIA-568 100ohm STP (maximum 100m)
1000BASE-X MMF, SMF
Fan Quantity
2 Fans
Power Supply
100-240V AC, 50/60 Hz
Backup Bandwidth
7.2 Gbps
PoE+ Ports(RJ45)
Standard: 802.3at/802.3af compliant
PoE Ports: Port1- Port16
PoE Power Budget: 192W
Mac Address Table
8K
Max Power Consumption
18.7 W (no PD connected)
217.2 W (with 192W PD connected)
Max Heat Dissipation
63.9 BTU/h (no PD connected)
741.2 BTU/h (with 192W PD connected)
SOFTWARE FEATURES
Advanced Features
Compatible with IEEE 802.3at/af compliant devices
Port Priority Mode
Extend Mode (Up to 250m PoE power supply and data transmission)
Mac Address Auto-Learning And Auto-Aging
IEEE802.3x Flow Control
Transmission Method
Store-And-Forward
OTHERS
Certification
FCC, RoHS
Package Contents
TL-SL1218MP
Power Cable
Installation Guide
Environment
Operating Temperature: 0oC to 40oC (32oF to 104oF)
Storage Temperature: -40oC to 70oC (-40oF to 158oF)
Operating Humidity: 10% to 90% non-condensing
Storage Humidity: 5% to 90% non-condensing
Item Dimension (L"xW"xH")
21 x 10 x 4
Weight
7.00 LB
Warranty Information
Limited Lifetime
Related products
New Arrivals
Full product warranty
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