Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.This versatile kitchen tool can come in quite handy at home as well! Should you find yourself in a dorm room, camper or cabin and having limited space availability this cooktop has you covered. It will easily fit into most spaces, and will cool down quickly once you have completed cooking and unplugged it from the electrical outlet to avoid unnecessary heat.
This Cooktop can also be used at home for those times when your stove is just not enough! We’ve all found ourselves cooking a holiday meal or simply spending time with our loved ones when you simply don’t have enough burners to go around! Well, that crisis is now solved with this easy to store and use powerful cooktop.
Dual coil burners provide you with the option to prepare two dishes simultaneously right on this compact take along stove. No more waiting for one dish to be cooked before starting to prepare another! You will love the convenience this cooktop will add to your cooking routine. Individual heat settings for each burner will provide you with the option to cook your meals at just the right temperature and a handy power indicator light will give you peace of mind.
A sleek and clean white finish adds style and a sleek appearance to this wonderful kitchen addition!
COOKING ON THE GO NEVER LOOKED SO GOOD: The best choice for your Kitchen on the Go! There’s no need to sacrifice your favorite home cooked meals simply because you choose to explore or travel! With this sleek Dual Burner Cooktop, you can prepare those home cooked meals with ease no matter where you are, so long as you have an electrical outlet, you are ready to cook up a storm!
DUAL COIL BURNERS: Dual coil burners provide you with the option to prepare two dishes simultaneously right on this compact take along stove. No more waiting for one dish to be cooked before starting to prepare another! You will love the convenience this cooktop will add to your cooking routine. Individual heat settings for each burner will provide you with the option to cook your meals at just the right temperature.
ULTRA COMPACT AND EASY TO STORE: This versatile kitchen tool can come in quite handy at home as well! Should you find yourself in a dorm room, camper or cabin and having limited space availability this cooktop has you covered. It will easily fit into most spaces, and will cool down quickly once you have completed cooking and unplugged it from the electrical outlet to avoid unnecessary heat.
EASY TO USE: Simply plug in your MegaChef Cooktop, Choose your cookware and place it on top of your burners, Turn on the burners to your desired heat level, and cook! Once you’ve finished up, simply unplug your cooktop and allow it to cool for about 20 minutes. After it’s completely cool, store it in a dry cool place of your choosing!
This Cooktop Measures in at : 18 Inches in Length by 9.5 Inches in Width and 2” in Height
Each Burner Measures in at 5.5 Inches
Dual Coil Burners
Ultra Lightweight
Easy to Store
1700 watts of power
Fast heating
Even Heat Distribution for Even Cooking
Dual Adjustable Temperature Knobs
Compact and lightweight for easy carrying
Ideal for small spaces and outdoors
Dual Power Iight Indicator
No more flames and gas leaks!
Compatible with flat and smooth bottom types of cookware such as aluminum, stainless steel or ceramic. We do not recommended using glass cookware or any cookware with a rough bottom