Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Full Gigabit Ports: 8× gigabit PoE+ ports and 2× gigabit SFP Slots provide high-speed connections.
• Integrated into Omada SDN: Zero-Touch Provisioning (ZTP)**, Centralized Cloud Management, and Intelligent Monitoring.
• Centralized Management: Cloud access and Omada app for ultra convenience and easy management.
• Robust Security Strategies: IP-MAC-Port Binding, ACL, Port Security, DoS Defend, Storm Control, DHCP Snooping, 802.1X, Radius Authentication, and more.
• Optimize Voice and Video Applications: L2/L3/L4 QoS and IGMP snooping.
Software Defined Networking (SDN) with Cloud Access
Omada’s Software Defined Networking (SDN) platform integrates network devices, including access points, switches and gateways, providing 100% centralized cloud management. Omada creates a highly scalable network—all controlled from a single interface. Seamless wireless and wired connections are provided, ideal for use in hospitality, education, retail, offices, and more.
HARDWARE FEATURES
Standards and Protocols
IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE802.3z, IEEE 802.3ad, IEEE 802.3x, IEEE 802.3af, IEEE 802.3at, IEEE 802.3az, IEEE 802.1d, IEEE 802.1s, IEEE 802.1w, IEEE 802.1q, IEEE 802.1x, IEEE 802.1p
Interface
8 10/100/1000 Mbps RJ45 Ports, all supporting PoE+ (Auto-Negotiation/Auto MDI/MDIX)
2 100/1000 Mbps SFP Slots
Network Media
10BASE-T: UTP/STP category 3, 4, 5 cable (maximum 100m)
100BASE-TX/1000Base-T: UTP/STP category 5, 5e or above cable (maximum 100m)
100BASE-FX: MMF, SMF
1000BASE-X: MMF, SMF
Fan Quantity
1
Physical Security Lock
Yes
PoE+ Ports(RJ45)
Standard: 802.3at/af compliant
PoE+ Ports: 8 Ports
Power Supply: 150 W
Mounting
Rack Mountable
Max Power Consumption
12.2 W (110 V / 60 Hz with no PD connected)
173.9 W (110 V / 60 Hz with 150 W PD connected)
Max Heat Dissipation
41.63 BTU/h (with no PD connected)
539.35 BTU/h (with 150 W PD connected)
PERFORMANCE
Switching Capacity
20 Gbps
Packet Forwarding Rate
14.9 Mpps
MAC Address Table
8K
Packet Buffer Memory
4.1 Mbit
Jumbo Frame
9 KB
SOFTWARE FEATURES
Quality of Service
802.1p CoS/ DSCP priority
8 priority queues
Priority Schedule Mode
- SP (Strict Priority)
- WRR (Weighted Round Robin)
Queue Weight Config
Bandwidth Control
- Port/Flow based Rating Limit
Smoother Performance
Actions for flows
- Mirror(to supported interface)
- Redirect(to supported interface)
- Rate Limit
- QoS Remark
Storm Control
- Multiple Control Modes(kbps/ratio/pps)
- Broadcast/Multicast/Unknown-Unicast Control
L2 and L2+ Features
DHCP Relay
- DHCP VLAN Relay
DHCP L2 Relay
Link Aggregation
- Static link aggregation
- 802.3ad LACP
- Up to 8 aggregation groups and up to 8 ports per group
Spanning Tree Protocol
- 802.1D STP
- 802.1w RSTP
- 802.1s MSTP
- STP Security: TC Protect, BPDU Filter/Protect, Root Protect
Loopback Detection
Flow Control
- 802.3x Flow Control
Mirroring
- Port Mirroring
- CPU Mirroring
- One-to-One
- Many-to-One
- Flow-Based
- Ingress/Egress/Both
Device Link Detect Protocol (DLDP)
802.1ab LLDP/ LLDP-MED
L2 Features
Link Aggregation
- static link aggregation
- Up to 8 aggregation groups and up to 8 ports per group
- 802.3ad LACP
Spanning Tree Protocol
- 802.1D STP
- 802.1w RSTP
- 802.1s MSTP
- STP Security: Loop back detection, TC Protect, BPDU Filter/Protect, Root Protect
Loopback Detection
Flow Control
- 802.3x Flow Control
Mirroring
- Port Mirroring
- One-to-One
- Many-to-One
- Flow-Based
- Ingress/Egress/Both
- CPU Mirroring
Device Link Detect Protocol(DLDP)
L2 Multicast
512 IPv4,IPv6 shared multicast groups
IGMP Snooping
- IGMP v1/v2/v3 Snooping
- Fast Leave
- IGMP Snooping Querier
- IGMP Authentication
- Static Group Config
MLD Snooping
- MLD v1/v2 Snooping
- Fast Leave
- MLD Snooping Querier
- Static Group Config
Multicast VLAN Registration
Multicast Filtering
IPv6 Support
IPv6 Dual IPv4/IPv6
Multicast Listener Discovery(MLD) Snooping
IPv6 neighbor discovery (ND)
Path maximum transmission unit (MTU) discovery
Internet Control Message Protocol (ICMP) version 6
TCPv6/UDPv6
IPv6 applications
- DHCPv6 Client
- Ping6
- Tracert6
- Telnet(v6)
- IPv6 SNMP
- IPv6 SSH
- IPv6 SSL
- Http/Https
- IPv6 TFTP
VLAN
VLAN Group
- Max. 4K VLAN Groups
802.1Q tag VLAN
MAC VLAN
Protocol VLAN
GVRP
Voice VLAN
Access Control List
Support up to 230 entries
Time-Range
- Time Slice
- Week Time-Range
- Absolute Time-Range
- Holiday
Time-based ACL
MAC ACL
- Source MAC
- Destination MAC
- VLAN ID
- User Priority
- Ether Type
IP ACL
- Source IP
- Destination IP
- IP Protocol
- TCP Flag
- TCP/UDP Source Port
- TCP/UDP Destination Port
- DSCP/IP TOS
IPv6 ACL
Combined ACL
Rule Operation
- Permit/Deny
Policy Action
- Mirror
- Rate Limit
- Redirect
- QoS Remark
ACL Rules Binding
- Port Binding
- VLAN Binding
Security
AAA
802.1X
- Port based authentication
- MAC(Host) based authentication
- Authentication Method includes PAP/EAP-MD5/EAP-TLS/EAP-TTLS/EAP-PEAP
- MAB
- Guest VLAN
- Support Radius authentication and accountability
IP/IPv6-MAC Binding
- 512 Binding Entries
- DHCP Snooping
- DHCPv6 Snooping
- ARP Inspection
- ND Detection
IP Source Gurad
- 253 Entries
- Source IP+Source MAC
IPv6 Source Gurad
- 183 Entries
- Source IPv6 Address+Source MAC
DoS Defend
Static/Dynamic/Permanent Port Security
- Up to 64 MAC addresses per port
Broadcast/Multicast/Unicast Storm Control
- kbps/ratio/pps control mode
Port Isolation
Secure web management through HTTPS with SSLv3/TLS1.2
Secure Command Line Interface (CLI) management with
SSHv1/SSHv2
IP/Port/MAC based access control
MIBs
MIB II (RFC1213)
Interface MIB (RFC2233)
Ethernet Interface MIB (RFC1643)
Bridge MIB (RFC1493)
P/Q-Bridge MIB (RFC2674)
RMON MIB (RFC2819)
RMON2 MIB (RFC2021)
Radius Accounting Client MIB (RFC2620)
Radius Authentication Client MIB (RFC2618)
Remote Ping, Traceroute MIB (RFC2925)
Support TP-Link private MIBs
MANAGEMENT
Omada App
Yes
Centralized Management
Omada Cloud-Based Controller
Omada Hardware Controller (OC300)
Omada Hardware Controller (OC200)
Omada Software Controller
Cloud Access
Yes (Through OC300, OC200, Omada Cloud-Based Controller, or Omada Software Controller)
Management Features
Web-based GUI and CLI management
SNMPv1/v2c/v3
SNMP Trap/Inform
RMON (1,2,3,9 groups)
SDM Template
DHCP/BOOTP Client
Dual Image, Dual Configuration
CPU Monitoring
Cable Diagnostics
EEE
System Log
802.1ab LLDP/ LLDP-MED
OTHERS
Certification
CE, FCC, RoHS
Package Contents
TL-SG2210MP
Power Cord
Installation Guide
Rackmount Kit
Rubber Feet
System Requirements
Microsoft Windows 98SE, NT, 2000, XP, VistaTM or Windows
7/8/10, MAC OS, NetWare, UNIX or Linux.
Environment
Operating Temperature: 0-50 oC (32-122 oF)
Storage Temperature: -40-70 oC (-40-158 oF)
Operating Humidity: 10-90% RH non-condensing
Storage Humidity: 5-90% RH non-condensing
Item Dimension (L"x W"x H")
16 x 10 x 4
Weight
5.00 LB
Warranty Information
Limited Lifetime