Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Specifications
- Mfr Part Number: ROG STRIX X570-E GAMING
- CPU: AMD AM4 Socket for 3rd and 2nd Gen AMD Ryzen/2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors
- Chipset: AMD X570
- Memory:
- 3rd Gen AMD Ryzen Processors
- 4 x DIMM,max.128GB,DDR4 4400(O.C.)/4266(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/3466(O.C.)/3400(O.C.)/3200(O.C.)/3000(O.C.)/2933(O.C.)/2800(O.C.)/2666/2400/2133 MHz, un-buffered memory - 2nd Gen AMD Ryzen Processors
- 4 x DIMM, max. 128GB, DDR4 3600(O.C.)/3466(O.C.)/3400(O.C.)/3200(O.C.)/3000(O.C.)/2933(O.C.)/2800(O.C.)/2666/2400/2133 MHz, un-buffered memory - 2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors
- 4 x DIMM, max. 128GB, DDR4 3200(O.C.)/3000(O.C.)/2933(O.C.)/2800(O.C.)/2666/2400/2133 MHz, un-buffered memory
- Dual channel memory architecture
- 3rd Gen AMD Ryzen Processors
- Expansion Slots:
- 3rd Gen AMD Ryzen Processors
- 2 x PCIe 4.0 x16 SafeSlots (supports x16, x8/x8) - 2nd Gen AMD Ryzen Processors
- 2 x PCIe 3.0 x16 SafeSlots (supports x16, x8/x8) - 2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors
- 1 x PCIe 3.0 x16 SafeSlot (supports x8 ) - AMD X570 chipset
- 1 x PCIe 4.0 x16 (supports x4)
- 2 x PCIe 4.0 x 1 slots
*PCIeX16_3 slot shares bandwidth with PCIeX1_2.
- Graphics:
- Integrated Graphics in 2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics
Multi-VGA output support: HDMI and DisplayPort ports
- Supports HDMI 2.0b with maximum resolution of 4096 x 2160@60Hz
- Supports DisplayPort 1.2 with maximum resolution of 4096 x 2160@60Hz
- Multi-GPU:
- 3rd and 2nd Gen AMD Ryzen Processors
- Supports NVIDIA 2-Way SLI Technology
- Supports AMD 3-Way CrossFireX Technology - 2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors
- Supports AMD 2-Way CrossFireX Technology
- Storage:
- 3rd Gen AMD Ryzen Processors
- 1 x M.2 Socket 3 with M Key, Type 2242/2260/2280/22110 storage devices support (PCIE 4.0 x 4 and SATA modes) - 2nd Gen AMD Ryzen/2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors
- 1 x M.2 Socket 3 with M Key, Type 2242/2260/2280/22110 storage devices support (PCIE 3.0 x 4 and SATA modes) - AMD X570 Chipset:
- 1 x M.2 socket 3 with M Key, Type 2242/2260/2280/22110(PCIE 4.0 x 4 and SATA modes) storage devices support
- 8 x SATA 6.0 Gb/s connectors
- Support Raid 0, 1, 10
- LAN:
- Realtek RTL8125-CG 2.5G LAN
- Intel Ethernet Controller I211-AT
- Anti-surge LANGuard
- ROG GameFirst Technology
- Wireless:
- Intel Wi-Fi 6 AX200
- 2 x 2 Wi-Fi 6 (802.11 a/b/g/n/ac/ax) with MU-MIMO supports dual frequency band 2.4/5GHz
- Supports channel bandwidth: HT20/HT40/HT80/HT160
- Up to 2.4 Gbps transfer speed
- Bluetooth: Bluetooth v5.0
- Audio:
- ROG SupremeFX 8-Channel High Definition Audio S1220A CODEC
- Supports up to 32-Bit/192kHz playback*
- High quality 120 dB SNR stereo playback output and 113 dB SNR recording input
- Impedance sense for front and rear headphone outputs
- SupremeFX Shielding Technology
- Dual Op Amplifiers
- Jack-detection, Multi-streaming, and Front Panel Jack-retasking
- Optical S/PDIF out port at back panel - Audio Features:
- Sonic Studio III + Sonic Studio Virtual Mixer
- Sonic Radar III
- DTS Sound Unbound
*Due to limitations in HDA bandwidth, 32-Bit/192kHz is not supported for 8-Channel audio.
- USB:
- 3rd Gen AMD RyzenTM Processors
- 4 x USB 3.2 Gen2 ports (4 ports at back panel, Type-A) - 2nd Gen AMD RyzenTM/2nd and 1st Gen AMD Ryzen with Radeon Vega Graphics Processors.
- 4 x USB 3.2 Gen 1 ports (4 ports at back panel, Type-A) - AMD X570 chipset
- 1 x USB 3.2 Gen2 front panel connector
- 4 x USB3.2 Gen2 (at back panel, 3x Type-A,1 x Type-C)
- 2 x USB3.2 Gen1 ports (at front panel)
- 4 x USB 2.0 ports (at front panel)
- Back I/O Ports: :
- 1 x HDMI port
- 1 x DisplayPort
- 1 x BIOS Flashback button
- 1 x BIOS Flashback LED
- 8 x USB 3.2 Gen2 ports (7 x Type-A, 1 x Type-C )
- 1 x Anti-surge 2.5G LAN (RJ45) port
- 1 x Anti-surge LAN (RJ45) port
- 1 x 2 x 2 Wi-Fi module
- 1 x Optical S/PDIF out
- 5 x Gold-plated audio jacks
- Internal connectors:
- 1 x NODE connector
- 1 x USB 3.2 Gen2 front panel connector
- 1 x USB 3.2 Gen1 header supports additional 2 USB 3.2 Gen 1 ports
- 2 x USB 2.0 connectors support additional 4 USB 2.0 ports
- 1 x SPI TPM header
- 8 x SATA 6Gb/s connectors
- 2 x M.2 Socket 3 for M Key, type 2242/2260/2280/22110 devices (support PCIE and SATA modes)
- 1 x 4-Pin CPU_FAN connector
- 1 x 4-Pin CPU_OPT fan connector
- 1 x 4-Pin AIO_PUMP connector
- 1 x 4-Pin W_PUMP+ connector
- 2 x 4-Pin CHA_FAN connectors
- 1 x 4-Pin M.2_FAN connector
- 1 x PCH _FAN connector
- 1 x T_ SENSOR connector
- 2 x AURA Addressable Gen2 headers
- 2 x AURA RGB headers
- 1 x 24-pin EATX power connector
- 1 x 8-pin EATX 12V power connector
- 1 x 4-pin EATX 12V power connector
- 1 x System panel connector
- 1 x Front panel audio connector (AAFP)
- 1 x Clear CMOS jumper (2-pin)
- Accessories:
- 1 x User guide
- 1 x ROG STRIX motherboard support DVD
- 1 x ASUS 2x2 dual band Wi-Fi antenna
- 1 x 4-in-1 SATA 6Gb/s Cables
- 1 x 2-in-1 M.2 Screws Package
- 1 x Extension Cable for RGB strips
- 1 x Extension Cable for RGB Addressable strips
- 1 x ROG STRIX door hanger
- 1 x ROG STRIX sticker
- 1 x ROG thank you card
- 1 x Thermistor cable
- 1 x cable tie package
- 1 x Cablemod coupon
- BIOS: 256 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2
- Manageability: WOL, PXE
- Support Disc:
- Overwolf
- Anti-virus software (OEM version)
- WinRAR
- Operating System: Windows 10 64-bit
- Form Factor: ATX Form Factor, 12 inch x 9.6 inch (30.5cm x 24.4cm)
- *All images and descriptions are for illustrative purposes only. Visual representation of the products may not be perfectly accurate. Product specification, functions and appearance may vary by models and differ from country to country . All specifications are subject to change without notice. Although we endeavor to present the most precise and comprehensive information at the time of publication, a small number of items may contain typography or photography errors. Products may not be available in all markets. We recommend you to check with sales for exact offers