Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.GlobalFix™ V5 Cat 2 GPS AIS EPIRB with Return Link Service & Mobile App
The ACR GlobalFix V5 EPIRB combines 406 MHz satellite connectivity with Automatic Identification System (AIS) functionality. This means that when the EPIRB is activated not only does it transmit your emergency signal to the global Cospas Sarsat satellite rescue system, but it broadcasts an AIS safety message on VHF-frequencies that can be seen immediately by any AIS-equipped vessel nearby. Other great features include Return Link Service (RLS) technology that provides visual confirmation to the user that their distress message has been received, a 121.5 MHz homing signal, and visible and infrared strobe lights for easy target identification at night or in poor visibility. Another feature is Near Field Communication (NFC) which allows users to monitor their EPIRB using a smartphone App. ACR is the global leader in marine safety and rescue technology and the GlobalFix V5 GPS EPIRB with AIS combines the durability and reliability they are known for with advanced technology designed to speed rescue response time.
Faster Rescues through the Pairing of Global and Local Rescue
The ACR GlobalFix V5 EPIRB accurately derives its position anywhere in the world using GNSS (GPS, Galileo, Glonass) positioning networks. Upon activation 406 MHz distress transmissions relay the GPS EPIRB (GPIRB) position, accurate to within 100 meters, to the worldwide Cospas Sarsat search and rescue satellite network. EPIRB identifiers and position information is relayed to ground stations through the satellite system initiating rescue operations. With advanced AIS technology now incorporated into the EPIRB, once activated an AIS signal is transmitted so that nearby vessels outfitted with an AIS transponder are instantly notified of the EPIRB location. AIS-equipped vessels within the VHF range of the EPIRB will see a safety message on their screens including MMSI vessel identification. Vessels in the area where the EPIRB has been activated can then start rescue and recovery operations immediately without having to wait for an emergency response from the applicable SAR authority. AIS also allows local responders to easily pinpoint the EPIRB’s location which is presented as an AIS target on their onboard display. Nearby vessels with onboard AIS can navigate directly to the EPIRB by selecting the AIS target. This incredible technological advancement will speed recovery times which is sure to save lives.
Smartphone Connectivity utilizing Near Field Communication (NFC)
NFC (Near Field Communication) technology allows users to access EPIRB diagnostics using their smartphones. When a smartphone is placed adjacent to the GlobalFix V5 EPIRB the ACR Product App automatically opens providing access to EPIRB data. Beacon status information in the app includes current battery life, number of self-tests completed, number of GNSS tests completed, and the amount of time the EPIRB has been activated. Detailed information on each self-test and GNSS test performed by the device is also available. GNSS tests show a map view pinpointing where the previous test was performed, the date and time of the test, how long it took the EPIRB to get a fix on the GNSS coordinates, the number of satellites used to obtain that fix, and the accuracy of the fix. Easy App connectivity with NFC allows users to easily check the status of all EPIRB functions to ensure it is working properly.
Return Link Service (RLS)
Return Link Service tells whoever triggers the EPIRB that the distress message has been delivered. An RLS signal sent back through the Galileo satellite network confirms that the distress message along with the precise beacon location and identifiers have been detected. An easy-to-see flashing blue light indicates the EPIRB’s successful reception of the Return Link message from the Galileo satellite network. The comfort of knowing rescuers are aware that an EPIRB has been activated and that they have its location helps reduce the stress associated with mayday situations.
ACR specializes in electronic rescue devices and other life-saving products designed for both professional and recreational mariners. With the addition of AIS, the innovative ACR GlobalFix V5 EPIRB provides the easiest and quickest path to rescue. Return Link Service provides a welcomed sense of security knowing that your distress message has been received and Near Field Communication provides access to data and product functionality that has never before been available to any EPIRB customer. The advanced feature set of the GlobalFix V5 EPIRB makes it perfect for mariners whether coastal cruising, working offshore, or crossing oceans.
Specifications:
- Output Power (406/121.5): 406.040 MHz, 5W (nominal) / 121.5 MHz, 50mW (nominal)
- AIS: Yes, AIS Alerts for Local Rescue
- Return Link Service: Yes, Enabled RLS confirmation direct to beacon
- NFC/Mobile App: Yes, Near Field Communication (NFC) and Mobile App Included
- Strobe: White & Infrared Dual Technology
- Size (antenna up) – Beacon Only: 18.5” x 4.3” x 4.36” (470 mm x 109 mm x 111 mm)
- Weight – Beacon Only: 1.78 lbs (810 G)
- Battery: Lithium battery, Li/FeS2
- Battery Replacement: 10-year replaceable battery (replace 10 years after the date of manufacture or after activation)
- GPS: 72 Channel Multi-constellation receiver (GPS, Galileo, & Glonass GNSS)
- Activation: Out of bracket and wet, or manually in or out of the bracket
- Waterproof: 33 ft (10 m) for 5 min.
- Buoyant: Yes
- Operational Life: 48 hours minimum @ -4°F (-20°C)
- Deployment: Category II – Manual Release (manual deployment)
- Warranty: 5 years
- Approvals: Cospas-Sarsat/FCC/MED/MER Approved
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
This product may not be returned to the original point of purchase. Please contact the manufacturer directly with any issues or concerns.Quick Specs:
Activation Method = NONE | Battery Replacement (Years) = NONE | Built-In Strobe = NONE | Category = NONE | Floats = NONE | Frequency = NONE | Operational Life (Hours) = NONE
Reference Material: