Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.HighPoint Turbo-RAID Technology: For over a decade, HighPoint has strived to take the cost and complexity out of RAID. We were the first to introduce affordable RAID 5 solutions to the storage marketplace, for both SMB and consumer applications. HighPoint Turbo RAID Products and Solutions are powered by our industry proven RAID stack, which leverages the powerful system resources and robust 2nd generation PCIe x8 host interface of todays modern computing platforms. Turbo RAID Technology delivers the industrys best Cost-Performance value, and the industrys most affordableRAID-6 Storage Solutions. RocketRAID 272x/271x HBAs support a wide-range of storage configurations including RAID 0, 1, 5, 6, 10, 50, and JBOD.
Complete, Flexible Upgrade Paths: RocketRAID 2700 HBAs are fully backwards compatible with SAS/SATA 3Gb/s devices, PCI-Express 1.0 and 2.0 motherboards, and are compliant with all major operating systems including Windows, Linux and macOS.
RAID arrays can be freely moved to any other RocketRAID 2700 HBA. Upgrading, scaling and expanding storage has never been easier.
RocketRAID 2700 external-port HBAs were designed to work in conjunction with Rocket EJ Series SATA JBOD Expander and SAS-Expansion modules, which can dramatically expand the storage capability of each Mini-SAS connector.
Simple and Easy Storage Expansion: RocketRAID 2700 series HBAs allow customers to expand capacity and convert existing RAID arrays from one level to another without having to start from scratch: your data remains intact and accessible during the transition
Feature Specifications
Port Type
2x SFF-8087 (Mini-SAS) - (replacement for RocketRAID 2720SGL)
Number of Channels / Ports
8x 6Gb/s SAS/SATA Channels
Number of Devices
8x SAS /SATA Hard Drive / SSD
Bus Interface
PCIe 2.0 x8
Form Factor
Low Profile
RAID Mode
0, 1, 5, 6, 10, 50 and JBOD / non-RAID Mode
Note:
RAID 6 is not supported on macOS
Bootable RAID 6 is not supported
Operating System
Window Server 2008 and Window 7 and later
Linux
macOS 10.6 and later
Driver embedded into macOS 10.8 and later
Advanced RAID Features
Flash ROM for Upgradeable BIOS
Yes
Storage Health Inspector
Yes
Redundant RAID Configurations
Yes
BIOS PnP (plug and play) and BBS (BIOS boot specification) support
Yes: RocketRAID 2720SGL
Bootable RAID Array
Yes
EFI for Mac Platform
Yes
Multiple RAID Partitions supported
Suport up to 4 RAID partition per disk
Storage Configurations Support Details
Direct Attached
Multiple RAID Adapters supported
Suport up to 4 RAID controllers per one system
Online Array Roaming
Yes
Online RAID Level Migration (ORLM)
Yes
Online Capacity Expansion (OCE)
Yes
RAID Initialization Background/Foreground/Quick
Yes
Global Hot Spare Disk support
Yes
Automatic and configurable RAID Rebuilding Priority
Yes
Disk Format compatible: 512, 512e, 4Kn
Yes
Larger than 2 TB Drive and RAID Array support
Yes
Spin down Massive Arrays of Idle Disks support
Yes
Native Command Queuing
Yes
Staggered Drive Spin Up
Yes
Write Back and Write Through
Yes
RAID Monitoring and Management Suite
RAID Management Suite:
BIOS/UEFI/Firmware configuration tool
Browser-Based management tool
CLI(Command Line Interface- scriptable configuration tool)
API package
Yes
Enclosure Management Interface: SGPIO, SES-2 and I2C (Drive LEDs supported: SGPIO, SES-2 and LED Header)
Yes
except RR2711, 2722 only support via SES"
SMTP Email Alert Notification
Yes
Alarm Buzzer
Yes
Operating Environment
Work Temp
+5oC -+ 55oC
Storage Temp
-20oC - +80oC
Relative Humidity
5% - 60% non condensing
Operating Voltage
PCI-e: 12V/3.3V Power: 11W
MTBF (Mean Time Before Failure)
920,585 Hours
Certification Approval
CE, FCC, RoHS, REACH, WEEE
Kit Contents
1x RocketRAID 2720 Controller card
1x Low Profile Bracket
1x Quick Installation Guide
Item Dimension (L"xW"xH")
7 x 8 x 2
Weight
1 lb
Warranty Information
1 Year