Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Round Wood 30-inch Roman Numeral Silent Wall Clock Silent wall clock with no ticking noise while sleeping and working Rustic thick wood panel for durability 12 metal roman numbers add retro and unique feeling Large sized wall clock for clearly reading time in any angles Only an AA battery is needed (not included) Durable quartz movement can work longer The precise metal hour and minute hands tell the time exactly No assembly needed, just open the package and hang it on the wall Suitable for living room, bedroom, office, coffee bar and so on Color: Natural wood Material: Fir Movement type: Quartz Battery type: 1 AA carbon battery (not included) Package includes: 1 x Wall clock 1 x User manual Solid Wood and Metal for Durability Made of 100% solid fir, the dial of our wall clock is sturdy enough to have a long service time This wall clock won't crack easily because of the thick fir and the thickness of the dial is 1" The whole round metal frame and pointers are bronze which add sense of utility to the wall clock Large Roman Numerals The Numbers on the wall clock are specially designed Roman numerals are selected to instead of the ordinary Arabic numerals The large size of numbers can be showed clearly even when you stand in the distance The color contrast between the Numbers and the dial makes the numbers easy to read Silent Battery Operated With gears movement design, our wall clock is completely silent and making no ticking sound during the operation The quiet operating can ensure a good sleeping or working environment Whats more, our wall clock has a battery holder at back and it works with one AA Carbon battery (not included) Antique and Classical Style Original & natural fir provides classic feeling to the clock And bronzed metal Roman numerals and frame provide an archaic feeling Combining with these two feelings, our wall clock is designed in retro and rustic style This old-fashioned clock is suitable for living room, office, restaurant, coffee bar and anywhere you prefer Open Faced and Easy Assembly This wall clock has no glass surface so you can clearly read the time from all angles without any reflection Whats more, the installation process is simple for you and you just need to select a best position and then hang the clock on the wall with solid nails
30" x 30" x 1" (L x W x H)