Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Enterprise Hardware Design
With Qualcomm Atheros enterprise level chipsets, high gain antennas and high quality material, specially designed enclosure, and PoE power supply, CPE210 is specially designed for outdoor use and can operate flawlessly in almost any climate, with operating temperatures ranging from -30 (-22) to +70 (158).
Advanced Antenna System
Built-in High Gain Dual-Polarized Antenna and dedicated metal reflection ensures higher gain and lower noise interference.
High Power High Sensitivity
In advanced, high power Tx (up to 27dBm/500mw) and high sensitivity Rx (up to -95dBm) radio front-end design breaks down the barriers of traditional Wi-Fi transmission range, making CPE210 an ideal product for outdoor wireless networking applications.
HARDWARE FEATURES
Processor:Qualcomm Atheros 560MHz CPU, MIPS 74Kc
Memory:64MB DDR2 RAM, 8MB Flash
Interface:
1 10/100Mbps Shielded Ethernet Port (LAN0,Passive PoE in) 1 10/100Mbps Shielded Ethernet Port (LAN1, Passive PoE Passthrough)
1 Grounding Terminal
1 Reset Button
Dimensions (W X D X H):224 x 79 x 60 mm
Antenna Type:Built-in 9dBi 2x2 Dual-polarized Directional Antenna
Beam Width: 65 (H-Plane) / 35 (E-Plane)
Note: For more details, please refer to datasheet
Protection:15KV ESD Protection
6000V Lightning Protection
Power Consumption:
10.5 Watts Max
Note: When deployed using Passive PoE, the power drawn from the power source will be higher by some amount depending on the length of the connecting cable.
Power Supply:
Passive Power over Ethernet via LAN0 (+4,5pins -7,8pins)
Voltage range: 16-27VDC
Enclosure:
Outdoor ASA stabilized plastic material
IPX5 waterproof Certification
WIRELESS FEATURES
Wireless Standards:IEEE 802.11b/g/n (with Pharos MAXtream disabled)
Proprietary Protocol:TDMA Mode (with Pharos MAXtream enabled)
Wireless Speeds:
Up to 300Mbps (40MHz,Dynamic)
Up to 144.4Mbps (20MHz,Dynamic)
Up to 72.2Mbps (10MHz,Dynamic)
Up to 36.1Mbps (5MHz,Dynamic)
Frequency:
2.4-2.483GHz
Note: Available operating frequency may vary depending on the limitations of the countries or regions in which the device is used.
Reception Sensitivity:
802.11b:
11M: -95dBm, 5.5M: -96dBm, 2M: -96dBm, 1M: -96dBm
802.11g:
54M: -79dBm, 48M: -80dBm, 36M: -84dBm, 6-24M: -88dBm
802.11n:
MCS15: -76dBm, MCS14: -78dBm, MCS13: -80dBm,
MCS12: -84dBm, MCS11: -87dBm, MCS10: -91dBm,
MCS9: -93dBm, MCS8: -96dBm, MCS7: -76dBm,
MCS6: -78dBm, MCS5: -80dBm, MCS4: -84dBm,
MCS3: -87dBm, MCS2: -91dBm, MCS1: -93dBm, MCS0: -96dBm
Transmission Power:
27dBm/500mw (Adjustable power by 1dBm)
Note: Maximum transmission power may vary across different channels depending on the limitations of the countries or regions in which the device is used.
SOFTWARE FEATURES
Wireless Configurations:
Pharos MAXtream TDMA Technology
802.11b/g/n Modes
Selectable Channel Width: 5/10/20/40MHz
Automatic Channel Selection
Transmission Power Control
Dynamic Frequency Selection (DFS)
WDS Enable/Disable
Security: WPA/WPA2, WPA-PSK/WPA2-PSK (AES/TKIP) Encryption, 64/128/152-bit WEP Encryption
SSID Broadcast Enable/Disable
Multi-SSID with VLAN Tagging (AP mode only)
Distance/ACK Timeout Setting
Wireless MAC Address Filter
Wireless Advanced:
> Beacon Interval/RTS Threshold/Fragmentation
>Threshold/DTIM Interval/AP Isolation/Short GI/Wi-Fi Multimedia
Management:
Discovery and Remote Management via Pharos Control application
HTTP/HTTPS Web-based management
System Log
SNMP Agent(v2c)
Ping Watch Dog
Dynamic DDNS
SSH Server
System Tools:
Wireless Signal Quality Indicators:
Signal Strength/Noise/Transmit CCQ/CPU/Memory
Monitors: Throughput/Stations/Interfaces/ARP/Routes/WAN/DHCP
Spectrum Analyzer
Speed Test
Ping
Traceroute
System-level Optimizations:
Optimized IGMP Snooping/Proxy for multicast applications
Hardware watch dog
OTHERS
Certification:CE, FCC, RoHS, IPX5
Package Contents:
Outdoor Wireless CPE
24V 1A Passive PoE Adapter
Pole Mounting Straps
AC Power Cord
Installation Guide
System Requirements:
Microsoft Windows 98SE, NT, 2000, XP, Vista or Windows 8, Windows 7, MAC OS, NetWare, UNIX or Linux.
Note: We recommend you to use one of following Web browsers for an improved user experience: Google Chrome, Safari, and Firefox. IE browsers are not recommended.
POE ADAPTER FEATURES
Button:Remote Reset Button
Certifications:CE/FCC/UL/IC/GS/PSB/C-tick/SAA/S-Mark/KC-mark
Dimensions(W x D x H):1105733.5mm
Efficiency:>80%
Input:100-240VAC, 50/60Hz
Input Current:0.8A Max at 100VAC
Input Voltage:100VA-240VAC at 50Hz-60Hz
Interfaces:
1 AC Jack with Earth Ground
1 10/100Mbps Shielded Ethernet Port (Power + Data)
1 10/100Mbps Shielded Ethernet Port (Data)
Output:24VDC, 1.0A Max
+4, 5pins -7, 8pins. (Support up to 60m Power over Ethernet)
Output Voltage:24VDC(+4,5pins -7,8pins)
Power Status LEDs:
0-0.8A: Green
0.8A-1.0A: Red
Item Dimension (L"xW"xH"):
10.63 x 5.20 x 4.17
Weight:
1.85 lb
Warranty Information:
2 years