Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Engineered for performance
Supporting MU-MIMO and the latest 802.11ac wave 2 standard, RT2600ac enables up to 800Mbps and 1733Mbps on the 2.4GHz and 5GHz radios respectively. Reach 2Gbps combined bandwidth with Dual WAN, and easily optimize your network with minimal performance loss even with Layer 7 traffic control.
Top software experience
Synology Router Manager (SRM) powers the RT2600ac to keep things simplified yet extensively tunable. Easily monitor and adjust your network, even on mobile devices with DS router.
VPN Plus
Keep your network’s internal services and resources hardened against direct access while still allowing work from home or a remote location with VPNs. Easily deploy a wide range of VPN solutions and manage access permissions and bandwidth allowances.
Powerful connectivity management
SRM delivers easy-to-use connectivity management tools to ensure your network always runs smoothly.
Hardware Specifications
CPU : Dual core 1.7 GHz
Hardware Layer 7 Engine : Yes
Memory : 512 MB DDR3
Antenna type : 4x4 MIMO Omni-directional high-gain dipole (2.4GHz / 5GHz)
LAN port : Gigabit (RJ-45) x 4, Gigabit (RJ-45) x 3 (Dual WAN)
WAN port : Gigabit (RJ-45) x 1, Gigabit (RJ-45) x 2 (Dual WAN)
External Ports: USB 3.0 x 1, USB 2.0 x 1, SD card reader x 1 (SDXC, SDHC)
Button and switch : WPS, USB/SD eject, Power, Reset, Wi-Fi On/Off
Others
AC Input Power Voltage : 100V to 240V AC
Power Frequency : 50/60 Hz, Single Phase
Power Consumption : 10.80 W (Access), 7.94 W (Idle)
Temperature
Operating Temperature : 5oC to 40oC (40oF to 104oF)
Storage Temperature : -20oC to 60oC (-5oF to 140oF)
Relative Humidity : 5% to 95% RH
Certification
FCC Class B
CE Class B
BSMI Class B
Wi-Fi Certification
CE
FCC
NCC
RCM
iDA
Wireless
IEEE 802.11ac : IEEE 802.11a/b/g/n/ac, Simultaneous dual-band Wi-Fi, 2.4GHz: 800Mbps, 5GHz: 1.73Gbps
Beamforming : Yes
Schedulable Wi-Fi : Yes
WPS 2.0 (Wi-Fi Protected Setup 2.0) : Yes
3G/4G mobile dongle support : Yes
Maximum MAC filters : 64
Maximum connected devices : 100
Network
Internet connection : Dynamic IP, Static IP, PPPoE
Port forwarding : Setup via manual management or UPnP
Maximum port forwarding rules : 64
Maximum UPnP rules : 64
Port triggering : Yes
Maximum port triggering rules : 32
Minimum port triggering timeout : 30s
Maximum port triggering timeout : 3600s
DMZ : Yes
IPv6 : IPv6 DHCP server/client, IPv6 tunneling
DHCP : Server/client mode, client list, MAC address reservation
Maximum DHCP reservations : 500
LAN/WLAN IGMP snooping : Yes
VPN : VPN server/client (PPTP, OpenVPN, L2TP/IPSec), VPN pass-through (PPTPIPSecL2TP)
Policy route, Static route, Network Address Translation (NAT), PPPoE relay : Yes
Maximum IPv4 static routes : 100
Maximum IPv6 static routes : 100
Diagnosis tools : Ping, Traceroute
Management
Operating system : Synology Router Manager (SRM)
Free OS upgrade : Yes
Anywhere access to SRM : Synology QuickConnect and Dynamic DNS (DDNS)
Operation modes : Wireless Router, Wireless AP
Wake on LAN (WOL) : Yes
WOL over QuickConnect : Yes
Maximum connected devices : 100
Notification : Email, SMS, push service (via DS router)
SSH : Yes
SNMP : Yes
Configuration backup and restore : Yes
User account management : Yes
Printer server : Maximum printer: 1
Parental Control
Customized Internet schedule/DNS-based web-filter with built-in database/Customized allow/block list : Setup by single / multiple devices
Maximum devices : 50
Maximum blocked URLs : 100
Maximum allowed URLs : 100
Traffic Control
Internet ban, device speed and priority : Yes
Application layer (L7) quality of service (QoS) : Yes
Maximum device rules : 64
Maximum application rules per device : 32
Traffic Monitor for graphical live / history statistics : Yes
Security
Wi-Fi encryption : WEP, WPA/WPA2-Personal, WPA/WPA2-Enterprise
Wi-Fi MAC address filter : Yes
Firewall/SPI Firewall : Yes
DoS Protection : Yes
Auto block : Yes
SSL certificate : Yes
Security Advisor : Yes
Mobile Apps
DS cloud (Android/iOS) : Yes
DS get (Android/iOS) : Yes
DS file (Android/iOS) : Yes
DS router (Android/iOS) : Network traffic overview, Wi-Fi management, Parental Control, Traffic Control, Network security (firewall, port forwarding, Internet ban), Wake on LAN
VPN Plus (iOS) : Yes
USB/SD Card File Service
File System : EXT4, FAT, NTFS, HFS+
Access support : File explorer (via LAN only), Web browsers: Chrome, Firefox, Internet Explorer: 8 onwards, Safari 7 onwards, Safari (iOS 7 onwards on iPad), Chrome (Android 4.0 onwards on tablets), Mobile device: DS file
Protocol support : Windows file service (CIFS), Mac file service (AFP), FTP/FTPS, WebDAV
Apple Time Machine : Yes
Shared Folder privileges : Yes
Storage hibernation: Yes
Package Center
Cloud Station Server : Sync data from multiple platforms, centralizing it on the router while easily keeping historical versions of important files.
Maximum Concurrent File Transfers : 128
DNS Server : Helps users find and translate domain names into IP addresses
Download Station : Supported download protocols: BT/HTTP/FTP/NZB/eMule
Maximum concurrent download tasks : 50
Maximum concurrent BT download tasks : 20
Media Server (DLNA/UPnP) : Media indexing, DLNA certified, PS3/PS4/Xbox 360/Xbox One supported
RADIUS Server : Provides centralized authentication, authorization, and accounting for wireless network access
VPN Plus Server : Easily create and manage secure VPN access through a web browser or client. Supports various VPN services - WebVPN, SSL VPN, SSTP, OpenVPN, L2TP over IPSec, and PPTP.
Maximum Connections : 20
VPN Server : Supported VPN protocols: PPTP, OpenVPN, L2TP/IPSec
Maximum Connections : 5
Intrusion Prevention (Beta) : Greatly enhance the security of your router with IDS and IPS systems, designed to safeguard your network against internet threats.
Intrusion Detection System (IDS) : Yes
Intrusion Prevention System (IPS) : Yes
Environment and Packaging
Environment : RoHS Compliant
Packaging Content : Main Unit, Antenna x 4, AC Power Adapter, RJ-45 LAN Cable, Quick Installation Guide
Item Dimension (L"xW"xH")
14 x 13 x 13
Weight
15.00 lb
Warranty Information
2 years