Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.ActiveLink SE Series Bike Rack - 2 Bikes Up to 90 lbs
The ActiveLink SE bike rack is all about bringing maximum confidence and convenience to an active, outdoor lifestyle. It is built around the revolutionary ActiveLink technology from CURT, a hitch-mounted system that allows for fast, easy, and secure attachment of hitch accessories like never before. This model transports up to two bikes at once and is rated to hold up to 90 lbs.
Unlike a traditional hitch connection that requires users to get down on their hands and knees and feel around grimy components to line everything up, this bike rack features the ActiveLink shank. Simply install the shank one time in a receiver, and users can swap out accessories in a flash. The shank features a bottom bolt that provides a resting point for the accessory attachment, perfectly lining up the hitch pin holes for an effortless connection. Drop in the bike rack whenever users need it or swap it out in a snap. It’s that easy.
The ActiveLink 2-bike rack from CURT is constructed from high-strength steel and provides space to hang up to two bikes at one time. The rubber cradles and rubber bumper on the vertical support tube keep the bikes secure while protecting the frames from scuffs and scratches. The rack also has a tilt-away pivot point for convenient access to a vehicle's rear cargo area, and the arms of the rack fold down as needed for compact storage. To help protect this CURT bike rack from the elements, it comes with a dual finish of A-coat and a durable black powder coat.
Features:
- Patent-pending ActiveLink design for fast, secure attachment with pin and clip
- The unique connection allows users to easily swap out accessories as needed
- Shank provides an integrated resting point for struggle-free installation
- Securely holds up to two bikes with a max weight capacity of 90 lbs.
- Rubber bumper pad on vertical support tube to protect from scuffs and scratches
- Adjustable rubber cradles to accept various frame tube sizes
- Tilt-away feature for easier access to the vehicle cargo area
- Arms fold down when not in use for compact storage
- Anti-rattle hitch pin and anti-rattle hand wheel for reduced noise
- Plastic lining on the shank helps suppress vibration
- Integrated handle for easy removal and carrying
- Built-in reflectors on the ends of the arms for increased visibility
- Steel construction with dual E-coat and carbide black powder coat finish
- Limited lifetime warranty (one-year finish, one-year parts)
Notes:
- Includes bike rack and shank (compatible with ActiveLink shank only)
- For use with any frame-mounted 2" class 3 or higher trailer hitch receiver. Clamp-on bumper receivers and traditional 4" square bumpers should not be used to mount bike racks. Do not exceed receiver weight limits.
Specifications:
- Finish: Black Powder Coat
- Hub Warehouse: D25
- Installation Time (Exact): 0
- Material: Carbon Steel
- Mount Type Description: Not applicable
- Number of Bikes: 2
- Product Weight: 34.9 lbs.
- Receiver Tube Size: 2 in.
- Warranty: Limited Lifetime warranty (one-year finish, one-year parts)
Quick Specs:
Type = NONE