Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.2" RockerBall Cushion Hitch Trailer Ball - 3500 lbs
The CURT RockerBall™ trailer ball provides improved comfort and enhanced control while towing, featuring our unique ShockDrop™ technology. An integrated cushion isolator allows this hitch ball to turn a standard ball mount into a cushion hitch with anti-rattle capabilities.
The RockerBall™ trailer ball dynamically reduces jerking and jarring while towing. As your trailer passes over bumps and potholes, it produces all kinds of vibrations, jolting, chucking, and noise. With a traditional metal-on-metal connection, these annoyances are directly transferred to your tow vehicle, making your ride noisy and uncomfortable and taking a toll on your towing system.
The RockerBall™ completely changes your towing experience by absorbing the erratic movement and rattling of your trailer at the coupling point. This provides a smoother ride and increased control over the vehicle and trailer. It also reduces the amount of stress placed on your vehicle, receiver hitch, brakes, and suspension system.
The RockerBall™ is also extremely low-maintenance compared to other torsion hitch and cushion hitch options. It has no airbags or bearings to service. Simply apply grease to the integrated zerk fitting as needed for continuous lubrication and smooth operation.
The RockerBall™ tow ball retrofits onto a variety of standard ball mounts, virtually any mount with a 2-inch wide trailer ball tongue platform and a 3/4-inch trailer ball hole. The anti-swivel base keeps the hitch ball properly oriented and locked in place when fully torqued.
The CURT RockerBall™ hitch ball is constructed from forged steel for exceptional strength. The base is covered in a durable powder coat finish, and the ball itself has a chrome plating for long-lasting weather resistance.
Features:
- Dynamic trailer ball featuring ShockDrop technology
- Dampens jerking and jarring from bumps and potholes for smoother towing
- Cushioned isolators reduce rattling and vibration for a more comfortable ride
- Reduces shock loads to the vehicle during sudden braking or acceleration
- Minimizes stress on tow vehicle's suspension and brakes for extended longevity
- Retrofits onto most existing ball mounts to improve current towing experience
- Virtually maintenance-free with no airbag or bearings to service
- Grease zerk fittings provide easy lubrication
- Anti-swivel base fits 2" wide ball mount tongues with 3/4" diameter hole
- Forged steel construction for dependable towing power
- Durable carbide black powder coat finish on base and chrome plating on ball
- Standard trailer ball diameter fits 2" couplers
- Rated for 3,500 lbs. gross trailer weight
- Tested for safety to meet SAE J684 specifications
Specifications:
- Patent: # 11,192,408
- Ball Capacity: 3,500 lbs
- Ball Diameter: 2 in.
- Finish: Chrome
- Hub Warehouse: D25
- Material: Forged steel
- Shank Diameter: 2 in.
- Warranty: Limited lifetime warranty (one-year finish, one-year parts)
*Ball mount sold separately (not compatible with Rebellion XD ball mount)
*The mounting platform must be at least 3/8" thick, and the hole size must not be more than 1/16" larger than the diameter of the threaded shank
Quick Specs:
Type = NONE