Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Free EAP Controller Software lets administrators easily manage hundreds of EAPs
• Compatibility with 802.3af and Passive PoE support makes deployment effortless and flexible
• Captive portal provides a convenient method for guest authentication
• Band Steering Automatically moves dual band devices onto the wider 5GHz band for faster connections
• MU-MIMO means access points simultaneously transfer data with multiple devices, speeding up connections
• Beamforming concentrates signal towards where you need it most, providing a fast and stable Wi-Fi experience
• Supports management VLAN for an enhanced network management
• Schedules can be set so access points automatically reboot and Wi-Fi turns on/off at the times you choose
Superior Wi-Fi Speeds with MU-MIMO Technology
Outfitted with the latest 802.11ac Wave 2 MU-MIMO technology, the EAP225 easily delivers dual-band Wi-Fi speeds of up to 1350 Mbps to multiple devices at the same time.
Easy for Centralized Management
Manage and monitor hundreds of EAPs with ease, all from a single location. The TP-Link Omada Controller software provides an intuitive management interface. Control and map out the entire network from any connected PC. There’s no added cost, and no need for special training. Business Wi-Fi management has never been so efficient and cost-effective.
Efficient Guest Authentication with Facebook and SMS Support
Captive portal helps maintain only authorized guests to use the network, presenting devices with a convenient, user-friendly authentication method to grant Wi-Fi access. The addition of SMS and Facebook authentication simplifies the captive portal even further to simplify connectivity and boost your business.
HARDWARE FEATURES
Interface
Gigabit Ethernet (RJ-45) Port x1 (Support IEEE802.3af PoE and Passive PoE)
Button
Reset
Power Supply
802.3af PoE or passive PoE
Power Consumption
12.6W
Antenna Type
3 Internal Omni
2.4GHz: 4dBi
Mounting
Ceiling /Wall Mounting (Kits included)
Physical Security Lock
Yes
Hardware Watch Dog
Yes
WIRELESS FEATURES
Wireless Standards
IEEE 802.11ac/n/g/b/a
Frequency
2.4GHz and 5GHz
Signal Rate
5GHz:Up to 867Mbps
2.4GHz:Up to 450Mbps
Wireless Functions
Multiple SSIDs (Up to 16 SSIDs, 8 for each band)
Enable/Disable Wireless Radio
Automatic Channel Assignment
Transmit Power Control (Adjust Transmit Power on dBm)
QoS(WMM)
Band Steering
Load Balance
MU-MIMO
Airtime Fairness
Beamforming
Rate Limit
Reboot Schedule
Wireless Schedule
Wireless Statistics based on SSID/AP/Client
Wireless Security
Captive Portal Authentication
Access Control
Wireless Mac Address Filtering
Wireless Isolation Between Clients
SSID to VLAN Mapping
Rogue AP Detection
802.1X Support
Transmission Power
less than or equal to24dBm(2.4GHz)
less than or equal to22dBm(5GHz)
MANAGEMENT
EAP Controller Software
Yes
Email Alerts
Yes
LED ON/OFF Control
Yes