Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.i4 US System w/17.7" Reflector & All Americas LNB
With its rugged, reliable and durable design, the Intellian i4 provides the most outstanding performance to stay locked in. It connects boaters to the premium satellite TV entertainment they want while vessels are cruising at high speed or in rough sea conditions. The i4's stylish and polished dome design makes it perfect for boats over 50 feet.
With its patent pending innovations in Wide Range Search (WRS) and Dynamic Beam Tilting (DBT) technologies, the i4 can achieve the most precise tracking performance and highest signal reception without the need of a fragile or superfluous motion sensor. An embedded GPS system can speed up satellite search and acquisition time.
The revolutionary design feature of the i4 is that it has the intelligent built-in HD and TriSat modules in its control unit. This offers boaters High Definition satellite TV broadcasts from leading satellite TV service providers without any extra conversion tools and cable wiring. Using Dish Network or Bell TV in Canada, the standard i4 enables HD channel viewing, with DirecTV SD programing is available. For DirecTV HD consider the Intellian s6HD. Combined with the new built in WiFi enables simple one-touch upgrades using the Aptus App.
With the Intellian MIM Switch (M2-TD02) sold separately, boaters can enjoy flipping channels through automatic satellite switching just like a home system. See the installation guide of DISH Network MIM for further details. For easy and flexible installation and operation, the i4 supports standard dual and quad IRD connections with its single cable design between the antenna and the antenna control unit (ACU). This simple and powerful system is manufactured in compliance with the most rigorous quality verification of ISO 9001:2001.
Features:
Fully Automated System
- Automatic satellite search and identification function
- 2-axis step motor for controlling the antenna pedestal
High Quality Antenna
- 45 cm diameter of parabola-type antenna for receiving Ku-Band (10.7 12.75GHz) satellite signal
- LHCP/RHCP or Horizontal/Vertical polarization
- Enabling powerful signal gain
Superior Dynamic Tracking
- Dynamic Beam Tilting (DBT) by rotating sub-reflector with high speed BLDC motor
Fastest Search Algorithm
- Wide Range Search (WRS) algorithm
- Statistical search algorithm
DVB (Digital Video Broadcasting) Signal Identification
- High speed identification employing DVB decoder
- QPSK demodulator lock for DSS signal
Built-in GPS System
- Embedded GPS, which allows for the system to upload the GPS data automatically into the system
New Antenna Control Unit
- Easy satellite information change and update via WiFi using the Aptus App
- Easy antenna status check and automatic diagnosis
- Easy antenna control using Aptus graphical control App
- Reliable power supply to the antenna and to the MIM module
- Embedded HD module and TriSat function
- Industry leading 3-year parts and workmanship guarantee with a
2-year labor warranty for all antenna systems, ensuring peace of mind with
your hardware investment
All Satellite Systems include the following parts as standard:
- Antenna & Radome 17.7" (45 cm) Reflector & North Americas LNB
- ACU (Antenna Control Unit) with WiFi connection for upgrades
- Built-in HD Module for Ku-Band HD (when available)
- Built-in GPS and NMEA 0183 GPS interface
- Built-in Pre-programmed Global satellite library
- Aptus App, downloadable
- Installation & Operation Manual
- Installation Template
- Quick Installation Guide
- Cable Kit:
- 49ft (15 m) x 1EA Antenna-ACU RG6 Coaxial Cables
- 10ft (3 m) x 1EA ACU-IRD RG6 Coaxial Cables
- 33ft (10 m) x 1EA DC ACU Power Cable
- 6ft (1.8 m) x 1EA PC Serial Cable
Quick Specs:
Dome Weight (lbs) = 25.6 lbs | Service Coverage = DirecTV, Dish | Voltage - Input Range (Volts) = 9-30v | Antenna Dish Diameter = 18"
Reference Material: