Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.2nd Gen AMD EPYC™ processors and DDR4 ECC memory
The TS-h2490FU is armed with 2nd Gen AMD EPYC™ 7002 series processors (Rome). Based on the “Zen 2” architecture with cutting-edge 7nm process technology, up to 128 PCIe lanes of I/O are provided for 32Gb/s dedicated bandwidth per SSD. With DDR4 ECC memory that detects and corrects single-bit memory errors for higher reliability, the TS-h2490FU provides 8-channel modules and 16 Long-DIMM slots to fulfill memory-intensive workloads. Demonstrating immense computing power and multi-tasking capabilities, the TS-h2490FU is the ideal choice for uncompromising performance demands in HPC, virtualization, and hybrid/multi-cloud applications.
U.2 NVMe Gen 3 x4 All-Flash Storage Array
The 2U rackmount TS-h2490FU has 24 drive bays for U.2 NVMe Gen 3 x4 SSDs, with each individual SSD having 32Gb/s dedicated bandwidth for the utmost application response times. Coupled with powerful ZFS data deduction and SSD optimization technologies, the TS-h2490FU provides solid foundations for overcoming complexity and performance demands in today’s evolving data center workloads.
Empower high-speed data transfer with four 25GbE ports
The TS-h2490FU provides breakthrough network connectivity with two pre-installed dual-port 25GbE SFP28 SmartNICs* (that use the Broadcom NetXtreme®-E Series BCM57414, Mellanox® ConnectX®-4 Lx, or the same level SmartNIC). With failover and Port Trunking for up to 100Gb/s bandwidth, the TS-h2490FU empowers your organization with the bandwidth to tackle the most demanding applications, including data centers, virtualization, massive file transfer, high-speed backup/restoration, and multimedia transmission.
CPU
AMD EPYCTM 7302P 16-core 3.0 GHz processor (up to 3.3 GHz)
CPU Architecture
64-bit x86
Encryption Engine
Yes (AES-NI)
System Memory
128 GB RDIMM DDR4 ECC (8 x 16 GB)
Maximum Memory
4 TB (16 x 256 GB)
Memory Slot
16 x Long-DIMM DDR4
Flash Memory
5GB (Dual boot OS protection)
Drive Bay
24 x 2.5-inch U.2 PCIe NVMe
The system is shipped without SSD.
Drive Compatibility
2.5-inch U.2 NVMe Gen 3 x4 solid state drives
Hot-swappable
Yes
SSD Cache Acceleration Support
Yes
2.5 Gigabit Ethernet Port (2.5G/1G/100M)
2 (also support 10M)
25 Gigabit Ethernet Port
4 x 25GbE SFP28 SmartNIC port
Jumbo Frame
Yes
PCIe Slot
5
Slot 1: PCIe Gen4 x4
Slot 2: PCIe Gen4 x8 or x4
Slot 3: PCIe Gen4 x4
Slot 4: PCIe Gen4 x8
Slot 5: PCIe Gen4 x16 or x8
Slot 4 and Slot 5 are preinstalled with 25GbE network adapters. Please reserve these slots for the 25GbE adapters for the best performance.
Slot 2 provides the width of PCIe Gen4 x8 when Slot 3 is not in use, and provides the width of PCIe Gen4 x4 when Slot 3 is in use.
Slot 5 provides the width of PCIe Gen4 x16 when Slot 4 is not in use, and provides the width of PCIe Gen4 x8 when Slot 4 is in use.
USB 3.2 Gen 1 port
2
Form Factor
Rackmount
LED Indicators
HDD, Status, 10 GbE, LAN, storage expansion port status
Buttons
Power, Reset
Operating temperature
0 - 35oC (32oF - 95oF)