Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Specifications
- Mfr Part Number: PRIME TRX40-PRO S
- CPU: AMD Socket sTRX4 for 3rd Gen AMD Ryzen Threadripper Series Desktop Processors ; Supports CPU up to 64 cores
- Chipset: Build in AMD TRX40
- Memory:
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors
- 8 x DIMM, Max. 256GB, DDR4 4666(O.C.)/4600(O.C)/4400(O.C)/4333(O.C.)/4266(O.C.)/4133(O.C.)/3800(O.C.)/3733(O.C.)/3466(O.C.)/3400(O.C.)/3200/2933/2800/2666/2400/2133 MHz ECC and non-ECC, Un-buffered Memory
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors
- Multi-GPU Support:
- Supports NVIDIA Quad-GPU SLI Technology
- Supports NVIDIA 2-Way SLI Technology
- Supports AMD Quad-GPU CrossFireX Technology
- Supports AMD 2-Way CrossFireX Technology
- Expansion Slots:
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors
- 3 x PCIe 4.0 x16 (x16/x16/x16) - AMD TRX40 chipset
- 1 x PCIe 4.0 (x4 mode)
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors
- Storage:
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors:
- 2 x M.2 Socket 3, with M key, type 2242/2260/2280/22110 storage devices support(PCIe 4.0 x4 mode) - AMD TRX40 chipset:
- 1 x M.2 Socket 3, with vertical M key, type 2242/2260/2280/22110 storage devices support(SATA & PCIe 4.0 x4 mode)
- 8 x SATA 6Gb/s port(s)
- Support Raid 0, 1, 10
- 3rd Gen AMD Ryzen Threadripper Series Desktop processors:
- LAN:
- Intel I211-AT
- ASUS Turbo LAN Utility
- ASUS LAN Guard
- Audio:
- Realtek ALC S1220 8-Channel High Definition Audio CODEC featuring Crystal Sound 3
- Impedance sense for front and rear headphone outputs
- Internal audio Amplifier to enhance the highest quality sound for headphone and speakers
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
- High quality 120 dB (Line-out at rear) and 108 dB SNR recording input (Line-in) - Audio Feature:
- DTS X:Ultra
- Optical S/PDIF out port(s) at back panel
- Audio Shielding: Ensures precision analog/digital separation and greatly reduced multi-lateral interference
- Dedicated audio PCB layers: Separate layers for left and right channels to guard the quality of the sensitive audio signals
- Premium Japanese-made audio capacitors: Provide warm, natural and immersive sound with exceptional clarity and fidelity
- Unique de-pop circuit: Reduces start-up popping noise to audio outputs
- Realtek ALC S1220 8-Channel High Definition Audio CODEC featuring Crystal Sound 3
- USB Ports:
- AMD Ryzen Threadripper Processors:
- 4 x USB 3.2 Gen 2 port(s) (4 at back panel, , 3 x Type-A+1 x Type-C) - AMD TRX40 chipset:
- 1 x USB 3.2 Gen 2 front panel connector port(s) (1 at mid-board)
- 6 x USB 3.2 Gen 1 port(s) (2 at back panel, , Type-A, 4 at mid-board)
- 2 x USB 2.0 port(s) (2 at mid-board) - ASMedia USB 3.2 Gen 1 controller:
- 4 x USB 3.2 Gen 1 port(s) (4 at back panel, Type-A) - GL852G USB Hub:
- 2 x USB 2.0 port(s) (2 at mid-board)
- AMD Ryzen Threadripper Processors:
- Special Features:
- ASUS Dual Intelligent Processors 5-Way Optimization by Dual Intelligent Processors 5:
- 5-Way Optimization tuning key perfectly consolidates TPU, EPU, DIGI+ VRM, Fan Expert 4, and Turbo App - ASUS SafeSlot - Protect your graphics card Investment
- AURA:- Aura RGB Strip Headers
- Aura Lighting Effects Synchronization with compatible ASUS ROG devices
- Addressable Gen 2 Header - ASUS Exclusive Features:- AI Suite 3- Ai Charger
- Onboard Button: Power
- ASUS UEFI BIOS EZ Mode featuring friendly graphics user interface
- Turbo LAN
- Crystal Sound 3
- Armoury Crate
- Pre-mounted I/O Shield - ASUS Quiet Thermal Solution:
- Stylish Design Heat-pipe solution
- Stylish Fanless Design with M.2 Heat-sink solution
- ASUS Fan Xpert 4 - ASUS EZ DIY:
- ASUS EZ Flash 3
- ASUS USB BIOS FlashBack
- ASUS UEFI BIOS EZ Mode
- Multi-language BIOS - ASUS Q-Design:- ASUS Q-Code- ASUS Q-LED (CPU, DRAM, VGA, Boot Device LED)- ASUS Q-Slot- ASUS Q-DIMM- ASUS Q-Connector
- Back I/O Ports:
- 1 x LAN (RJ45) port(s)
- 4 x USB 3.2 Gen 2 (teal blue) (3 x Type-A+1 x Type-C) (one port can be switched to USB BIOS FlashBack)
- 6 x USB 3.2 Gen 1 (blue)
- 1 x Optical S/PDIF out
- 5 x Audio jack(s)
- 1 x USB BIOS FlashBack Button(s)
- Internal I/O Ports:
- 1 x Q_Code
- 2 x Aura RGB Strip Header(s)
- 2 x Addressable Gen 2 header(s)
- 2 x USB 3.2 Gen 1(up to 5Gbps) connector(s) support(s) additional 4 USB 3.2 Gen 1 port(s)
- 2 x USB 2.0 connector(s) support(s) additional 4 USB 2.0 port(s)
- 2 x M.2 Socket 3 with M key, type 2242/2260/2280/22110 storage devices support(SATA & PCIe 4.0 x4 mode)
- 1 x M.2 Socket 3 with vertical M key, type 2242/2260/2280/22110 storage devices support(SATA & PCIe 4.0 x4 mode)
- 1 x M.2 with E key for Wi-Fi module
- 8 x SATA 6Gb/s connector(s)
- 1 x CPU Fan connector(s) (1 x 4 -pin)
- 1 x CPU OPT Fan connector(s) (1 x 4 -pin)
- 3 x Chassis Fan connector(s) (3 x 4 -pin)
- 1 x AIO_PUMP connector (1 x 4 -pin)
- 1 x W_PUMP+ connector (1 x 4 -pin)
- 1 x 24-pin EATX Power connector(s)
- 2 x 8-pin ATX 12V Power connector(s)
- 1 x Front panel audio connector(s) (AAFP)
- 1 x System panel(s) (Q-Connector) x With flexkey function
- 1 x Thermal sensor connector(s)
- 1 x Power-on button(s)
- 1 x Clear CMOS jumper(s)
- 1 x Node Connector(s)
- 1 x USB 3.2 Gen 2 front panel connector
- Accessories:
- User's manual
- 1 x Vertical M.2 bracket set
- 4 x SATA 6Gb/s cable(s)
- 2 x M.2 Screw Package
- 1 x Supporting DVD
- 1 x Q-Connector
- 1 x Extension Cable for RGB strips (40 cm)
- 1 x Extension cable for Addressable LED
- 1 x CPU Fan Holder
- BIOS: 1 x 128 Mb Flash ROM, UEFI AMI BIOS, PnP, WfM2.0, SM BIOS 3.2, ACPI 6.2
- Manageability: WfM 2.0, WOL by PME, PXE
- Operating System: Windows 10 64-bit
- Form Factor: ATX Form Factor, 12 inch x 9.6 inch ( 30.5 cm x 24.4 cm )
- *All images and descriptions are for illustrative purposes only. Visual representation of the products may not be perfectly accurate. Product specification, functions and appearance may vary by models and differ from country to country . All specifications are subject to change without notice. Although we endeavor to present the most precise and comprehensive information at the time of publication, a small number of items may contain typography or photography errors. Products may not be available in all markets. We recommend you to check with sales for exact offers.