Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.MasterShunt 500 CZone
MasterShunt is the heart of every battery powered energy system. This integrated battery monitor shares information about the battery bank with other MasterBus, CZone or NMEA 2000 enabled devices such as battery chargers, inverter/chargers and displays. No surprises: allowing complete automation of your system, MasterShunt improves comfort, prolongs battery life and extends your runtime.
The MasterShunt 500 provides all information needed for monitoring your battery bank and control of your system, such as voltage, current, state of charge and time remaining. All information is made available to the system by a single MasterBus or CZone cable. Extremely accurate measurement of current flow over state of charge enables the MasterShunt to precisely determine the time remaining.
Programmable events and an integrated real time clock make it possible to fully automate your system. Examples are to start your generator automatically when the battery bank is low (or just delaying at night!), or to automatically generate a warning at a certain depth of discharge. The proven MasterShunt design has been upgraded to obtain an even higher level of accuracy and control. Taking into account battery specific parameters, MasterShunt takes reading accuracy to a whole new level.
The MasterShunt 500 CZone allows freedom of choice with regards to fuse type, rating and location. The battery monitor is supplied with an internal bus bar, to be used in situations where an external fuse holder is selected. In case the MasterShunt is installed close to the battery, the bus bar may be replaced by either an ANL type or Class T main fuse, saving both space and cost.
Features:
- MasterBus, CZone and NMEA 2000 communication.
- Fits in a CZone system including setup tools and configuration file.
- Digital shunt providing the energy system with extensive information and historical data.
- Very accurate and reliable determination of State of Charge (SOC).
- Service mode prevents memory loss during system maintenance.
- Realistic and precise indication of the time remaining.
- For higher current, multiple MasterShunt models may be installed in parallel.
- MasterConnect system makes connecting to the DC Distribution product very easy.
- Straight forward, easy to install.
- Freedom of choice for fuse type, rating and location. Suitable for T-fuse and ANL-fuse (to be ordered separately).
- Robust housing with isolation of the DC connections.
Applications:
Any application in marine, mobile, industrial, infrastructure where batteries need to be monitored for increased reliability, battery life, comfort and runtime.
Quick Specs:
Type = NONE
Reference Material: