Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.2. 2TB Registered ECC DDR4
2666MHz SDRAM in 16 DIMMs
3. Expansion slots:
2 PCI-E 3.0 x16
3 PCI-E 3.0 x8
4. 10 SATA3, 1 M.2, 2 SATA DOM
5. Dual Gigabit Ethernet LAN Ports
6. ASPEED AST2500 BMC graphics
7. Up to 2 USB 3.0 ports
Up to 4 USB 2.0 ports
8. 8 4-pin PWM Fan & Speed control
Physical Stats
Form Factor:E-ATX
Dimensions:12" x 13.05" (30.5cm x 33.1cm)
Processor/Chipset
CPU:Dual AMD EPYCTM 7000-series Processors
Socket SP3
Cores:Up to 32 Cores
Chipset:System on Chip
System Memory
Memory Capacity:16 DIMM sockets
Supports up to 2TB Registered ECC DDR4 2666MHz SDRAM in 16 DIMMs
8-channel memory bus
For Dual CPUs: Recommended that memory be populated equally in adjacent memory banks
See Detailed Memory Support Matrix
Memory Type:DDR4 2666 MHz Registered ECC, 288-pin gold-plated DIMMs
DIMM: Sizes8GB, 16GB, 32GB, 64GB, 128GB
Memory Voltage:1.2V
Error Detection:Corrects single-bit errors
Detects double-bit errors (using ECC memory)
On-Board Devices
SATA:SATA3 (6 Gbps)
IPMI:Support for Intelligent Platform Management Interface v.2.0
IPMI 2.0 with virtual media over LAN and KVM-over-LAN support
ASPEED AST2500 BMC
Network Controllers:2 1GbE LAN via Intel i350-AM21
1 Realtek RTL8211E PHY (dedicated IPMI)
VGA:ASPEED AST2500 BMC
Input / Output
SATA:10 SATA3 (6 Gbps) ports
LAN:2 RJ45 Gigabit Ethernet LAN ports
1 RJ45 Dedicated IPMI LAN port
USB:2 USB 3.0 ports (rear)
4 USB 2.0 ports (2 rear + 2 via header)
VGA:1 VGA port
Others:1 COM port (rear)
2 SATA DOM power connector
1 TPM 2.0 header
Expansion Slots
PCI-Express:3 PCI-E 3.0 x8
2 PCI-E 3.0 x16
M.2:Interface: PCI-E 3.0 x2
Form factor: 22110
Support SATA devices
Chassis ( Optimized for H11DSi )
2U Chassis:CSE-213AC-R1K23LPB
CSE-216BE1C4-R1K23LPB
CSE-826BE1C4-R1K23LPB
CSE-829HE1C4-R1K62LPB
3U Chassis:CSE-836BE1C-R1K23B
4U Chassis:CSE-745BAC-R1K28B2
System BIOS
BIOS Type:AMI 128Mb SPI Flash EEPROM
BIOS Features:Plug and Play (PnP)
DMI 2.3
PCI 2.2
ACPI 5.1
USB Keyboard Support
SMBIOS 3.1.1
Management
Software:Super Doctor 5
Watch Dog
NMI
SPM
SUM
IPMI 2.0, KVM with dedicated LAN
Power Configurations:ACPI Power Management
Power-on mode control for AC power loss recovery
PC Health Monitoring
CPU:Monitors CPU Core Voltages, +1.5V, +1.8V, +12V +5V, +5V standby
CPU switching voltage regulator
Supports system management utility
VBAT
FAN:Up to 8-fan status tachometer monitoring
Up to eight 4-pin fan headers
Dual Cooling Zone
Status monitor for speed control
Pulse Width Modulated (PWM) fan connectors
Temperature:Monitoring for CPU and chassis environment
CPU Thermal Trip Support
Thermal control for 8x Fan connectors
I2C Temperature Sensing Logic
LED:CPU / System Overheat LED
Other Features:Chassis Intrusion Detection
Chassis Intrusion Header
UID
Operating Environment / Compliance
Environmental Specifications:Operating Temperature:10oC to 35oC (50oF to 95oF)
Non-operating Temperature: -40oC to 70oC (-40oF to 158oF)
Operating Relative Humidity: 8% to 90% (non-condensing)
Non-operating Relative Humidity: 5% to 95% (non-condensing)
Item Dimension (L inchxW inchxH inch)
NA
Weight
5.00lb
Warranty Information
1 Year