Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.AMD AM4 socket: Ready for Ryzen 5000 Series/ 4000 G-Series/ 3000 Series Desktop Processors
ASUS-exclusive self-recovering BIOS technology for automatic system BIOS recovery from a verified backup
ASUS LPC debug header for more efficient troubleshooting
Supports SMBUS header that connects to a DASH LAN for remote IT management
Innovative moisture-resistant coating to protect the motherboard from harsh environments
Event log for capturing and managing detailed system information
Commercial BIOS kit to make customization faster and more efficient
ASUS Control Center Express(ACCE) to make IT endpoint management easier
CPU
AMD Ryzen 5000 Series/ 5000 G-Series/ 4000 G-Series/ 3000 Series Desktop Processors
Refer to www.asus.com for CPU support list.
Chipset
AMD A520 Chipset
Memory
DDR4
4866(O.C.)/4600(O.C.)/4466(O.C.)/4400(O.C.)/4333(O.C.)/4266(O.C.)/4200(O.C.)/4133(O.C.)/4000(O.C.)/3866(O.C.)/3733(O.C.)/3600(O.C.)/346(O.C.)/3400(O.C.)/3333(O.C.)/3200/3000/2933/2800/2666/2400/2133 MHz, Un-buffered Memory
Dual Channel Memory Architecture
ECC memory (ECC mode) support varies by CPU.
Refer to www.asus.com for the Memory QVL (Qualified Vendors Lists), and memory frequency support depends on the CPU types.
Graphics
1 x DisplayPort 1.2
1 x D-Sub
1 x DVI-D
Graphics specifications may vary between CPU types.
The DVI-D port and the DisplayPort cannot work at the same time. Only the DVI-D port functions when the two ports are both connected.
Expansion Slots
1 x PCIe 3.0 x16 (x16 mode)
AMD Ryzen 5000 Series/ 5000 G-Series/ 4000 G-Series/ 3000 Series Desktop Processors
1 x PCIe 3.0 x16 slot (supports x16 mode)
AMD A520 Chipset
2 x PCIe 3.0 x1 slots
1 x PCI slot
Storage
Supports 1 x M.2 slot and 4 x SATA 6Gb/s ports
AMD Ryzen 5000 Series/ 5000 G-Series/ 4000 G-Series/ 3000 Series Desktop Processors
M.2 slot (Key M), type 2242/2260/2280 (supports PCIe 3.0 x4 and SATA modes)
AMD A520 Chipset
4 x SATA 6Gb/s ports
Support RAID 0, 1, 10
Ethernet
1 x Realtek 1Gb Ethernet
ASUS LANGuard
USB
Rear USB:Total 6 ports
4 x USB 3.2 Gen 1 ports (4 x Type-A)
2 x USB 2.0 ports (2 x Type-A)
Front USB:Total 6 ports
1 x USB 3.2 Gen 1 header supports additional 2 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
Audio
Realtek ALC897 7.1 Surround Sound High Definition Audio CODEC
- Supports: Jack-detection, Multi-streaming, Front Panel Jack-retasking
A chassis with an HD audio module in the front panel is required to support 7.1 Surround Sound audio output.
Back Panel I/O Ports
4 x USB 3.2 Gen 1 ports (4 x Type-A)
2 x USB 2.0 ports (2 x Type-A)
1 x DisplayPort
1 x D-Sub port
1 x DVI-D port
1 x HDMI port
1 x Realtek 1Gb Ethernet port
3 x Audio jacks
1 x COM port
1 x PS/2 Keyboard (purple) port
1 x PS/2 Mouse (green) port
Intrernal I/O Connectors
Fan and Cooling related
1 x 4-pin CPU Fan header
2 x 4-pin Chassis Fan headers
Power related
1 x 24-pin Main Power connector
1 x 8-pin +12V Power connector
Storage related
1 x M.2 slot (Key M)
4 x SATA 6Gb/s ports
USB
1 x USB 3.2 Gen 1 header supports additional 2 USB 3.2 Gen 1 ports
2 x USB 2.0 headers support additional 4 USB 2.0 ports
Miscellaneous
1 x Clear CMOS header
1 x Chassis Intrude header
1 x COM Port header
1 x Front Panel Audio header (AAFP)
1 x LPC debug header
1 x LPT header
1 x SMBUS header
1 x Speaker header
1 x 10-1 pin System Panel header
Special Features
ASUS Q-Design
- ASUS Q-DIMM
- ASUS Q-Slot
ASUS Thermal Solution
- Aluminum heatsink design
ASUS EZ DIY
- Box Headers
Bespoke Motherboard Design and Business Focused Features
- ASUS Self Recovering BIOS
- ASUS Event Log
- ASUS Commercial BIOS kit
- Anti-Moisture Coating
- 24/7 Reliability
- Overcurrent Protection
TPM 2.0 IC Onboard
Software Features
ASUS Exclusive Software
IT Management software supported
- ASUS Control Center Express(ACCE)
BIOS
128 Mb Flash ROM, UEFI AMI BIOS
Manageability
WOL by PME, PXE
Accessories
Cables
2 x SATA 6Gb/s cables
Miscellaneous
1 x I/O Shield
1 x M.2 SSD screw package
Installation Media
1 x Support DVD
Documentation
1 x ACC Express Activation Key Card
1 x User manual
Form Factor
microATX
24.4cm x 22.9cm
Item Dimension (L"xW"xH")
11 x 11 x 3
Weight
3 lbs
Warranty Information
3 Years