Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Must Ship Truck Freight
The Intellian i6 provides superior tracking performance and efficiency compared to antenna systems in similar size. With its stylish dome, the i6 is ideal for boats over 65 feet. The i6 brings boaters the excitement and variety of satellite TV programs while the vessels are traveling around coastal or blue water regions, the larger reflector size of the Intellian i6 increases the range that the unit will operate.
You will never have to compromise on reception or quality. The i6 offers the highest signal strength available along with Intellian patented innovations, Wide Range Search (WRS) and Dynamic Beam Tilting (DBT) technologies. Therefore, the i6 can always offer the most precision tracking capabilities and superior satellite signal reception while the vessel is cruising at high speed or in rough sea conditions.
The most innovative design of i6 is the integrated smart HD and TriSat modules in the antenna control unit (ACU) which allows boaters to access their favorite HDTV channels from leading satellite TV service providers freely just like they are used to do at home. Combined with the new built in WiFi enables simple one-touch upgrades using the Aptus App.
The i6 brings you trouble-free installation and operation with its single cable design between the antenna and the control unit. With the Intellian MIM Switch (M2-TD02) sold separately, boaters can enjoy changing Dish Network HD channels with automatic satellite switching just like a home system. See the installation guide of DISH Network MIM for further details. Plus, the Intellian i6 has a built-in GPS system to enhance satellite acquisition time and accuracy. For DirecTV users the Intellian i6 offers the full range of SD channels, upgrade to the Intellian s6HD for HD programing from DirecTV.
Features:
Fully Automated System
- Automatic satellite search and identification function
- 2-axis step motor for controlling the antenna pedestal
High Quality Antenna
- 23.6 inch (60 cm) Reflector antenna for receiving Ku-Band (10.7 12.75GHz) satellite signal
- LHCP/RHCP or Horizontal/Vertical polarization
- Enabling powerful signal gain
Superior Dynamic Tracking
- Dynamic Beam Tilting (DBT) by rotating sub-reflector with high speed BLDC motor
Fastest Search Algorithm
- Wide Range Search (WRS) algorithm
- Statistical search algorithm
DVB (Digital Video Broadcasting) Signal Identification
- High speed identification employing DVB decoder
- QPSK demodulator lock for DSS signal
Built-in GPS System
- Embedded GPS, which allows for the system to upload the GPS data automatically into the system
New Antenna Control Unit
- Easy satellite information change and update via WiFi using the Aptus App
- Easy antenna status check and automatic diagnosis
- Easy antenna control using Aptus graphical control App
- Reliable power supply to the antenna and to the MIM module
- Embedded HD module and TriSat function
- Industry leading 3-year parts and workmanship guarantee with a
2-year labor warranty for all antenna systems, ensuring peace of mind with
your hardware investment
All Satellite Systems include the following parts as standard:
- Antenna & Radome 23.6" (60 cm) Reflector & North Americas LNB
- ACU (Antenna Control Unit) with WiFi connection for upgrades
- Built-in HD Module for Ku-Band HD (when available)
- Built-in GPS and NMEA 0183 GPS interface
- Built-in Pre-programmed Global satellite library
- Aptus App, downloadable
- Installation & Operation Manual
- Installation Template
- Quick Installation Guide
- Cable Kit:
- 49ft (15 m) x 1EA Antenna-ACU RG6 Coaxial Cables
- 10ft (3 m) x 1EA ACU-IRD RG6 Coaxial Cables
- 33ft (10 m) x 1EA DC ACU Power Cable
- 6ft (1.8 m) x 1EA PC Serial Cable
- 49ft (15 m) x 1EA Antenna-ACU RG6 Coaxial Cables
Quick Specs:
Dome Weight (lbs) = 44 lbs | Service Coverage = DirecTV, Dish | Voltage - Input Range (Volts) = 9-30v | Antenna Dish Diameter = 24"
Reference Material: