Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.•ASUS Extreme Low Motion Blur (ELMB ™) technology enables a 1ms response time (MPRT) together with Adaptive-sync, eliminating ghosting and tearing for sharp gaming visuals with high frame rates
•FreeSync Premium technology supported through DP and HDMI ports providing variable refresh rates for low latency, stuttering-free and tearing-free while gaming
•Shadow Boost enhances image details in dark areas, brightening scenes without over-exposing bright areas
•Support HDR10 to enhance bright and dark area, delivers lifelike gaming experience
TUF gaming VG27WQ1B
TUF Gaming VG27WQ1B is a 27-inch, WQHD (2560x1440), curved display with an ultrafast 165Hz refresh rate designed for professional gamers and those seeking immersive gameplay. Those are some serious specs, but not even the most exciting thing the VG27WQ1B has in store. Its impressive curved display features a 165Hz refresh rate and Adaptive-Sync (FreeSync™ Premium) technology, for extremely fluid gameplay without tearing and stuttering.
27-inch immersive curvature
The 27-inch WQHD (2560 X 1440) panel of TUF Gaming VG27WQ1B delivers stunning visuals from all angles with an 1500R curvature that ensures every point is equidistant to your eyes. This contributes to greater viewing comfort — even during extended use —and lets you enjoy a wide viewing angle with less distortion and color shift when gaming and watching movies.
Display
Panel Size (inch):27
Panel Size (inch) : 27
Curvature:1500R
Aspect Ratio : 16:9
Aspect Ratio16:9
Display Viewing Area (H x V) : 596.736 x 335.664 mm
Color Space (DCI-P3) :90%
Display Surface : Non-Glare
Color Space (sRGB) :120%
Backlight Type : LED
Panel Type:VA
Panel Type : VA
Panel Backlight:LED
Viewing Angle (CR is more than or equal to 10, H/V) : 178o/ 178o
True Resolution:2560x1440
Curvature : 1500R
Display Viewing Area(HxV):596.736 x 335.664 mm
Pixel Pitch : 0.233mm
Display Surface:Non-Glare
Resolution : 2560x1440
Pixel Pitch:0.233mm
Color Space (sRGB) : 120%
Brightness (Typ.):250cd/m2
Color Space (DCI-P3) : 90%
Contrast Ratio:3000:1
Brightness (Typ.) : 250cd/m2
Viewing Angle (CR is more than or equal to 10):178o/ 178o
Contrast Ratio (Typ.) : 3000:1
Response Time:1ms MPRT
ASUS Smart Contrast Ratio (ASCR) : 10000000:1
Display Colors:16.7M
Display Colors : 16.7M
Flicker free:Yes
Response Time : 1ms MPRT
HDR (High Dynamic Range) Support:HDR10
Refresh Rate (Max) : 165Hz
HDR (High Dynamic Range) Support : HDR10
Refresh Rate(max):165Hz
Flicker-free : Yes
Video Feature
Trace Free Technology:Yes
Trace Free Technology : Yes
GamePlus:Yes
Low Blue Light:Yes
GameVisual : Yes
HDCP Support:Yes
Color Temp. Selection : Yes(4 modes)
Game Visual:Yes
VRR Technology:FreeSync Premium
Gamma adjustment : Yes (Support Gamma 1.8/2.2/2.4)
HDR Mode:Yes
GamePlus : Yes
HDCP : Yes
Extreme Low Motion Blur : Yes
VRR Technology : FreeSync Premium
GameFast Input technology : Yes
Shadow Boost : Yes
Low Blue Light : Yes
Multiple HDR Mode : Yes
Audio Feature
Speaker : Yes(2Wx2)
I/O Ports
DisplayPort 1.2x 1
DisplayPort 1.2 x 1
HDMI(v2.0)x 2
HDMI(v2.0) x 2
Audio Features
Speaker:Yes(2Wx2)
Signal Frequency
Digital Signal Frequency:DisplayPort: 30-185 KHz (H) / 48-165 Hz (V)
HDMI: 30-185 KHz (H) / 48-144 Hz (V)
Digital Signal Frequency : DisplayPort: 30-185 KHz (H) / 48-165 Hz (V)
HDMI: 30-185 KHz (H) / 48-144 Hz (V)
Analog Signal Frequency :24-82 KHz (H) / 50-75 Hz (V)
Analog Signal Frequency : 24-82 KHz (H) / 50-75 Hz (V)
Power Consumption
Power Consumption:<28W
Power Consumption : <28W
Power Saving Mode:<0.5W
Power Off Mode : <0.5W
Power Off Mode:<0.5W
Power Saving Mode : <0.5W
Voltage:100-240V, 50/60Hz
Voltage : 100-240V, 50/60Hz
Mechanical Design
Tilt:Yes (+20o - -5o)
Tilt : Yes (+20o - -5o)
Swivel:Yes (+16o - -16o)
Swivel : Yes (+16o - -16o)
VESA Wall Mounting:100x100mm
VESA Wall Mounting : 100x100mm
Kensington Lock:Yes
Kensington Lock : Yes
Accessories (vary by regions)
DisplayPort cable
Power cord
Quick start guide
Warranty Card
Compliance and Standards
TV Flicker-free
TV Low Blue Light
Item Dimension (L"x W"x H")
6 x 27 x 21
Weight
25.00 LB
Warranty Information
3 Year Warranty with ARR