Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Freedom SW3012 12V 3000W Inverter/Charger - 1-Year Warranty *Remanufactured
Powerful. Configurable. Versatile.
The Freedom SW series represents highly sophisticated and advanced inverter/ chargers available in 3000 W with 150 A charger and 2000 W with 100 A charger models.
The second-generation 3000-watt model has been completely redesigned to include many of the same great features found in its high-power counterpart. A key feature enhancement is 'Generator Support Mode' which enables the Freedom SW to supplement a generator when AC loads exceed the generator's capacity. The new generation models also feature improved AC transfer/AC input detection time, providing the ability to transfer AC loads to batteries in less than 10 milliseconds when the incoming grid or generator power is lost. Connected loads are almost unable to feel the power transition due to this quick transfer time. Both models are approved for UL458 with marine supplement, CSA, ABYC, and FCC, Class B requirements.
Parallel & Series Stacking
Parallel stacking enables the Freedom SW inverter/chargers to double the AC output in inverter mode. Series stacking enables the Freedom SW inverter/chargers to generate 120/240 V split phase output2.
2 AC source must be split phase, requires Stacking Cable (part# 808-9005)
Designed for a variety of mobile applications such as commercial, emergency, and recreational vehicles, marine vessels, construction, and military equipment.
Features:
- 1 year manufacturer warranty
- Pure sine wave output to operate sensitive electronics
- Advanced configuration options for customized applications
- Parallel and series stacking capability
- Built-in transfer switch automatically transfers between inverter power and incoming AC power
- Power factor corrected, multi-stage charger for fast, efficient charging
- Temperature-compensated charging for a variety of climate conditions
- The ignition lockout feature helps prevent unnecessary battery drain when the alternator is not providing power3
- Wide operating temperature range: -4°F to 140°F (-20°C to 60°C)
- Conformal coated circuit boards for humid environments
- Dual input / Dual output AC interface for 3000 W model
- Ability to charge batteries drained to extremely low voltage
- Compatible with the Xantrex Automatic Generator Start4 (Part# 809-0915)
Protection Features:
- Battery over-voltage and under-voltage protection
- Over-temperature shutdown
- Automatic overload protection
- Short-circuit protection
- Integrated, resettable AC breakers
3When used with the remote panel
4Sold separately
This product may not be returned to the original point of purchase. Please contact the manufacturer directly with any issues or concerns.Quick Specs:
Charger Input - Voltage = NONE | Charger Output - Amps = NONE | Charger Output Voltage = NONE | Charging Banks = NONE | Inverter Cont. Output Wattage = NONE | Inverter Input Voltage = NONE | Inverter Output Voltage = NONE | Outlet Qty = NONE