Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.2. Up to 16GB Unbuffered ECC SO-DIMM, DDR3-1333MHz, in 2 DIMM slots
3. Quad GbE LAN ports with SoC
4. IPMI with dedicated LAN
5. 2x SATA3 and 2x SATA2 ports
6. 1x PCI-E 2.0 x8 slot
7. 4x USB 3.0 (2 rear, 1 via header, 1 Type A), 2x USB 2.0 ports (rear)
8. 12V DC or ATX Power input
9. Operating Temperature: 0°C - 60°C
10. 7-Year product life
Form Factor
Mini-ITX
CPU
Intel AtomTM Processor C2358
CPU TDP 7W (2-Core)
FCBGA 1283
System-on-Chip
System Memory
Memory Capacity : 2x 204-pin DDR3 SO-DIMM slot, Supports up to 16GB DDR3 ECC Un-Buffered memory
Memory Type : 1333MHz ECC DDR3 SDRAM, 204-pin gold-plated DIMMs, Some 1600MHz memory can be used, but will operate at 1333MHz
DIMM Sizes : 8GB, 4GB, 2GB
Memory Voltage : 1.5 V, 1.35 V
On-Board Devices
SATA : SoC SATA3 (6Gbps), SATA2 (3Gbps)
Network Controllers : C2000 SoC I354 Quad GbE Controller (MACs), Virtual Machine Device Queues reduce I/O overhead, Supports 10BASE-T, 100BASE-TX, and 1000BASE-T, RJ45 output
IPMI : Support for Intelligent Platform Management Interface v.2.0, IPMI 2.0 with virtual media over LAN and KVM-over-LAN support, Aspeed AST 2400 BMC
USB 3.0 : Renesas uPD720201
Video : BMC integrated Aspeed AST2400
Input / Output
SATA : 2x SATA3 (6Gbps) ports, 2x SATA2 (3Gbps) ports
LAN : 4x RJ45 Gigabit Ethernet LAN ports, 1x RJ45 Dedicated IPMI LAN port
USB : 4x USB 3.0 ports (2 rear, 1 Type A, 1 via header), 2x USB 2.0 ports (2 rear)
Serial Port : 2x Fast UART 16550 Serial Port (1 rear, 1 via header)
DOM : 1x SATA DOM (Disk on Module) power connector
VGA : 1x VGA Port
Others : TPM 1.2 header
Chassis (Optimized for A1SRI-2358F )
1U Chassis : SC504-203B , SC505-203B
Mini-ITX Chassis : SC101i, SC101S
Important Chassis Notes : To support the new generation Intel Xeon processor-based motherboards, Revision M chassis is recommended. Please talk to your sales representative for details.
PCI-Express
1x PCI-E 2.0 x8 slot
BIOS Type
64Mb SPI Flash EEPROM with AMI UEFI BIOS
BIOS Features
Plug and Play (PnP)
DMI 2.3
ACPI 5.0
USB Keyboard support
SMBIOS 2.7.1
UEFI
Software
SuperDoctor 5
Watch Dog
NMI
Power Configurations
ACPI / ACPM Power Management
Main Switch Override Mechanism
Power-on mode for AC power recovery
Voltage
+12V, +3.3V, +5V, +5V standby, Chassis intrusion header, Supports system management utility, System level control, VBAT
FAN
Total of 3x 4-pin fan headers
3x fans with tachometer status monitoring
Status monitor for speed control
Status monitor for on/off control
Low noise fan speed control
Pulse Width Modulated (PWM) fan connectors
Temperature
Monitoring for CPU and chassis environment
CPU thermal trip support
LED
System Overheat LED
Other Features
Chassis intrusion detection
Chassis intrusion header
4-pin 12V DC power input or 24-pin ATX Power input
Operating Temperature
0oC to 60oC
Item Dimension (L inchxW inchxH inch)
N/A
Weight
3.00lb
Warranty Information
1 year