Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.PHANTOM 4 RTK
Visionary Intelligence. Elevated Accuracy.
Upgrade your next mapping mission with the Phantom 4 RTK – DJI's most compact and accurate low altitude mapping solution.
Next Generation Mapping
DJI has rethought its drone technology from the ground-up, revolutionizing its systems to achieve a new standard for drone accuracy – offering
Phantom 4 RTK customers centimeter-accurate data while requiring fewer ground control points.
Gather Accurate Data with TimeSync
To take full advantage of the Phantom 4 RTK’s positioning modules, the new TimeSync system was created to continually align the flight controller, camera and RTK module. Additionally, TimeSync ensures each photo uses the most accurate metadata and fixes the positioning data to the center of the CMOS – optimizing the results from photogrammetric methods and letting the image achieve centimeter-level positioning data.
D-RTK 2 Mobile Station
OPTIMIZED ACCURACY.
ULTIMATE RELIABILITY.
D-RTK 2 Mobile Station is DJI’s upgraded high-precision GNSS receiver that supports all major global satellite navigation systems, providing real-time differential corrections that generate centimeter-level positioning data for improved relative accuracy.
Centimeter-Level Positioning
D-RTK 2 Mobile Station fully supports GPS, GLONASS, Beidou, and GALILEO signals. Easy and quick to set up, the D-RTK 2 Mobile Station provides real-time differential data for drones to achieve centimeter-level positioning accuracy. The built-in high-gain antenna offers better signal reception from more satellites even when obstructions are present.
Durability You Can Trust
Terra Pro Overseas 1Y
PHANTOM 4 RTK
AIRCRAFT
Diagonal Distance
350 mm
Max Service Ceiling Above Sea Level
19685 ft (6000 m)
Max Ascent Speed
6 m/s (automatic flight), 5 m/s (manual control)
Max Descent Speed
3 m/s
Max Speed
31 mph (50 kph)(P-mode)
36 mph (58 kph)(A-mode)
Max Flight Time
Approx. 30 minutes
Operating Temperature Range
32o to 104oF (0o to 40oC)
Operating Frequency
2.400 GHz to 2.483 GHz (Europe, Japan, Korea)
5.725 GHz to 5.850 GHz (United States, China)
Transmission Power (EIRP)
2.4 GHz
CE (Europe) / MIC (Japan) / KCC (Korea) : < 20 dBm
5.8 GHz
SRRC(China) / FCC(United States)/NCC(Taiwan,China): < 26 dBm
Hover Accuracy Range
RTK enabled and functioning properly:
Vertical: +/-0.1 mHorizontal: +/-0.1 m
RTK disabled
Vertical: +/-0.1 m(with vision positioning )
+/-0.5 m(with GNSS positioning)
Horizontal: +/-0.3 m(with vision positioning)
+/-1.5 m(with GNSS positioning)
Image Position Offset
The position of the camera center is relative to the phase center of the onboard D-RTK antenna under the aircraft bodys axis: (36, 0, and 192 mm) already applied to the image coordinates in Exif data. The positive x, y, and z axes of the aircraft body point to the forward, rightward, and downward of the aircraft, respectively.
MAPPING FUNCTIONS
Mapping Accuracy
Mapping accuracy meets the requirements of the ASPRS Accuracy Standards for Digital Orthophotos Class
( The actual accuracy depends on surrounding lighting and patterns, aircraft altitude, mapping software used, and other factors when shooting.)
Ground Sample Distance(GSD)
(H/36.5) cm/pixel, H means the aircraft altitude relative to shooting scene (unit: m)
Data Acquisition Efficiency
Max operating area of approx. 1 km2 for a single flight(at an altitude of 182 m, i.e., GSD is approx. 5 cm/pixel, meeting the requirements of the ASPRS Accuracy Standards for Digital Orthophotos Class III
VISION SYSTEM
Velocity Range
is less than or equal to 31 mph(50 kph) at 6.6 ft(2 m) above ground with adequate lighting
Altitude Range
0-33 ft(0 - 10 m)
Operating Range
0-33 ft(0 - 10 m)
Obstacle Sensing Range
2-98 ft(0.7-30 m)
FOV
Forward/Rear: 60o (horizontal), +/-27o (vertical)
Downward: 70o (front and rear), 50o (left and right)
Measuring Frequency
Forward/Rear: 10 Hz
Downward: 20 Hz
Operating Environment
Surfaces with clear patterns and adequate lighting(> 15 lux)
CAMERA
Sensor
1" CMOS, Effective pixels: 20 M
Lens
FOV 84o, 8.8 mm / 24 mm(35 mm format equivalent: 24 mm), f/2.8 - f/11, auto focus at 1 m - infinity
ISO Range
Video: 100-3200(Auto)
100-6400(Manual)
Photo: 100-3200(Auto)
100-12800(Manual)
Mechanical Shutter Speed
8 - 1/2000 s
Electronic Shutter Speed
8 - 1/8000 s
Max Image Size
4864x3648(4: 3)
5472x3648(3: 2)
Video Recording Modes
H.264,4K: 3840x2160 30p
Photo Format
JPEG
Video Format
MOV
Supported File Systems
FAT32(is less than or equal to 32 GB)
exFAT(> 32 GB)
Supported SD Cards
MicroSD, Max Capacity: 128 GB. Class 10 or UHS-1 rating required Write speed is more than or equal to 15 MB/s
Operating Temperature Range
32o to 104oF (0o to 40oC)
INTELLIGENT FLIGHT BATTERY(PH4-5870MAH-15.2V)
Capacity
5870 mAh
Voltage
15.2 V
Battery Type
LiPo 4S
Energy
89.2 Wh
Net Weight
468 g
Charging Temperature Range
14o to 104o F(-10o to 40oC)
Max charging Power
160 W
INTELLIGENT BATTERY CHARING HUB(WCH2)
Input Voltage
17.3 - 26.2 V
Output Voltage and Current
8.7 V, 6 A, 5 V, 2 A
Operating Temperature
41o to 104o F(5o to 40oC)
GNSS
Single-Frequency, High-Sensitivity GNSS Module
GPS+BeiDou+Galileo(Asia)
GPS+GLONASS+Galileo(other regions)
Multi-Frequency Multi-System High-Precision RTK GNSS
Frequency Used:
GPS: L1/L2
GLONASS: L1/L2
BeiDou: B1/B2
Galileo: E1/E5a
First-Fixed Time: < 50 s
Positioning Accuracy: Vertical 1.5 cm + 1 ppm(RMS),
Horizontal 1 cm + 1 ppm(RMS)
1 ppm means the error has a 1mm increase for every 1 km of movement from the aircraft.
GIMBAL
Stabilization
3-axis (tilt, roll, yaw)
Pitch
-90o to +30o
Max Controllable Angular Speed
90o/s
Angular Vibration Range
+/-0.02o
INFRARED
Obstacle Sensing Range
0.6-23 ft(0.2 - 7 m)
FOV
70o(Horizontal)
+/-10o(Vertical)
Measuring Frequency
10 Hz
Operating Environment
Surface with diffuse reflection material, and reflectivity> 8%(such as wall,trees, humans, etc.)