Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The AS5812-54X hardware provides the high availability features required for data center operation, including; redundant, hot-swappable AC or -48 VDC PSUs or 12 VDC power input; fan with 4+1 redundant fan modules; and port-to-power or power-to-port airflow options. The AS5812-54X is an ideal Top-of-Rack switch for virtualized data centers, with its support of VXLAN and NVGRE tunneling functions in hardware.
Ports
Switch Ports:
- 48 x SFP+ each supporting 10GbE or 1GbE
- 6 x QSFP each supporting 40GbE or 4 x 10GbE
Management Ports on Front Panel:
- 1 x RJ-45 serial console
- 1 x RJ-45 100/1000BASE-T management
- 1 x USB Type A storage port
Key Components
Switch Silicon: Broadcom BCM56864 Trident II+ 720Gbps
CPU Modules:
- Intel Atom C2538 quad-core 2.4GHz x86 processor
- 8 GB SO-DIMM DDR3 RAM with ECC
- 16 MB SPI
- 8 GB NAND flash
Performance
Wire Speed Forwarding: L2 and L3
Switching Capacity: 1.44 Tbps
Forwarding Rate: 1 Bpps
Jumbo frames support up to 9216 Bytes
Packet Buffer Size: 16 MB integrated packet buffer
Latency (RFC2544): 720 ns (L2/L3, cut-through mode, full line rate)
Subject to NOS: MAC Address: 32 K min./288 K max.
VLAN IDs: 4 K
Support 4 K ECMP group
IPv4: 16 K min./112 K max. host entries 16 K LPM entries with TCAM-only mode
IPv6: 8 K min./56 K max. host entries IPv6/648K TCAM-only mode
Supported Optics and Cables
SFP+ Ports:
- 10GBASE-CR DAC: up to 5 m passive up to 10 m active
- 10GBASE-SRL/SR: up to 100/300 m over OM3 MMF
- 10GBASE-LR: Up to 10km over SMF 10GBASE-
- 1000BASE-SX, 1000BASE-LX, 100/1000BASE-T
QSFP Ports:
- 40GBASE-CR4 DAC 0.5 m to 7 m Passive and Active
- 40GBASE-CR4 DAC to 4 x SFP+
- 40GBASE-SR4: Up to 100 m over OM3 MMF, 150 m over
- OM4 MMF
- 40GBASE-LR4: Up to 10km over SMF
LEDs
10G SFP+ Port LEDs: Link Speed, Link Status, Activity
40G QSFP Port LEDs: Link Status, Activity for 40G status
40G QSFP Breakout LEDs: set of 24 LEDs, 4 per QSFP port, show
Link, Status, Activity 10G links with 4 x 10G breakout
Ethernet Management Port LED: Link Status, Activity
Console Port LED: Link Status
System LEDs: PSU1, PSU2, Diagnostic, Fans, Locator
Software
Switch is loaded with Open Network Install Environment (ONIE)
software installer
Compatible with the following NOS options:
- Open Network Linux, the open-source, OCP reference NOS
- OcNOS r1.2 and later version form IP Infusion
- Switch Light OS from Big Switch Networks, and Big Cloud Fabric applications
Power
PSUs: 2 redundant, load-sharing, hot-swappable AC or -48 VDC
Input Voltage: 90 to 264 VAC at 50-60 Hz. -48 to -72 VDC.
Input Current: Max 6 A at100/120VAC, 3 A at 200/240VAC, 10 A -72 VDC
PSU Efficiency: Up to 93% for AC PSUs
Power input option: 12 VDC
Max Power: 282 W, without pluggable optics
Environment
Fans: hot-swappable 4+1 redundant fans
Operating Temperature: 0 C to 40 C (32 F to 104 F)
Storage Temperature: -40 C to 70 C (-40 F to 158 F)
Operating Humidity: 5% to 95% non-condensing
Regulatory
EMI
CE Mark (EN55022 Class A)
FCC Part 15 Class A
VCCI
Safety
CB, EN 60950
UL/CUL
Environmental:
- Temperature: IEC 68-2-14
- Drop: ISTA 2A
- Vibration: IEC 68-2-36, IEC 68-2-6
- Shock: IEC 68-2-29
- Acoustic Noise Level: Target at under 60dB in 40 C
RoHS- 6 Compliant
- Country of Origin: Taiwan (TAA Compliant)
Item Dimension (L"xW"xH")
18 x 19 x 2
Weight
23.00 lb
Warranty Information
3 Years