Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.RMK-10 System Remote Control - Portrait & Landscape Keypad
Raymarine's RMK-10 Remote Keypad is an ultra-compact wired keypad accessory that provides full control of aSeries, cSeries, eSeries, eS Series and gS Series Multifunction Displays (MFDs) from any mounting location.
The fully backlit RMK-10 includes dedicated keys for home, menu, zoom in/out, window control, waypoint management, power/brightness, as well as Evolution autopilot control.
RMK-10 also features the same multifunction rotary controller with the integrated cursor pad found on eS Series multifunction displays
The RMK-10 can be surface-mounted or flush-mounted, and is available with key mats for horizontal or vertical installation. This gives you the flexibility to install the RMK-10 just about anywhere.
RMK-10 Mounting Options
The RMK-10 is the perfect solution for controlling MFD’s mounted beyond arm’s reach, or in overhead electronics boxes. Instead of reaching for the MFD, the RMK-10 brings the system’s controls to you.
For the ultimate in convenience, mount the RMK-10 in the arm of your favorite helm chair. Now it’s easy to sit back, relax and enjoy the ride on autopilot, while still being able to interact with your navigation system.
RMK-10 is also great for bringing remote system control to secondary monitors and onboard LCD TV sets connected to the VGA or HDMI output of select e-Series, eS-Series and gS-Series displays. Now you can see and control your Raymarine navigation system from a below-deck navigation table, salon or stateroom.
Networking & Control
Utilizing Raymarine’s RayNet high speed networking, the RMK-10 can be setup to control a single multifunction display, or multiple displays mounted at the same location. When controlling multiple displays on the same helm, the RMK-10 provides seamless control across all of the displays.
When used with aSeries or gS Series Multitouch displays, the RMK-10 brings full HybridTouch™ control capability to these products. The RMK-10 integrates seamlessly with the LightHouse II user interface and allows the navigation system to be operated solely by touch, by keypad, or any variation between.
Quick Specs:
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