Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• 10G Lightning-Fast Connections: 8× 10 Gbps SFP+ Ports enable high-bandwidth connectivity and non-blocking 160 Gbps switching capacity.
• Integrated into Omada SDN: Zero-Touch Provisioning (ZTP)*, Centralized Cloud Management, and Intelligent Monitoring.
• Centralized Management: Easy and convenient management with cloud access and Omada app.
• Static Routing: Route internal traffic for the efficient use of network resources.
• Robust Security Strategies: Keep your data safe with systems including IP-MAC-Port Binding, ACL, Port Security, DoS Defend, Storm control, DHCP Snooping, 802.1X, and Radius Authentication.
• Voice and Video Application Optimization: L2/L3/L4 QoS and IGMP snooping.
• Standalone Management: Web, CLI (Console Port, Telnet, SSH), SNMP, RMON, and Dual Image bring powerful management capabilities
Full Fiber Switch with Lightning-Fast 10G
Build and expand your lightning-fast network with TP-Link TL-SX3008F—a fully managed switch with full 8-port 10G fiber ports and 160 Gbps switching capacity. Ideal for small, medium, and large business networks, it meets and surpasses the needs for high-speed, reliable, and safe enterprise networks.
Seamless Integration to Omada Cloud SDN
Omada’s Software Defined Networking (SDN) platform integrates network devices, including access points, switches, and routers, providing 100% centralized cloud management. Omada creates a highly scalable network—all controlled from a single interface. Seamless wireless and wired connections are provided, ideal for use in hospitality, education, retail, offices, and more.
HARDWARE FEATURES
Interface
8x 10GE SFP+ Slots
1x RJ45 Console Port
1x Micro-USB Console Port
Fan Quantity
Fanless
Power Supply
100-240 V AC 50/60 Hz
Mounting
Rack Mountable
Max Power Consumption
15.46 W (220 V / 50 Hz)
Max Heat Dissipation
52.75 BTU/hr (220 V / 50 Hz)
PERFORMANCE
Switching Capacity
160 Gbps
Packet Forwarding Rate
119.04 Mpps
MAC Address Table
32 K
Jumbo Frame
9 KB
SOFTWARE FEATURES
Quality of Service
8 priority queues
802.1p CoS/DSCP priority
Queue scheduling
- SP (Strict Priority)
- WRR (Weighted Round Robin)
- SP+WRR
Bandwidth Control
- Port/Flow based Rating Limiting
Smoother Performance
Action for Flows
- Mirror (to supported interface)
- Redirect (to supported interface)
- Rate Limit
- QoS Remark
L2 and L2+ Features
Link Aggregation
- static link aggregation
- 802.3ad LACP
- Up to 8 aggregation groups, containing 8 ports per group
Spanning Tree Protocol
- 802.1d STP
- 802.1w RSTP
- 802.1s MSTP
- STP Security: TC Protect, BPDU Filter, Root Protect
Loopback Detection
- Port based
- VLAN based
Flow Control
- 802.3x Flow Control
- HOL Blocking Prevention
Mirroring
- Port Mirroring
- CPU Mirroring
- One-to-One
- Many-to-One
- Tx/Rx/Both
L2 Multicast
IGMP Snooping
- IGMP v1/v2/v3 Snooping
- Fast Leave
- IGMP Snooping Querier
- IGMP Authentication
IGMP Authentication
MLD Snooping
- MLD v1/v2 Snooping
- Fast Leave
- MLD Snooping Querier
- Static Group Config
- Limited IP Multicast
MVR
Multicast Filtering: 256 profiles and 16 entries per profile
VLAN VLAN Group
- Max 4K VLAN Groups
802.1Q Tagged VLAN
MAC VLAN: 7 Entries
Protocol VLAN: Protocol Template 16, Protocol VLAN 16
Private VLAN
GVRP
VLAN
VPN (QinQ)
- Port-Based QinQ
- Selective QinQ
Voice VLAN
Access Control List
Time-based ACL
MAC ACL
- Source MAC
- Destination MAC
- VLAN ID
- User Priority
- Ether Type
IP ACL
-Source IP
- Destination IP
- Fragment
- IP Protocol
- TCP Flag
- TCP/UDP Port
- DSCP/IP TOS
- User Priority
Combined ACL
Packet Content ACL
IPv6 ACL
Policy
- Mirroring
- Redirect
- Rate Limit
- QoS Remark
ACL apply to Port/VLAN
Security
IP-MAC-Port Binding
- 512 Entries
- DHCP Snooping
- ARP Inspection
- IPv4 Source Guard: 100 Entries
IPv6-MAC-Port Binding
- 512 Entries
- DHCPv6 Snooping
- ND Detection
- IPv6 Source Guard: 100 Entries
DoS Defend
Static/Dynamic Port Security
- Up to 64 MAC addresses per port
Broadcast/Multicast/Unicast Storm Control
- kbps/ratio control mode
802.1X
- Port base authentication
- Mac base authentication
- VLAN Assignment
- MAB
- Guest VLAN
- Support Radius authentication andaccountability
AAA (including TACACS+)
Port Isolation
Secure web management through HTTPS with SSLv3/TLS 1.2
Secure Command Line Interface (CLI) management with SSHv1/SSHv2
IP/Port/MAC based access control
IPv6
IPv6 Dual IPv4/IPv6
Multicast Listener Discovery (MLD) Snooping
IPv6 ACL
IPv6 Interface
Static IPv6 Routing
IPv6 neighbor discovery (ND)
Path maximum transmission unit (MTU) discovery
Internet Control Message Protocol (ICMP) version 6
TCPv6/UDPv6
IPv6 applications
- DHCPv6 Client
- Ping6
- Tracert6
- Telnet (v6)
- IPv6 SNMP
- IPv6 SSH
- IPv6 SSL
- Http/Https
- IPv6 TFTP
L3 Features
16 IPv4/IPv6 Interfaces
Static Routing
- 48 static routes
Static ARP
- 128 Static Entries
Proxy ARP
Gratuitous ARP
DHCP Server
DHCP Relay
- DHCP Interface Relay
- DHCP VLAN Relay
DHCP L2 Relay
Management
Web-based GUI
Command Line Interface (CLI) through the console port, telnet
SNMP v1/v2c/v3
- Trap/Inform
- RMON (1,2,3,9 groups)
SDM Template
DHCP/BOOTP Client
802.1ab LLDP/LLDP-MED
DHCP AutoInstall
Dual Image, Dual Configuration
CPU Monitoring
Cable Diagnostics
EEE
Password Recovery
SNTP
System Log
Advanced Features
Support Omada Hardware Controller (OC200/OC300), Software Controller, Cloud-Based Controller
Automatic Device Discovery
Batch Configuration
Batch Firmware Upgrading
Intelligent Network Monitoring
Abnormal Event Warnings
Unified Configuration
Reboot Schedule
ZTP (Zero-Touch Provisioning)