Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Whisper Quiet Workstation
1. Dual socket P (LGA 3647) supports Intel® Xeon® Scalable Processors, Dual UPI up to 10.4GT/s
2. Up to 2TB ECC 3DS LRDIMM, up to DDR4-2666MHz; 16 DIMM slots
3. 4 PCI-E 3.0 x16, 2 PCI-E 3.0 x8 slots
4. 2x 1GbE LAN ports
5. 7.1 HD Audio
6. 4 Internal fixed 3.5" drive bays, 2 5.25" peripheral drive bays
7. 1 M.2 slot, 2 NVMe support with optional cables
8. 1200W High-efficiency Power Supply Platinum Level Certified
Processor/Cache
CPU:
- Dual Socket P (LGA 3647)
- Intel Xeon Scalable Processors, Dual UPI up to 10.4GT/s
- Support CPU TDP 70-205W
System Memory
Memory Capacity:
- 16 DIMM slots
- Up to 2TB ECC 3DS LRDIMM, 512GB ECC RDIMM, DDR4 up to 2666MHz
Memory Type: 2666/2400/2133MHz ECC DDR4 SDRAM
On-Board Devices
Chipset: Intel C621 chipset
SATA: SATA3 (6Gbps) RAID 0, 1, 5, 10
Network Controllers: Dual LAN with GbE from C621
IPMI: ASPEED AST2500
Audio: RealTek ALC888 7.1 High Definition Audio with S/PDIF header
Input / Output
SATA: 10 SATA3 (6Gbps) ports
NVMe: 2 NVMe support with optional cables
LAN: 2 RJ45 Gigabit Ethernet LAN ports
USB:
- 6 USB 3.0 ports (4 rear, 2 front)
- 2 USB 3.1 ports (rear)
Audio: 7.1 HD Audio with optical S/PDIF
Video: 1 VGA port
Serial Port / Header: 1 COM port (header)
DOM: 2 SuperDOM (Disk on Module) ports
TPM: 1 TPM 2.0 Header
System BIOS
BIOS Type: UEFI 128M
Management
Software:
- Intel Node Manager
- IPMI 2.0
- SSM, SPM, SUM
- SuperDoctor 5
- Watchdog
PC Health Monitoring
CPU:
- Monitors for CPU Cores, Chipset Voltages, Memory.
- 4+1 Phase-switching voltage regulator
FAN:
- Fans with tachometer monitoring
- Status monitor for speed control
- Pulse Width Modulated (PWM) fan connectors
Temperature:
- Monitoring for CPU and chassis environment
- Thermal Control for fan connectors
Form Factor
Mid-Tower
Available Colors
Black
Front Panel
Buttons: Power On/Off button
LEDs:
- Power LED
- Hard drive activity LED
- Network activity LED
- System Overheat LED
Ports:
- 2 front USB 3.0 Ports
- 2 front HD/AC97 Audio Ports
Expansion Slots
PCI-Express:
- 4 PCI-E 3.0 x16 slots
- 2 PCI-E 3.0 x8 slots
M.2:
- Interface: PCIe 3.0 x4
- Form Factor: M-Key 2260, 2280, 22110
Drive Bays
Internal:
- 4 Fixed 3.5" drive bays (90 rotatable drive cage)
- Enterprise SATA HDD only recommended
Peripheral Bay:
- 2x 5.25" standard drive bays
- 4x 2.5" fixed drive bays (optional)
System Cooling
Fans:
- 1x 12cm rear exhaust fan
- 1x 12cm front cooling fan
- Optimized cooling technology for Whisper-Quiet Operation
Power Supply
1200W high-efficiency power supply w/ PMBus
AC Input:
- 1000W: 100-114.9 V, 50-60 Hz, 12 Amp
- 1200W: 114.9-240 V, 50-60 Hz, 12-8 Amp
DC Output: +3.3V / +5V / +12V / -12V / +5VSB
1000W max: 20A / 20A / 99A / 0.3A / 3A
1200W max: 20A / 20A / 99A / 0.3A / 3A
(Note: Max. continuous combined load on +3.3V and +5V output shall not exceed 120W.)
RoHS
RoHS Compliant
Certification
Platinum Certified
Environmental Spec.
Operating Temperature: 0oC to 40oC (32oF to 104oF)
Non-operating Temperature: -40oC to 70oC (-40oF to 158oF)
Operating Relative Humidity: 8% to 90% (non-condensing)
Non-operating Relative Humidity: 5% to 95% (non-condensing)
Item Dimension (L inchxW inchxH inch)
38 x 13 x 27
Weight
40.00 lb
Warranty Information
1 Year