Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.RS1619xs+ is a high-performance and scalable 1U rackmount NAS designed with upgradable memory and M.2 SSD cache configuration to meet the needs of modern businesses that require a flexible, reliable, and efficient storage solution.
Variable options to boost system computing performance
Equipped with a PCIe 3.0 slot, RS1619xs+ supports installing a 10GbE/25GbE NIC for fast data transmission. Built-in M.2 2280 SSD cache slots further benefit IO-intensive tasks, such as virtualization or mail server deployment.
Complete iSCSI and virtualization solutions
Synology iSCSI storage supports most virtualization solutions including VMware vSphere, Microsoft Hyper-V, Citrix Xen Server, and OpenStack Cinder, to enhance work efficiency. Create and manage virtual machines running multiple operating systems such as Windows, Linux, and DSM using Virtual Machine Manager.
Next-generation file system for better data protection
The Btrfs file system introduces advanced storage technologies and optimized snapshots to prevent data corruption and reduce maintenance overhead. While ensuring high-level data integrity, it also offers flexible, efficient data protection and recovery tools.
Ultimate Backup Solution
RS1619xs+ integrates various backup applications to safeguard your important data on any device with an intuitive user interface and durable storage technologies.
Digital asset protection
Powered by Synology DiskStation Manager (DSM), Synology NAS offers advanced security measures to protect against sudden data loss and potential security holes.
Hardware Specifications
CPU
CPU Model
Intel Xeon D-1527
CPU Architecture
64-bit
CPU Frequency
Quad Core 2.2 (base) / 2.7 (turbo) GHz
Hardware Encryption Engine (AES-NI)
Yes
Memory
System Memory
8 GB DDR4 ECC UDIMM
Memory Module Pre-installed
8GB (1 x 8GB)
Total Memory Slots
4
Memory Expandable up to
64 GB (16 GB x 4)
Storage
Drive Bays
4
Maximum Drive Bays with Expansion Unit
16
M.2 Drive Slots
2 (NVMe and SATA)
Compatible Drive Type
3.5" SATA HDD
2.5" SATA HDD
2.5" SATA SSD
M.2 2280 NVMe and SATA SSD
Maximum Internal Raw Capacity
56 TB (14 TB drive x 4) (Capacity may vary by RAID types)
Maximum Raw Capacity with Expansion Units
224 TB (56 TB + 14 TB drive x 12) (Capacity may vary by RAID types)
Maximum Single Volume Size
200 TB (32GB RAM required, for RAID 5 or RAID 6 groups only)
108 TB
Hot Swappable Drive
Yes
Notes
"Compatible drive type" indicates the drives that have been tested to be compatible with Synology products. This term does not indicate the maximum connection speed of each drive bay.
The maximum raw capacity is not limited by the maximum single volume size. Synology NAS models may utilize capacities over the maximum single volume size as long as each volume created is below the limit.
Expansion of the internal volume is only supported if the combined single volume size does not exceed the maximum limit of 108TB or 200TB if upgraded to 32GB RAM or more.
External Ports
RJ-45 1GbE LAN Port
4 (with Link Aggregation / Failover support)
USB 3.0 Port
2
Expansion Port
1
PCIe
PCIe Expansion
1 x Gen3 x8 slot (x8 link)
Add-in-card support
PCIe Network Interface Card
File System
Internal Drives
Btrfs
EXT4
External Drives
Btrfs
EXT4
EXT3
FAT
NTFS
HFS+
exFAT
Notes
exFAT Access is purchased separately in Package Center.
Others
System Fan
40 mm x 40 mm x 2 pcs
Fan Speed Mode
Full-Speed Mode
Cool Mode
Quiet Mode
Easy Replacement System Fan
Yes
Power Recovery
Yes
Noise Level
39.3 dB(A)
Scheduled Power On/Off
Yes
Wake on LAN/WAN
Yes
Power Supply Unit / Adapter
2 X 150W
AC Input Power Voltage
100V to 240V AC
Power Frequency
50/60 Hz, Single Phase
Power Consumption
68.68 W (Access)
34.78 W (HDD Hibernation)
British Thermal Unit
234.35 BTU/hr (Access)
118.67 BTU/hr (HDD Hibernation)
Redundant Power Supply (for xs+ and RP model)
Yes
Environment Temperature
Operating Temperature
5oC to 35oC (40oF to 95oF)
Storage Temperature
-20oC to 60oC (-5oF to 140oF)
Relative Humidity
5% to 95% RH
Certification
EAC
VCCI
CCC
RCM
KC
FCC
CE
BSMI
Notes
Power consumption is measured when fully loaded with Western Digital 1TB WD10EFRX hard drive(s).
Noise Level Testing Environment: Fully loaded with Seagate 2TB ST2000VN000 hard drive(s) in idle, Two G.R.A.S. Type 40AE microphones, each set up at 1 meter away from the Synology NAS front and rear Background noise: 16.49-17.51 dB(A), Temperature: 24.25-25.75oC, Humidity: 58.2-61.8%
DSM Specifications
Storage Management
Maximum Internal Volume Number
1,024
Maximum iSCSI Target Number
256
Maximum iSCSI LUN
512
iSCSI LUN Clone/Snapshot, Windows ODX
Yes
SSD Read/Write Cache
Yes
SSD TRIM
Yes
RAID Group
Yes
Supported RAID Type
RAID F1
Basic
JBOD
RAID 0
RAID 1
RAID 5
RAID 6
RAID 10
RAID Migration
Basic to RAID 1
Basic to RAID 5
RAID 1 to RAID 5
RAID 5 to RAID 6
Volume Expansion with Larger HDDs
RAID F1
RAID 1
RAID 5
RAID 6
Volume Expansion by Adding a HDD
RAID F1
RAID 5
RAID 6
JBOD
Global Hot Spare Supported RAID Type
RAID F1
RAID 1
RAID 5
RAID 6
RAID 10
File Services
File Protocol
CIFS/AFP/NFS/FTP/WebDAV
Maximum Concurrent CIFS/AFP/FTP Connections
2,000
Maximum Concurrent CIFS/AFP/FTP Connections (with RAM expansion)
10,000
Windows Access Control List (ACL) Integration
Yes
NFS Kerberos Authentication
Yes
Account and Shared Folder
Maximum Local User Accounts
16,000
Maximum Local Groups
512
Maximum Shared Folder
512
Maximum Shared Folder Sync Tasks
32
High Availability Manager
Yes
Log Center
Yes
Syslog Events per Second
3,000
Virtualization
VMware vSphere 6 with VAAI
Yes
Windows Server 2016
Yes
Citrix Ready
Yes
OpenStack
Yes
Add-on Packages
Antivirus by McAfee (Trial)
Yes
Central Management System
Yes
Chat
Yes
Maximum Users
4,000
Notes
The number of concurrent HTTP connections for Chat was configured to the maximum.
CPU and RAM usage were both under 80% when the number of maximum users was reached.
For tested models with expandable memory, the maximum amount of RAM was installed.
Cloud Station Server
Yes
Maximum Number of Concurrently Connected Devices
2,000
Maximum Number of Concurrently Connected Devices (with RAM expansion)
10,000
Notes
The maximum number of concurrently connected devices refers to the maximum number of devices that can remain connected at the same time.
The maximum number of hosted files refers to the maximum number of files that can be indexed and hosted by the Cloud Station Server service. RAM expansion was not used during testing.
Non-encrypted shared folders were used during the aforementioned testing.
Document Viewer
Yes
Download Station
Yes
Maximum Concurrent Download Tasks
80
exFAT Access (optional)
Yes
MailPlus / MailPlus Server
Yes
Free Email Accounts
5
Maximum number of concurrent users
Up to 450
Maximum Server Performance
3,363,000 emails per day, approx. 102.6 GB
Notes
The CPU and RAM usage were both under 80% when testing the maximum number of concurrent users.
For tested models with expandable memory, the maximum amount of RAM was installed.
Read-write SSD cache was enabled in 5-bay (and above) NAS models with 2 SSDs units installed.
The performance of the mail system will slightly decrease in high-availability mode due to data synchronization between the two servers.
Functions that were enabled in all of the tests above: anti-spam, anti-virus, DNSBL, greylist, content scan, full-text search (English only).
Media Server
Yes
DLNA Compliance
Yes
Moments
Yes
Facial recognition
Yes
Subject recognition
Yes
PetaSpace
Yes
Snapshot Replication
Yes
Maximum Snapshots per Shared Folder
1024
Maximum of system snapshots
65536
Surveillance Station
Yes
Maximum IP cam
75 (including 2 Free License)
Total FPS (H.264)
2250 FPS at 720p (1280 x 720)
1050 FPS at 1080p (1920 x 1080)
600 FPS at 3M (2048 x 1536)
500 FPS at 5M (2591 x 1944)
500 FPS at 4K (3840 x 2160)
Total FPS (H.265)
2250 FPS at 720p (1280 x 720)
2250 FPS at 1080p (1920 x 1080)
2250 FPS at 3M (2048 x 1536)
1875 FPS at 5M (2591 x 1944)
975 FPS at 4K (3840 x 2160)
Total FPS (MJPEG)
900 FPS at 720p (1280 x 720)
450 FPS at 1080p (1920 x 1080)
280 FPS at 3M (2048 x 1536)
200 FPS at 5M (2591 x 1944)
Notes
Surveillance Station throughput is tested with Axis network camera, using continuous recording with live view from Surveillance Station and motion detection by camera. Live view and recording are sharing the same stream from the camera.
Synology Drive
Yes
Recommended Number of Hosted Files
3,000,000 (applies to files indexed or hosted by Synology Drive. For file access through other standard protocols, refer to the File Services section above)
Recommended Number of Concurrent Connections for PC Clients
1,800 (the number of connections that can be maintained when the recommended number of hosted files was reached)
Notes
For tested models with expandable memory, the maximum amount of RAM was installed.
Exceeding the limits above may result in longer response time in file operations.
Btrfs file system and non-encrypted shared folders were used during the aforementioned testing.
Synology Office
Yes
Maximum Users
2,900
Notes
Multiple files were opened for testing and each file was edited by 30 users simultaneously.
CPU and RAM usage were both under 80% when the number of maximum users was reached.
For tested models with expandable memory, the maximum amount of RAM was installed.
Client performance may affect maximum simultaneous editing users. Client PCs used for testing: Intel Core i3-3220 / 8GB RAM
Video Station
Yes
Video Transcoding
Group 1 - Type 1
Maximum Transcoding Channel Number
1 channel, 30 FPS at 1080p(1920x1080), H.264 (AVC)/MPEG-4 Part 2 (XVID, DIVX5)/MPEG-2/VC-1
Virtual Machine Manager
Yes
Recommended Virtual Machine Instances
8
Recommended Virtual DSM Number
8 (including 1 Free License)
Notes
Virtual Machine Manager is not supported on hosts running Synology High Availability.
The specifications vary depending on system configuration and memory size.
VPN Server
Yes
Maximum Connections
40
Environment and Packaging
Environment
RoHS Compliant
Packaging Content
Main Unit X 1
Accessory Pack X 1
AC Power Cord X 2
Quick Installation Guide X 1
Optional Accessories
Surveillance Device License Pack
RAMEC2133DDR4-8G DDR4 ECC UDIMM
RAMEC2133DDR4-16G DDR4 ECC UDIMM
Expansion Unit: RX1217/RX1217RP X 1
VS360HD
VS960HD
Synology RKS1317 - Rail Kit Sliding
Synology RKM114 - Rail Kit Mounted
Synology Ethernet Adapter E10G18-T1
Synology Ethernet Adapter E10G18-T2
Synology Ethernet Adapter E10G17-F2
Item Dimension (L"xW"xH")
25 x 23 x 9
Weight
38.00 LB
Warranty Information
5 Years