Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Beauty at Your Fingertips
10-Point Multi-touch - An Incredibly Intuitive Touch Experience
The ASUS VT229H touchscreen monitor combines 10-point multi-touch capability with superb image quality, flexible connectivity, durability and great ergonomics.
The precise and accurate multi-touch display featuring 7H hardness - allowing up to 10 simultaneous touches - is optimized for use with Windows 10, allowing you to work smarter and more efficiently, as well as perfect for public usage with protection and durability.
VT229H has passed the tests and been confirmed that it has best compatibility and reliability with Windows10 operating system. Ensuring home and business users of Microsoft’s new operating system can benefit from ASUS Touch Monitor.
Simply tap, drag, pinch, zoom or spin with your fingers for an amazingly natural and effortless touch experience. All Windows 10 touch gestures can be used on the ASUS VT229H.
Stunningly Vivid Display
The ASUS VT229H has a 21.5-inch widescreen (16:9) display that delivers outstanding image quality thanks to Full HD 1920x1080 resolution and 178° IPS wide-viewing-angle panel. With a fast 5ms response time, you’ll get pin-sharp images for any kind of content. And you can also choose your preferred aspect ratio for scaling non-widescreen images - either 16:9 or 4:3 - via the ASUS Aspect ratio control.
Display
Panel Size: Wide Screen 21.5"(54.6cm) 16:9
Panel Type : IPS
True Resolution : 1920x1080
Display Viewing Area(HxV) : 476.64 x 268.11 mm
Full HD 1080P : Yes
Display SurfaceGlare, 7H Hardness
Pixel Pitch : 0.2482 mm
Brightness(Max) : 250 cd/m2
Contrast Ratio (Max) : 1000:1
ASUS Smart Contrast Ratio (ASCR) : 100000000:1
Viewing Angle (CR more than or equal 10) : 178o(H)/178o(V)
Response Time : 5ms (Gray to Gray)
Display Colors : 16.7M
Flicker free
Touch Screen : Yes, Capacitive 10-point multi-touch
Touch Glass Thickness: 1.1 mm
Video Feature
Trace Free Technology : Yes
SPLENDID Video Preset Modes : 8 Modes (sRGB Mode/Scenery Mode/Theater Mode/Standard Mode/Night View Mode/Game Mode/Reading Mode/Darkroom Mode)
Skin-Tone Selection : 3 Modes
Color Temperature Selection : 4 Modes
QuickFit (modes) : Yes (Alignment Grid/Photo Modes)
Low Blue Light : Yes
HDCP support : Yes
VividPixel : Yes
Audio Features
Stereo Speakers : 1.5W x 2 Stereo RMS
I/O Ports
Signal Input : HDMI, D-Sub
PC Audio Input : 3.5mm Mini-Jack
USB Port(s) : 2.0x1
Signal Frequency
Analog Signal Frequency : 30-83 KHz(H)/ 50-75 Hz(V)
Digital Signal Frequency : 30-83 KHz (H) /50-75 Hz(V)
Power Consumption
Power On : <21.9W
Power Saving/Off : <0.5W
100-240V, 50/60Hz
Mechanical Design
Chassis Colors : Black
Tilt : +20o - -5o
VESA Wall Mounting : 100x100mm
Security
Kensington lock
Accessories
VGA cable(Optional)
Audio cable
Power cord
USB cable
Quick start guide
HDMI cable (Optional)
Warranty Card
Compliance and Standards
Energy Star, BSMI, CB, CCC, CE, CEL level , ErP, FCC, ISO-9241-307, J-MOSS, KCC, PSE, RoHS, UL/cUL, VCCI, WEEE, WHQL (Windows 10, Windows 8.1, Windows 7), MEPS, RCM, TUV Flicker-free , KC , eStandby, TUV Low Blue Light
Item Dimension (L"xW"xH")
22 x 17 x 6
Weight
17 lbs
Warranty Information
3 Year