Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Supports 11th and 10th Gen Intel® Core™ Series Processors
Dual Channel Non-ECC Unbuffered DDR4, 4 DIMMs
Direct 12+1 Phases Digital VRM Solution with 50A DrMOS
Shielded Memory Routing for Better Memory Overclocking
Enlarged VRM Heatsink with Air-Flow Grooving to Increased Surface Contact
Fast 2.5GbE LAN with Bandwidth Management
Triple Ultra-Fast NVMe PCIe 4.0*/3.0 x4 M.2 with Thermal Guard
USB 3.2 Gen2 and Front USB Type-C® for Fast and Versatile Connections
Pre-installed IO Shield for Easy and Quick Installation
RGB FUSION 2.0 with Multi-Zone Addressable LED Light Show Design, Support Addressable LED & RGB LED Strips
Smart Fan 6 Features Multiple Temperature Sensors , Hybrid Fan Headers with FAN STOP
Q-Flash Plus Update BIOS without Installing the CPU, Memory and Graphics Card
CPU
LGA1200 package:
11th Generation Intel Core i9 processors / Intel Core i7 processors / Intel Core i5 processors
10th Generation Intel Core i9 processors / Intel Core i7 processors / Intel Core i5 processors / Intel Core i3 processors/ Intel Pentium processors / Intel Celeron processors
Limited to processors with 4 MB Intel Smart Cache, Intel Celeron G5xx5 family.
L3 cache varies with CPU
(Please refer to "CPU Support List" for more information.)
Chipset
Intel Z590 Express Chipset
Memory
11th Generation Intel Core i9/i7/i5 processors:
Support for DDR4 5333(O.C.)/ DDR4 5133(O.C.)/DDR4 5000(O.C.)/4933(O.C.)/4800(O.C.)/ 4700(O.C.)/ 4600(O.C.)/ 4500(O.C.)/ 4400(O.C.)/ 4300(O.C.)/4266(O.C.) / 4133(O.C.) / 4000(O.C.) / 3866(O.C.) / 3800(O.C.) / 3733(O.C.) / 3666(O.C.) / 3600(O.C.) / 3466(O.C.) / 3400(O.C.) / 3333(O.C.) / 3300(O.C.) / 3200(O.C.) / 3000(O.C.) / 2933 / 2800 / 2666 / 2400 / 2133 MHz
10th Generation Intel Core i9/i7 processors:
Support for DDR4 2933/2666/2400/2133 MHz memory modules
10th Generation Intel Core i5/i3/Pentium/Celeron processors:
Support for DDR4 2666/2400/2133 MHz memory modules
4 x DDR4 DIMM sockets supporting up to 128 GB (32 GB single DIMM capacity) of system memory
Dual channel memory architecture
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules (operate in non-ECC mode)
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Go to GIGABYTEs website for the latest supported memory speeds and memory modules.)
Onboard Graphics
Integrated Graphics Processor-Intel HD Graphics support:
1 x DisplayPort, supporting a maximum resolution of 4096x2304 at 60 Hz
Support for DisplayPort 1.2 version and HDCP 2.3
(Graphics specifications may vary depending on CPU support.)
Audio
Realtek audio CODEC
High Definition Audio
2/4/5.1/7.1-channel
To configure 7.1-channel audio, you need to open the audio software and select Device advanced settings > Playback Device to change the default setting first. Please visit GIGABYTEs website for details on configuring the audio software.
Support for S/PDIF Out
LAN
Realtek 2.5GbE LAN chip (2.5 Gbit/1 Gbit/100 Mbit)
Expansion Slots
1 x PCI Express x16 slot, running at x16 (PCIEX16)
For optimum performance, if only one PCI Express graphics card is to be installed, be sure to install it in the PCIEX16 slot.
(The PCIEX16 slot conforms to PCI Express 4.0 standard.)(Note)
1 x PCI Express x16 slot, running at x4 (PCIEX4)
2 x PCI Express x1 slots
(The PCIEX4 and PCIEX1 slots conform to PCI Express 3.0 standard.)
(Note) Supported by 11th Generation processors only.
Multi-Graphics Technology
Support for AMD Quad-GPU CrossFire and 2-Way AMD CrossFire technologies
Storage Interface
CPU:
1 x M.2 connector (Socket 3, M key, type 2260/2280/22110 PCIe 4.0 x4 SSD support) (M2P_CPU)(Note)
Chipset:
1 x M.2 connector (Socket 3, M key, type 2260/2280/22110 SATA and PCIe 3.0 x4/x2 SSD support) (M2A_SB)
1 x M.2 connector (Socket 3, M key, type 2260/2280/22110 PCIe 3.0 x4/x2 SSD support) (M2M_SB)
5 x SATA 6Gb/s connectors
Support for RAID 0, RAID 1, RAID 5, and RAID 10
Refer to "1-7 Internal Connectors," for the installation notices for the M.2 and SATA connectors.
Intel Optane Memory Ready
(Note) Supported by 11th Generation processors only.
USB
Chipset:
2 x USB 3.2 Gen 2 Type-A ports (red) on the back panel
6 x USB 3.2 Gen 1 ports (4 ports on the back panel, 2 ports available through the internal USB header)
1 x USB Type-C port with USB 3.2 Gen 1 support, available through the internal USB header
Chipset+2 USB 2.0 Hubs:
6 x USB 2.0/1.1 ports (2 ports on the back panel, 4 ports available through the internal USB headers)
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 8-pin ATX 12V power connector
1 x 4-pin ATX 12V power connector
1 x CPU fan header
4 x system fan headers
2 x addressable LED strip headers
2 x RGB LED strip headers
1 x Q-Flash Plus button
5 x SATA 6Gb/s connectors
3 x M.2 Socket 3 connectors
1 x front panel header
1 x front panel audio header
1 x S/PDIF Out header
1 x USB 3.2 Gen 1 header
1 x USB Type-C header, with USB 3.2 Gen 1 support
2 x USB 2.0/1.1 headers
1 x Trusted Platform Module header (For the GC-TPM2.0 SPI/GC-TPM2.0 SPI 2.0 module only)
2 x Thunderbolt add-in card connectors
1 x serial port header
1 x Clear CMOS jumper
Back Panel Connectors
1 x PS/2 keyboard/mouse port
1 x DisplayPort
2 x USB 3.2 Gen 2 Type-A ports (red)
4 x USB 3.2 Gen 1 ports
2 x USB 2.0/1.1 ports
1 x RJ-45 port
3 x audio jacks
I/O Controller
iTE I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Fan fail warning
Fan speed control
Whether the fan (pump) speed control function is supported will depend on the fan (pump) you install.
BIOS
1 x 256 Mbit flash
Use of licensed AMI UEFI BIOS
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
At BIOS
EasyTune
Fast Boot
Game Boost
ON/OFF Charge
RGB Fusion
Smart Backup
System Information Viewer
Support for Q-Flash Plus
Support for Q-Flash
Support for Xpress Install
Bundled Software
Norton Internet Security (OEM version)
Realtek 8125 Gaming LAN Bandwidth Control Utility
Operating System
Support for Windows 10 64-bit
Form Factor
ATX Form Factor 30.5cm x 24.4cm
Item Dimension (L"xW"xH")
14 x 11 x 4
Weight
5 lbs
Warranty Information
3 years