Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Excellent Performance with Super-speed USB 3.0
Transfer data with the USB 3.0 standard at up to 10X USB 2.0 speed. And speed boosts with 16X accelerated performance, it takes only 10 minutes to backup 25 GB of data.
Work with Mac OS and Windows
ASUS BW-16D1X-U supports Mac OS X and Windows without any installation that will be operated directly when plugging the USB in the notebook or PC.
The Most Robust Backup Solution
ASUS BW-16D1X-U provides a complete, easy-to-use backup solution. Intuitive, bundled software called CyberLink Power2Go 8 simplifies the disc-burning process and offers optional encryption functionality to protect your private files. ASUS BW-16D1X-U also comes with on online backup solution for Android smartphones and tablets. Together, these powerful functions protect your information and minimize the risk of data loss to give you peace of mind.
Color
Black
Read Speed
BD-R : 12X
BD-R(LTH) : 8X
BD-RE : 10X
BD-R(DL) : 8X
BD-RE(DL) : 6X
BD-ROM(DL) : 8X
BD-R(TL/QL) : 6X
BD-RE(TL) : 4X
DVD+R : 16X
DVD-R : 16X
DVD+RW : 12X
DVD-RW : 12X
DVD-ROM : 16X
DVD+R(DL) : 12X
DVD-R(DL) : 12X
DVD-ROM(DL) : 12X
DVD-RAM : 5X
CD-R : 40X
CD-RW : 24X
CD-ROM : 40X
DVD Video Playback : 5X
VCD Playback : 9.3X
Audio CD Playback : 9.3X
Write Speed
BD-R : 16X
BD-R(DL) : 12X
BD-R(TL/QL) : 6X
BD-R(LTH) : 8X
BD-R(SL, M-DISC) : 4X
BD-RE : 2X
BD-RE(DL) : 2X
BD-RE(TL) : 2X
DVD+R : 16X
DVD-R : 16X
DVD+RW : 8X
DVD-RW : 6X
DVD+R(DL) : 8X
DVD-R(DL) : 8X
DVD-RAM : 5X
CD-R : 40X
CD-RW : 24X
Writing Mode
BD-RE : Random Write
BD-R : Sequential Recording
DVD+R and DVD+R(DL) : Sequential Recording
DVD-R and DVD-R(DL) : DAO/Incremental Recording
DVD+RW : Random Write
DVD-RW : DAO/Restricted Overwrite/Incremental Recording
DVD-RAM : Random Write
CD-R/RW : DAO/TAO/SAO/Packet Write
Access time
BD(SL/DL) : 180 ms
DVD : 170 ms
CD : 160 ms
Interface
USB 2.0/USB 3.0
Power
Power Supply: Internal
Power Requirements: AC 100 240 V, 50-60 Hz
Consumption:
- < 17W (On)
- < 0.5W (Stand-by)
- < 0.5W (Off)
Plug and Play
VESA: DCC 2B
Operating Conditions
Temperature: 0oC to 40oC
Humidity: 15% to 90%
Storage Conditions
Temperature: -20oC to 60oC
Humidity: 15% to 90%
Mounting
VESA FPMPMI: Yes (100 x 100mm)
Tilt
-5o to +12o
Regulation Approval
Certifications and Compliance: CE, WEEE, RoHS, REACH
Accessories
Supplied: CD ROM (user manual), 15-Pin D-Sub cable, audio cable, AC power Cord
Item Dimension (L inchxW inchxH inch)
11 x 7 x 3
Weight
2.00 lb
Warranty Information
1 Year