Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.• Supports AMD Ryzen™ 5000 Series/ Ryzen™ 5000 G-Series/ 3rd Gen Ryzen™ and 3rd Gen Ryzen™ with Radeon™ Graphics Processors
• Dual Channel ECC/ Non-ECC Unbuffered DDR4, 4 DIMMs
• 5+3 Phases Pure Digital VRM Solution with Low RDS(on) MOSFETs
• Ultra Durable™ PCIe 4.0 Ready x16 Slot
• Dual Ultra-Fast NVMe PCIe 4.0/3.0 M.2 Connectors
• Onboard Intel® Dual Band 802.11ac Wireless & BT 4.2 with WIFI Antenna
• High Quality Audio Capacitors and Audio Noise Guard for Ultimate Audio Quality
• GIGABYTE Exclusive 8118 Gaming GbE LAN with Bandwidth Management
• Rear HDMI & DVI Support
• RGB FUSION 2.0 Supports Addressable LED & RGB LED Strips
• Smart Fan 5 Features Multiple Temperature Sensors , Hybrid Fan Headers with FAN STOP
• Q-Flash Plus Update BIOS without Installing the CPU, Memory and Graphics Card
• Anti-Sulfur Resistors Design
CPU
AMD Socket AM4, support for: AMD Socket AM4, support for: AMD RyzenTM 5000 Series/ RyzenTM 5000 G-Series/ 3rd Gen RyzenTM and 3rd Gen RyzenTM with RadeonTM Graphics Processors
(Please refer "CPU Support List" for more information.)
Chipset
AMD B550
Memory
4 x DDR4 DIMM sockets supporting up to 128 GB (32 GB single DIMM capacity) of system memory
AMD RyzenTM 5000 G-series / RyzenTM 5000 Series/ 3rd Generation AMD RyzenTM processors:
Support for DDR4 4400(O.C.) / 4000(O.C.) / 3866(O.C.) / 3800(O.C.) / 3733(O.C.) / 3600(O.C.) / 3466(O.C.) / 3400(O.C.) / 3333(O.C.) / 3300(O.C.) / 3200 / 2933 / 2667 / 2400 / 2133 MHz memory modules
3rd Gen AMD RyzenTM with RadeonTM Graphics processors:
Support for DDR4 4733(O.C.) / 4600(O.C.) / 4400(O.C.) / 4000(O.C.) / 3600(O.C.) / 3333(O.C.) /3200/2933/2667/2400/2133 MHz memory modules
Dual channel memory architecture
Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules
Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules
Support for Extreme Memory Profile (XMP) memory modules
(Please refer "Memory Support List" for more information.)
Onboard Graphics
Integrated in the 3rd Generation AMD RyzenTM with RadeonTM Graphics processors:
1 x DVI-D port, supporting a maximum resolution of 1920x1200 at 60 Hz
- The DVI-D port does not support D-Sub connection by adapter.
1 x HDMI port, supporting a maximum resolution of 4096x2160 at 60 Hz
- Support for HDMI 2.1 version, HDCP 2.3, and HDR.
Maximum shared memory of 16 GB
Audio
Realtek Audio CODEC
High Definition Audio
2/4/5.1/7.1-channel
- To configure 7.1-channel audio, you need to open the audio software and select Device advanced settings > Playback Device to change the default setting first. Please visit GIGABYTEs website for details on configuring the audio software.
LAN
Realtek GbE LAN chip (1000 Mbit/100 Mbit)
Wireless Communication module
Intel Wi-Fi AC 3168
WIFI 802.11a/b/g/n/ac, supporting 2.4/5 GHz Dual-Band
BLUETOOTH 4.2
Support for 11ac wireless standard and up to 433 Mbps data rate
- Actual data rate may vary depending on environment and equipment.
Expansion Slots
1 x PCI Express x16 slot (PCIEX16), integrated in the CPU:
3rd Generation AMD RyzenTM processors support PCIe 4.0 x16 mode
3rd Generation AMD RyzenTM with RadeonTM Graphics processors support PCIe 3.0 x16 mode
- For optimum performance, if only one PCI Express graphics card is to be installed, be sure to install it in the PCIEX16 slot.
1 x PCI Express x16 slot (PCIEX4), integrated in the Chipset:
Supporting PCIe 3.0 x4 mode
1 x PCI Express x1 slot (PCIEX1), integrated in the Chipset:
Supporting PCIe 3.0 x1 mode
Storage Interface
1 x M.2 connector (M2A_CPU), integrated in the CPU, supporting Socket 3, M key, type 2242/2260/2280/22110 SSDs:
3rd Generation AMD RyzenTM processors support SATA and PCIe 4.0 x4/x2 SSDs
3rd Generation AMD RyzenTM with RadeonTM Graphics processors support SATA and PCIe 3.0 x4/x2 SSDs
1 x M.2 connector (M2B_SB), integrated in the Chipset, supporting Socket 3, M key, type 2242/2260/2280 SSDs:
Supporting SATA and PCIe 3.0 x2 SSDs
4 x SATA 6Gb/s connectors, integrated in the Chipset:
Support for RAID 0, RAID 1, and RAID 10
USB
CPU:
4 x USB 3.2 Gen 1 ports on the back panel
Chipset:
2 x USB 3.2 Gen 1 ports available through the internal USB header
6 x USB 2.0/1.1 ports (4 ports on the back panel, 2 ports available through the internal USB header)
Internal I/O Connectors
1 x 24-pin ATX main power connector
1 x 8-pin ATX 12V power connector
1 x CPU fan header
2 x system fan headers
2 x addressable LED strip headers
2 x RGB LED strip headers
1 x CPU cooler LED strip/RGB LED strip header
2 x M.2 Socket 3 connectors
4 x SATA 6Gb/s connectors
1 x front panel header
1 x front panel audio header
1 x USB 3.2 Gen 1 header
1 x USB 2.0/1.1 header
1 x Trusted Platform Module (TPM) header (2x6 pin, for the GC-TPM2.0_S module only)
1 x serial port header
1 x Clear CMOS jumper
1 x Q-Flash Plus button
- All fan headers are subject to support AIO_Pump, Pump and high performance fan with the capability of delivering up to 2A/12V at 24W.
Back Panel Connectors
1 x PS/2 keyboard/mouse port
1 x DVI-D port
2 x SMA antenna connectors (1T1R)
1 x HDMI port
4 x USB 3.2 Gen 1 ports
4 x USB 2.0/1.1 ports
1 x RJ-45 port
3 x audio jacks
I/O Controller
iTE I/O Controller Chip
H/W Monitoring
Voltage detection
Temperature detection
Fan speed detection
Overheating warning
Fan fail warning
Fan speed control
- Whether the fan speed control function is supported will depend on the cooler you install.
BIOS
1 x 256 Mbit flash
Use of licensed AMI UEFI BIOS
PnP 1.0a, DMI 2.7, WfM 2.0, SM BIOS 2.7, ACPI 5.0
Unique Features
Support for APP Center
- Available applications in APP Center may vary by motherboard model. Supported functions of each application may also vary depending on motherboard specifications.
at BIOS
EasyTune
Fast Boot
Game Boost
ON/OFF Charge
RGB Fusion
Smart Backup
System Information Viewer
Support for Q-Flash Plus
Support for Q-Flash
Support for Xpress Install
Bundled Software
Norton Internet Security (OEM version)
Realtek 8118 Gaming LAN Bandwidth Control Utility
Operating System
Support for Windows 10 64-bit
Form Factor
Micro ATX Form Factor, 24.4cm x 24.4cm
Remark
Due to different Linux support condition provided by chipset vendors, please download Linux driver from chipset vendors website or 3rd party website.
Most hardware/software vendors may no longer offer drivers to support Win9X/ME/2000/XP. If drivers are available from the vendors, we will update them on the GIGABYTE website.