Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Mantis Underwater Dock Lighting System - RGBW Full-Color
The technology, reliability, value, and performance of the world’s best selling underwater light in an easy-to-install all-inclusive dock lighting package. The Mantis dock lighting system includes everything needed to transform your dock or seawall into a dazzling nighttime seascape. And with Mantis’ innovative Zip-Mount™ universal mounting system, underwater installation is a snap – even on barnacle-encrusted pilings!
Mantis Dock Lights are constructed with marine grade bronze housings and heat tempered glass to withstand the hashes of coastal environments. Each light is equipped with 25' of submersible heavy duty cable and therefore requires no complex conduit installation.
The Manits Dock Lighting System incorporates an innovative Zip-Mount™ universal mounting system which allows for the lights to be installed in a snap, even on barnacle-encrusted pilings. No specialized tools or certification is required to install the Mantis Dock Lighting System.
Features:
- Complete kit includes everything needed for easy installation on most pilings or seawalls
- Leverages the technology and experience of the world’s best-selling underwater lights
- Plugs into any standard switched outlet
- Mount 6 inches below typical low tide mark (can operate above water without damage)
- Innovative Zip Mount™ universal mounting system
- Add-on light option available (4 lights per power converter)
- 2000 lumens output per light, 6000 lumens output per kit
- Mantis Dock Lighting System is currently only available in Full-Color RGBW Spectrum output
Everything you need to install Mantis is included within the kit for simple plug and play installation. A basic 3 light kit can be installed straight from the box in as little as 90 minutes. And if that is not easy enough, Mantis will plug in to any standard switched outlet.
What is included in the kit?
- 3 Full-Color RGBW Dock Lights with integrated 25’ cable
- Innovative Zip-Mount™ universal light mounting system
- AC to DC Power Converter in weatherproof enclosure
- All Required Mounting Hardware
- UL Listed* – 3 year warranty
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Quick Specs:
Mounting Style = NONE | Color = Full Color RGBW | Material = Bronze | Watts = 25W | Voltage - Input Range (Volts) = 10-30V
Reference Material: