Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Specifications
 Mfr Part Number:Z490 PHANTOM GAMING ITX/TB3
- Gaming Armor
- Power
- Hi-Density Power Connectors (24 pin and 8 pin)
- Memory
- 15μ Gold Contact in DIMM Slots
- VGA Card
- 15μ Gold Contact in VGA PCIe Slot (PCIE1)
- Internet
- 2.5G LAN
- Audio
- Nahimic Audio
- Power
- Unique Feature
- ASRock USB 3.2 Gen2
- ASRock USB 3.2 Gen2 Type-A Ports (10 Gb/s)
- ASRock Thunderbolt 3 Type C USB 3.2 Gen2 Port (40Gb/s for Thunderbolt protocol; 10 Gb/s for USB3.2 protocol)
- ASRock Super Alloy
- Premium 90A Power Choke
- 90A Dr.MOS
- Nichicon 12K Black Caps (100% Japan made high quality conductive polymer capacitors)
- I/O Armor
- Matte Black PCB
- High Density Glass Fabric PCB
- 8 Layer PCB
- 2oz Copper PCB
- ASRock Phantom Gaming 2.5G LAN
- Intel 802.11ax WiFi
- ASRock Steel Slots
- ASRock Full Coverage M.2 Heatsink
- ASRock Ultra M.2 (PCIe Gen3 x4 & SATA3)
- ASRock POST Status Checker (PSC)
- ASRock Full Spike Protection (for all USB, Audio, LAN Ports)
- ASRock Live Update & APP Shop
- ASRock USB 3.2 Gen2
- CPU
- ​Supports 10th Gen and future generation Intel Core Processors (Socket 1200)
- Digi Power design
- 9 Power Phase design
- Supports Intel Turbo Boost Max 3.0 Technology
- Supports Intel K-Series unlocked CPUs
- Supports ASRock BCLK Full-range Overclocking
- Chipset
- Intel Z490
- Memory
- Dual Channel DDR4 Memory Technology
- 2 x DDR4 DIMM Slots
- Supports DDR4 4666+(OC) / 4600 / 4500 / 4400 / 4333/4266(OC) / 4133(OC) / 4000(OC) / 3866(OC) / 3800(OC) / 3733(OC) / 3600(OC) / 3200(OC) / 2933 / 2800 / 2666 / 2400 / 2133 non-ECC, un-buffered memory
- Supports ECC UDIMM memory modules (operate in non-ECC mode)
- Max. capacity of system memory: 64GB
- Supports Intel Extreme Memory Profile (XMP) 2.0
- 15μ Gold Contact in DIMM Slots
- BIOS
- 128Mb AMI UEFI Legal BIOS with multilingual GUI support
- ACPI 6.0 Compliant wake up events
- SMBIOS 2.7 Support
- CPU Core/Cache, GT, DRAM, VPPM,VTTDDR, VCCSFR, VCCPLL_OC, PCH Voltage, VCCIO, VCCST, VCCSA, CPU Internal PLL, GT PLL, Ring PLL, System Agent PLL, Memory Controller PLL Voltage Multi-adjustment
- Graphics
- Hardware Accelerated Codecs: AVC/H.264, HEVC/H.265 8bit, HEVC/H.265 10bit, VP8, VP9 8bit, VP9 10bit, MPEG 2, MJPEG, VC-1
- Graphics, Media & Compute: Microsoft DirectX 12, OpenGL 4.5, Intel Built In Visuals, Intel Quick Sync Video, Hybrid / Switchable Graphics, OpenCL 2.1
- Display & Content Security: Rec. 2020 (Wide Color Gamut), Microsoft PlayReady 3.0, Intel SGX Content Protection, UHD/HDR Blu-ray Disc
- Three graphics output options: HDMI, DisplayPort 1.4 and Intel Thunderbolt 3
- Supports Triple Monitor
- Supports Intel Thunderbolt 3 with max. resolution up to 4K x 2K (4096x2304) @ 60Hz
- Supports HDMI 2.0 with max. resolution up to 4K x 2K (4096x2160) @ 60Hz
- Supports DisplayPort 1.4 with max. resolution up to 4K x 2K (4096x2304) @ 60Hz
- Supports Auto Lip Sync, Deep Color (12bpc), xvYCC and HBR (High Bit Rate Audio) with HDMI 2.0 Port (Compliant HDMI monitor is required)
- Supports HDR (High Dynamic Range) with HDMI 2.0
- Supports HDCP 2.3 with HDMI 2.0, DisplayPort 1.4 and Intel Thunderbolt 3
- Supports 4K Ultra HD (UHD) playback with HDMI 2.0, DisplayPort 1.4 and Intel Thunderbolt 3
- Audio
- 7.1 CH HD Audio with Content Protection (Realtek ALC1220 Audio Codec)
- Premium Blu-ray Audio support
- Supports Surge Protection
- 120dB SNR DAC with Differential Amplifier
- NE5532 Premium Headset Amplifier for Front Panel Audio Connector (Supports up to 600 Ohm headsets)
- Pure Power-In
- Direct Drive Technology
- PCB Isolate Shielding
- Impedance Sensing on Rear Out port
- Individual PCB Layers for R/L Audio Channel
- Gold Audio Jacks
- 15μ Gold Audio Connector
- Nahimic Audio
- LAN
- 2.5 Gigabit LAN 10/100/1000/2500 Mb/s
- Dragon RTL8125BG
- Supports Phantom Gaming LAN Software
- Smart Auto Adjust Bandwidth Control
- Visual User Friendly UI
- Visual Network Usage Statistics
- Optimized Default Setting for Game, Browser, and Streaming Modes
- User Customized Priority Control
- Supports Wake-On-LAN
- Supports Lightning/ESD Protection
- Supports Energy Efficient Ethernet 802.3az
- Supports PXE
- Wireless LAN
- Intel 802.11ax WiFi Module
- Supports IEEE 802.11a/b/g/n/ax
- Supports Dual-Band (2.4/5 GHz)
- Supports WiFi6 802.11ax (2.4Gbps)
- 2 antennas to support 2 (Transmit) x 2 (Receive) diversity technology
- Supports Bluetooth 5.1 + High speed class II
- Supports MU-MIMO
- Slots
- 1 x PCI Express 3.0 x16 Slot
- 1 x Vertical M.2 Socket (Key E) with the bundled WiFi-802.11ax module (on the rear I/O)
- 15μ Gold Contact in VGA PCIe Slot (PCIE1)
- Storage
- 4 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0, RAID 1, RAID 5, RAID 10, Intel Rapid Storage Technology 17), NCQ, AHCI and Hot Plug If M2_1 is occupied by a SATA-type M.2 device, SATA_1 will be disabled
- 1 x Ultra M.2 Socket (M2_1), supports M Key type 2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
- 1 x Ultra M.2 Socket (M2_2), supports M Key type 2260/2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen3 x4 (32 Gb/s)
- Connector
- 1 x Chassis Intrusion Header
- 1 x RGB LED Header
- 1 x Addressable LED Header
- 1 x CPU Fan Connector (4-pin)
- 1 x CPU/Water Pump Fan Connector (4-pin) (Smart Fan Speed Control)
- 1 x Chassis Fan Connector (4-pin) (Smart Fan Speed Control)
- 1 x 24 pin ATX Power Connector (Hi-Density Power Connector)
- 1 x 8 pin 12V Power Connector (Hi-Density Power Connector)
- 1 x Front Panel Audio Connector (15μ Gold Audio Connector)
- 1 x USB 2.0 Headers (Support 2 USB 2.0 port) (Supports ESD Protection)
- 1 x USB 3.2 Gen1 Header (Supports 2 USB 3.2 Gen1 ports) (Supports ESD Protection)
- Rear Panel I/O
- ​2 x Antenna Ports
- 1 x HDMI Port
- 1 x DisplayPort 1.4
- 1 x Optical SPDIF Out Port
- 3 x USB 3.2 Gen2 Type-A Port (10 Gb/s)(Supports ESD Protection)
- 1 x USB 3.2 Gen2 Thunderbolt 3 Type-C Port (40Gb/s for Thunderbolt protocol; 10 Gb/s for USB3.2 protocol) (Supports ESD Protection)
- 2 x USB 3.2 Gen1 Ports (Supports ESD Protection)
- 1 x RJ-45 LAN Port with LED (ACT/LINK LED and SPEED LED)
- 1 x Clear CMOS Button
- HD Audio Jacks: Rear Speaker / Central / Bass / Line in / Front Speaker / Microphone (Gold Audio Jacks)
- Software and UEFI
- Software
- ASRock Motherboard Utility (Phantom Gaming Tuning)
- ASRock Phantom Gaming LAN Software
- ASRock Polychrome SYNC
- ASRock Key Master
- UEFI
- ASRock EZ Mode
- ASRock Full HD UEFI
- ASRock My Favorites in UEFI
- ASRock Instant Flash
- ASRock Internet Flash
- ASRock Easy RAID Installer
- Software
- Support CD
- Drivers, Utilities, AntiVirus Software (Trial Version), Google Chrome Browser and Toolbar
- Accessories
- Quick Installation Guide, Support CD
- 2 x SATA Data Cables
- 1 x ASRock WiFi 2.4/5 GHz Antenna
- 2 x Screws for M.2 Sockets
- Hardware Monitor
- Temperature Sensing: CPU, CPU_OPT/Water Pump, Chassis Fans
- Fan Tachometer: CPU, CPU_OPT/Water Pump, Chassis Fans
- Quiet Fan (Auto adjust chassis fan speed by CPU temperature): CPU_OPT/Water Pump
- Fan Multi-Speed Control: CPU, CPU_OPT/Water Pump, Chassis Fans
- CASE OPEN detection
- Voltage monitoring: +12V, +5V, +3.3V, CPU Vcore, DRAM, VPPM, PCH, VCCSA, VCCST, VCCIO, VCCPLL_OC, VCCSFR
- Form Factor
- Mini-ITX Form Factor: 6.7-in x 6.7-in, 17.0 cm x 17.0 cm
- 8 Layer PCB
- 2oz Copper PCB
- OS
- Microsoft Windows 10 64-bit
- Certifications
- FCC, CE
- ErP/EuP ready (ErP/EuP ready power supply is required)
*All images and descriptions are for illustrative purposes only. Visual representation of the products may not be perfectly accurate. Product specification, functions and appearance may vary by models and differ from country to country . All specifications are subject to change without notice. Although we endeavor to present the most precise and comprehensive information at the time of publication, a small number of items may contain typography or photography errors. Products may not be available in all markets. We recommend you to check with sales for exact offers.