Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.The 30mm space behind the side fan/radiator bracket allow users to mount fans directly behind the radiator, instead of in front, thus leaving more room to clear long GPUs. In this configuration, the fans can efficiently intake fresh air to directly cool the radiator and leaves enough space to install long GPUs in this compact case.
WITH WATER COOLING IN MIND – MODULAR PUMP STAND
Friendly to custom water cooling users, the three different pump stands included can accommodate different scenarios.
EXQUISITE APPEARANCE
With a blend of brushed aluminum and tempered glass, the O11D Mini not only looks classic and modern,
but also has a high-quality feel and touch on the exterior.
A SERIES OF O11 DYNAMIC
As a member of the O11 family, the O11D Mini is designed to support a maximum number of radiators to optimize the water-cooling potential, and this even with a smaller frame.
DUAL-CHAMBER DESIGN FOR CABLE MANAGEMENT
Carried from the design of the O11D series, cables quickly pass to the second chamber through rubber grommets.
Multiple tie points and Velcro strap channels are provided to tidy up the cables while the SSD mounting bar helps keep the loose cables all snuggled up to ensure a clean look and prevent the right-side panel from not closing or bulging.
Product Name
O11 Dynamic MINI
COLOR
Black
MOTHERBOARD
ATX/ Micro-ATX/ Mini-ITX
PSU
SFX/ SFX-L
MATERIAL
0.8mm SPCC (body)
1mm SPCC (interior, back panel)
4 mm Tempered Glass
2mm Aluminum (top and left panel)
FAN SUPPORT
Top: 3x 120mm or 2x 140mm
Side: 2x 120mm or 2x 140mm
Bottom: 3x 120mm or 2x 140mm
Rear: 1x 120mm
RADIATOR SUPPORT
Top: 360mm or 280mm or 240mm radiator
Side: 240mm or 280mm radiator
Bottom: 360 or 280mm or 240mm radiator
GPU LENGTH CLEARANCE
395mm
CPU COOLER HEIGHT CLEARANCE
170mm
VGA Length
370mm
DRIVES
Right side 2 x 2.5" SSD + back plate 2 x 3.5" HDD (or SSD)
EXPANSION SLOTS
3 or 5 or 7 slots (depends on back panel)
IO PORTS
2 x USB 3.0, 1 x USB 3.1 TYPE-C, 1 x HD Audio, Power Button
DUST FILTERS
1 x Top, 1 x Bottom, 2 x Side
Item Dimension (L"x W"x H")
18 x 15 x 21
Weight
41.00 LB
Warranty Information
NA