Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Comprehensively Improved Performance
Special L-shape motherboard supports Intel® Purley scalable series processors include CPU 81XX (Platinum), 61XX (Gold), 41XX (Silver), and 31XX (Bronze). Which is completely improved in the field of core numbers, frequency, cache, and NT channel.
supports DDR4 memory technology, up to 3TB RAMs space by 24 DIMM slots to meet the demand of different application.
Excellent Storage Extendibility
Up to 10x2.5" hot-swap HDD/SSD in 1U space would provide plenty of data storage capability for customers, meanwhile the data protection can be implement by SAS RAID controller,Up to 2x PCI-e expander slot to cover the extendibility need.
Stability perfection
Turn-key system has passed strict testing of compatibility and reliability. This is to guarantee the good quality of server and stability, and make sure the safety and trust of customer's key business.
Outstanding Network and Management Capability
Model
SL101-D10R
Storage Drives
Support 10x 2.5 inch SATA3.0 HDDs
Processor
Up to 1 or 2 Intel Skylake LGA3647 Xeon processor with OPA
(Omni-Path Architecture) support
Maximum TDP 165W as standard and conditional up to 205W
Chipset
Intel PCH server C621 series chipset
CPU
1 or 2 Intel Xeon Scalable Processors with LGA3647 socket, support OPA CPU (Up to TDP 165W, optional TDP 205W)
Memory
DDR4 ECC RDIMMs/LRDIMMs server memory, Memory Frequency 1866/2133/ 2400/2666MHz
12x DDR4 Channel, each Channel has 2x DIMM, 24x DDR4 slot totally
Support 8GB, 16GB, 32GB, 64GB, 128GB, up to 3.0TB (M processors)
Controller
Internal storage controller : PCH support RAID 0/1/10 and 5, optional 12 Gb RAID 0/1/5/6/10/50/60 (1G/2G/4G cache)
External storage HBA(not RAID) : 12 Gb SAS HBA
On-board SSD/SATADOM : 1x PCI-e 3.0 x4 M.2 slot,2x Mini SSD Slot(SATA DOM)
HDD Drive
Front : up to 4x hot-swap 3.5 SAS/SATA (HDD/SSD)
Or up to 10x hot-swap 2.5 inch SAS/SATA(HDD/SSD)
NVMe : up to 10 hot-swap 2.5 inch NVMe/SAS/SATA(SSD/HDD)
Power Supply
Platinum Level550W,800W,1300W hot-swap redundant CRPS, optional
support 240 and 338 VDC PSU
I/O
Front Port : VGA,2x USB3.0,1x LCD special Mini USB
I/O Rear Port : VGA,2x USB3.0,1x IPMI management port,2x RJ45 port
PCI-e
Max 2x PCI-e 3.0 slot x16
Up to 2x full-height half-length PCI-e x16 GPU
1x non-standard PCI-e x8 SAS/RAID mezzanine
card + 1x non-standard PCI-e
x8 NIC mezzanine card
System Fans
N+1 Hot-swap redundant fan system
Network
Embedded 2x 1GbE port, optional 2x 1Gb/4x
1Gb/ 2x 10Gb/ 4x 10Gb/2x 40Gb NIC card
Security
TPM/TCM(optional)
Chassis Open Intrusion detection
Locked Front Panel
Locked Front Cover Plate
System Management Interface
Embedded iBMC Management Module, support
IPMI,SOL,KVM Over IP,Virtualmedia and etc.
Optional LCD Management Module
OS
Microsoft Windows Server,Red Hat Enterprise
Linux,SUSE Linux Enterprise
Server,CentOS,Citrix Xen Server,Vmware
ESXi,Linux KVM,Ubuntu
Virtualization
VMWare ESXi 6.0
Temperature
Standard Operating Temp : 5oC - 35oC
( w/o direct sunshine)
Expander Operation Temp : 5oC - 40oC
(Configuration Match Limited)
Transmit Store Temp : -40oC - 65oC
Humidity
Operating Temp 30% - 80%(none-condensation)
Store Temp : 5% - 95%( none-condensation)
Item Dimension ( L inch x W inch x H inch)
40 x 26 x 13
Weight
95.00lb
Warranty Information
1 Year