Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Features
•  14.4kW 3 phase 208V Metered Power Distribution Unit / PDU
•  Set of 3 built-in current meters continuously report load current in amps for all 3 output phases
•  Attached Hubbell CS8365C 50A (3P+E) 208V 3 phase input plug with 6 ft. / 1.8m cord
•  0U, 70 in. / 178cm vertical form factor supports installation in 2 or 4 post equipment racks
•  45 total 208V outlets (36 C13, 6 C19, 3 L6-30R) arranged in three breakered single phase output load banks
•  Included cord retention brackets keep vital network equipment plugged in and continuously powered
•  Toolless mounting supported in button-mount compatible racks, plus nut-and-bolt mounting brackets for other mounting applications (set of 2 9mm buttons pre-installed, 2 9mm and 4 6mm spare buttons included)
•  Federal Trade Agreements Act / TAA Compliant for GSA Schedule purchases
PDU Type
Metered
OUTPUT
Output Capacity Details: 14.4kW (208V) total capacity 20A max output phases L2-L3 and L3-L1, 30A max output phase L1-L2, 24A max per L6-30R outlet, 16A max per C19 outlet, 12A max per C13 outlet
Frequency Compatibility: 50 / 60 Hz
Output Receptacles: (36) C13, (6) C19, (3) L6-30R
Output Nominal Voltage: 208
Overload Protection: 3 circuit breakers protect each outlet bank (30A: L1-L2, 20A: L2-L3, 20A: L3-L1)
INPUT
PDU Input Voltage: 208
Recommended Electrical Service: 50A 208V with Hubbell CS8365C outlet
Maximum Input Amps: 40
PDU Plug Type: HUBBELL CS8365C 50A
Input Cord Length: 1.83 m
Input Phase: 3-Phase
Reported Load Segments
Supports local monitoring of current for each output phase combination (30A max: L1-L2, 20A max: L2-L3 and L3-L1), Outlets are color-coded and labelled for easy phase and load bank identification, L1-L2 feeds black outlets, L2-L3 feeds dark-gray outlets, L3-L1 feeds light-gray outlets
Front Panel LCD Display
Set of 3 digital current meters report current in amps for each output phase
Front Panel LEDs
n/a
Switches
n/a
Material of Construction
Metal
Form Factors Supported
Vertical rackmount installation supported with included mounting brackets supports toolless mounting in button-mount compatible racks
PDU Form Factor
Vertical (0U)
ENVIRONMENTAL
Operating Temperature Range: 32 to 122F (0 to 50C)
Storage Temperature Range: 5 to 140F (-15 to 60C)
Relative Humidity: 5-95 percent non-condensing
Operating Elevation (m) : 0-3000
Certifications
Tested to UL60950-1 (USA, Canada), NOM (Mexico), Class A (Emissions), ROHS, TAA Compliant
Package Includes
Metered PDU with pre-installed mounting buttons
Cord retention brackets
Spare installation buttons (2 9mm / 4 6mm)
Rack mounting brackets
Owners manual
Item Dimension (L inchxW inchxH inch)
77 x 10 x 6
Weight
28.00lb
Warranty Information
2-year limited warranty