Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Intelligent and efficient network power protection from entry level to scaleable runtime. Ideal UPS for servers, point-of-sale, routers, switches, hubs and other network devices.
Includes: CD with software, Documentation CD, USB cable
• Cold-start capable
Provides temporary battery power when the utility power is out.
• Green mode
Patent-pending operating mode that bypasses unused electrical components in good power conditions to achieve very high operating efficiency without sacrificing any protection.
• High online efficiency
Reduces utility costs, generates less heat.
• LCD Status Display
Provides key UPS status at a glance. Multiple status indicators with load and battery bar graphs.
• Pure sine wave output on battery
Simulates utility power to provide the highest degree of compatibility for active PFC (power factor corrected) servers and sensitive electronics.
Output
Output power capacity
900Watts / 1.44kVA
Max Configurable Power (Watts)
900Watts / 1.44kVA
Nominal Output Voltage
120V
Output Voltage Distortion
Less than 5%
Output Frequency (sync to mains)
50/60Hz +/- 3 Hz
Other Output Voltages
110, 127
Topology
Line Interactive
Waveform type
Sine wave
Output Connections
(8) NEMA 5-15R (Battery Backup)
Transfer Time
6ms typical : 10ms maximum
Input
Nominal Input Voltage
120V
Input frequency
50/60 Hz +/- 3 Hz (auto sensing)
Input Connections
NEMA 5-15P
Cord Length
6ft (1,83meters)
Input voltage range for main operations
93 - 130V
Input voltage adjustable range for mains operation
85 - 136V
Number of Power Cords
1
Other Input Voltages
110, 127
Batteries and Runtime
Battery type
Maintenance-free sealed Lead-Acid battery with suspended electrolyte : leakproof
Typical recharge time
3hour(s)
Replacement Battery
CURK6X
Expected Battery Life (years)
3 - 5
RBC Quantity
1
Communications and Management
Interface Port(s)
USB
Control panel
Multi-function LCD status and control console
Audible Alarm
Alarm when on battery : distinctive low battery alarm : configurable delays
Emergency Power Off (EPO)
--
Surge Protection and Filtering
Surge energy rating
680Joules
Filtering
Full time multi-pole noise filtering : 0.3% IEEE surge let-through : zero clamping response time : meets UL 1449
Physical
Color
Black
Environmental
Operating Temperature
32 - 104oF (0 - 40oC)
Operating Relative Humidity
0 - 95 %
Operating Elevation
0-10000ft (0-3000meters)
Storage Temperature
-15 - 45oC
Storage Relative Humidity
0 - 95 %
Storage Elevation
0-50000ft (0-15000meters)
Audible noise at 1 meter from surface of unit
45.0dBA
Online thermal dissipation
225.0BTU/hr
Conformance
Approvals
CSA, CSA C22.2 No. 107.1, FCC Part 15 Class A, ICES-003, UL 1778
Equipment protection policy
Lifetime : 150000 USD
Sustainable Offer Status
RoHS
Compliant
REACH
REACH: Contains No SVHCs
Proposition 65 Warning
Available in Documentation tab
Item Dimension (L"xW"xH")
24 x 15 x 13
Weight
50.00 LB
Warranty Information
2 years repair or replace