Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.NavAlert NMEA Monitor & Alarm System
NavAlert is Digital Yacht’s latest innovation and allows an alarm to be set for any parameter that’s available on the boat’s NMEA 2000 network. That could be navigation data such as depth, heading, or speed, as well as electrical data such as voltage and engine/generator data including temperature, pressure, tank levels, fuel flow, etc.
It connects anywhere on the NMEA 2000 network and takes power from this connection, so installation is super simple. A local WiFi network is created by NavAlert, so setup is possible via any smartphone, tablet, or PC. Simply choose the parameter to monitor and set an alarm level.
Alarms/Alerts
Integrated into NavAlert is a custom alarm for anchor drift using an algorithm to calculate the optimum drift radius based on depth and the scope of the chain for reliable notifications. There’s also an anti-collision alarm based on CPA (closest point of approach) and TCPA (time to the closest point of approach) AIS data from a connected AIS. These alerts can also be monitored through the wireless interface with attractive graphical displays of current status.
Alarms can also generate an SMS message, which can be relayed through Digital Yacht’s 4GXtream internet connectivity solution, allowing remote monitoring, which is great for feeling secure that the anchor is holding well when enjoying a lunch ashore. Alarms are independent of any alarms set on a plotter, allowing NavAlert to operate even without a primary multi-function display being powered up (an important feature for power-limited sailboats).
Alerts can also be relayed to compatible multi-function devices (Garmin supports this function) for a pop-up data window indicating an alert and the ability to acknowledge it.
*NavAlert is universal, using the industry standard NMEA 2000 data protocol, so it will integrate with all leading brands and systems.
Operation
The operation is simple. Simply search for the WiFi network that NavAlert creates and connect via a smartphone or tablet. Open a browser and connect to NavAlert, and users are presented with a clear graphical interface allowing easy setup, configuration, and viewing of the alerts and network data. NavAlert constantly monitors the whole network, so alert parameters can be set for any variable.
Users can configure the NavAlert through its simple web interface. Just open a web browser, enter the NavAlert’s IP address, and users can change the network name and password, or even merge the WiFi to an existing WiFi network on board… So no complicated programming software or app is required.
Features:
- Multiple parameters can be monitored
Specifications:
- Universal NMEA 2000 alarm and monitoring solution
- Set a configurable audio and visual alarm for any parameter on the NMEA 2000 network – for instance: shallow depth, low fuel level, off course, engine temp, tank levels, low voltage, etc
- Relay the alert via the NMEA 2000 bus to a Garmin multi-function display to deliver a popup alarm window
- SMS alerting through Digital Yacht’s 4G Xtream system to a mobile – ideal for remote monitoring of the boat.
- Built-in unique anchor drift alarm
- Built-in AIS collision avoidance alarm
What’s In the Box:
- 1m NMEA2000 drop cable
- WiFi antenna built-in
Quick Specs:
Cable Length (Feet) = NONE
Reference Material: