Shipping Policy
Thank you for shopping with MercadoMagico!
Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship.
When will you ship my order?
To help you plan when to expect your order, you'll find an estimated arrival date listed on the "Shipping Options" page for your order. The arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
- If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
- If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
Do you ship internationally?
No. Currently MecadoMagico only ships to the 48 contiguous States.
Do you ship to P.O. Boxes?
No. At this time, we are unable to ship to PO Boxes.
How do you ship?
Your shipment will be shipped via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, instructions how to receive your order.
How do you offer free shipping?
Products qualifying for Free Shipping will be identified with "Free Standard Shipping" on the product page and the order checkout pages.
Shipping Procedures
Confirmation Emails
You will be sent an order confirmation email upon successfully placing your order. When your order is shipped, you will be sent a shipping confirmation email that will include the carrier and tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment.
Tracking Your Order
Once you receive your shipping confirmation email, which will include the tracking number and the carrier you will be able to get tracking information by clicking on the link for the appropriate carriers below:
UPS - For FedEx tracking click here.
FedEx – For FedEx tracking click here.
USPS – For US Postal Service tracking click here.
Delivering Your Package
We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays. However, your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information.
Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to customerservice@mercadomagico.com, or
- Call 1-844-854-6823
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
- Personal care and food products sells are final and cannot be canceled, exchanged or returned.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Refurbished products may not be
eligible for return, please contact Customer Service at 844.854.6823,or Contact Us to verify.
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.Atlantes Freedom™
The Atlantes was one of the first toilets to incorporate the idea of having all components mounted within the bowl. The idea behind the Atlantes was to offer a metal handle on the side of the bowl to make the marine bathroom less intimidating for those not used to being on a boat. We offer the metal handle with many options but most people understand they simply need to push it to have the toilet flush. The head area of any boat can be very daunting for those not familiar with how the toilets work. By offering a handle on the side of the bowl your guests will feel more at ease. The other, and probably equally important, feature of the original Atlantes was to appeal to the women on the boat. The Atlantes is far more aesthetically appealing than tons of nooks and crannies which ultimately means the toilet looks much cleaner. Users in any bathroom can appreciate the smooth minimal lines to make cleaning a quick and easy chore.
Today the Atlantes now incorporates the same Vortex-Vac technology as the Marine Elegance but in a bowl that offers a more substantial footprint as well as the just like home handle option. The advantage of the Vortex-Vac technology is that the waste is efficiently moved from the bowl by a vacuum action created by the pump rather than depending on remote vacuum generation. While a vacuum toilet may use slightly less water, the advantage of Vortex-Vac is that one does not need to depend on the vacuum generator pump that tends to run for about 45 seconds to generate the vacuum. The timed flush cycle brings water in then runs a discharge then water again and discharge for the least amount of water usage and effectiveness of moving waste out of the toilet.
Standard Features:
- One piece china bowl
- Anti-clog "power shred" discharge system
- Household style
- Stainless handle with smart toilet control
- Remote intake pump
- Powerful bronze cutting blades designed to "shred" most objects
Benefits:
- Vortex-Vac technology
- Simple flexible installation
- Low power consumption
- Three modes of operation - Fill, dry flush or fill and flush
- Freedom from clogged toilets and marine size bowls, excellent performance even in commercial applications
- Easy to clean and maintain
- Diaphragm intake pump can be run dry
- Microprocessor control and solid state circuit breaker
- No fuses or relays inside the unit
- Easily installs above or below waterline on any vessel
The Raritan Programmable Smart Toilet Control:
The Raritan Smart Toilet Control is a fully programmable flush control. The control allows users to flush the toilet with no water, a small amount of water or a fully timed flush. the timed flush feature can be adjusted on the panel without having to remove any components.
- Normal Flush - starts a timed flush, walk away and the toilet will run through a sequence of intake and discharge modes ensuring maximum bowl rinse, bowl re-fills to leave water in the bow
- Water Saver - starts a timed flush using half of the water of a normal flush. Bowl refills to leave water in the bowl.
- Water Only - adds additional water to the bowl without discharging any of the contents of the bowl. Allows the user to wet the bowl prior to use or fill the bowl to a certain level to minimize water usage.
- Empty Only - allows the user to evacuate the bowl while using no water. While the button is pressed the discharge pump will run, when released the pump stops.
WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to P65Warnings.ca.gov.
Quick Specs:
Color = White | Gallons Per Hour = NONE | Gallons Per Minute = 3 GPM | Inlet Size = 3/4" | Operation Method = Electric | Outlet Size = 1-1/2" | Rinse Water = RAW | Suction Lift (ft.) = 4' | Volts = 12v | Type = Toilet | Size = Household Size
Reference Material: